机场接待 商务英语口语.ppt

商务英语口语,,接待外宾,Picking up the guest,Welcoming,On behalf of …, I’m very glad to welcome you here.我代表…非常高兴地欢迎您的到来！ It’s a pleasure to see you here.很高兴见到您！（见到您很荣幸） Welcome to… 欢迎到… Thank you for coming all this way.感谢您不辞辛苦到这来！,Introduction,Self Introduction 自我介绍 Please let me introduce myself. I’m…请允许我介绍自己，我叫… How do you do? My name is… 您好！我的名字叫作… May I introduce myself? I’m… 我可以向您介绍自己吗？我是… It’s a pleasure to make your acquaintance. My name is… 很高兴能认识您，我是…,Introduction,Third-party Introduction 介绍第三方 It’s my pleasure to introduce you to … 请允许我向您介绍… I’d like to introduce you to … 我想向您介绍… A, let me introduce you to … A，请允许我向您介绍… A, I’d like you to meet … A，我想向您介绍… This is … He’s in charge of…他是… 他主管… He looks after…他负责… He’s our … Director/Manager. 他是我们的…部门经理,Introduction,Responses 回答 I have heard a great deal /so much about you. 久仰大名 I have been looking forward to seeing you in person. 我一直期待见到您本人！ Seeing is believing.百闻不如一见/眼见为实 Would you mind exchanging your business card with me? 您介意和我交换名片吗？,Greetings,初次见面 How do you do? 你好！ Very nice to meet you. 很高兴见到你！ It’s nice to have you here. 你能来真的太好了！,Greetings,遇到熟人 Long time no see.好久不见！ Great to see you again.再次见到你，实在太好了！ Haven’t seen you for ages/some time.有些年/有段时间没见到你了！ How have you been (doing)?你过得怎么样？ Hey, man. How’s it going? 你过得怎么样？ How are you getting on/making out? 你最近如何？ What’s up? 近来怎么样？,Greetings,正面回答 Quite well/Pretty good/All right, thank you! 非常好，谢谢！ I’m doing great/good. How about you? 我很好，你呢？ Couldn’t be better! What about you? 我很好，你呢？ 一般回答 Not too bad, thanks.还不错，谢了！ Same as ever. 还是老样子 Nothing in particular. 没什么特别的,Greetings,关注气色 You appear well this morning. 今天早上你看起来很精神！ You’re in very good looks.你气色不错！ You’re looking really good.你看上去气色不错！ You don’t look yourself. 你看起来很反常！ You have been off colour recently. 你最近起色不佳！,Sample Dialogue A,A: Hey, man. Long time no see. How’s it going? B: Pretty good/Not too bad. Thank you! How about you? A: Same as ever! I’d like to introduce you to our manager, John Smith. B: Nice to meet you, John. I have been looking forward to seeing you in person. C: Nice to meet you too, Jack. Would you mind exchanging your business card with me? B: Of course. Here you are. C: Thank you. This is mine.,对话1,A: 嘿，伙计，好久不见，最近怎么样？ B: 我很好/还不赖！谢谢！你呢？ A: 我还是老样子！这是我们经理，约翰·史密斯。

B: 很高兴见到您，约翰！我一直很期待见到您本人！ C: 我也很高兴见到您，杰克！你愿意和我交换名片吗？ B: 当然，给您！ C: 谢谢，这是我的！,Offering,Let me help you with your luggage. 请允许我帮您拿行李！ May I help you with one of your bags? 我可以帮您拿行李吗？ Our car is out in the parking lot. 我们的车子在外面的停车场 There’s a car waiting for you, so please come this way. 有一辆车在等您，请走这边！ Pls get in the back seat. 请您坐在后面！,Hotel,Would you like to go to your hotel to rest and have a shower, or go to our company first? 您想先去宾馆休息沐浴，还是先去我们公司？ We have reserved/booked a room for you at International Hotel. 我们在国际饭店给您预订了一个房间！ This is the hotel where you’re going to stay. 这就是您将要入住的宾馆！ Shall we go to the reception desk and check in? 我们现在可以去接待处办理登记手续吗？,Hotel,Your room is on the top floor, facing the garden. 您的房间在顶层，面朝花园。

How do you like this suite? 您喜欢这个套间吗？ If you encounter any inconvenience, pls do not hesitate to let me know, and I’ll be very glad to help you out! 若您有不便之处，请随时与我联系，我很乐意为您排忧解难 You must be tired after such a long flight. Have a good rest. 长途飞行，您一定很累了，好好休息！,Small talk topics,Travel 旅行 How’s your flight?旅途如何？ You must be exhausted/ I bet you’re tired. 您一定很累了！ How do you like our city? 你喜欢我们的城市吗？ Is this your first visit to…? 这是您第一次来…吗？ Did you have a good trip? 您旅途如何？ I hope you enjoy your stay here. 我希望你在这里过得愉快！,Small talk topics,Weather天气 It’s a beautiful day, isn’t it? 今天天气不错，不是吗？ Finally we’ve gotten a beautiful day. 今天的天气很不错！ I’m a spring/summer/autumn/winter person. 我喜欢春天/夏天/秋天/冬天。

It’s lovely/sunny/warm/cold. 天气很好/晴朗/温暖/寒冷 How do you find our weather? 你觉得我们这天气如何？ It was dismal/cloudy/cold/damp/wet/ stormy/windy.天气阴沉/多云/寒冷/潮湿/湿润/多风暴的/多风的,Small talk topics,Schedule计划表 Here is a schedule we’ve prepared. I hope it’s suitable for you. 这是我们准备的计划表，希望它适合您！ I’m wondering whether you like this plan. 我想知道您是否同意这份计划？ You can change it if you want. 如果您有需要，您可以做改动Sample dialogue B,A: Mr. Hu, on behalf of Hualan Bio., I’m very glad to welcome you here. Please let me introduce myself. I’m Zinsser Zhang. Nice to meet you. B: Nice to meet you too, Susan. A: May I help you with one of your bags? B: Thank you! You’re so sweet. A: My pleasure. There is a car waiting for you. Pls come this way.,对话2,A: 胡先生，我代表华兰生物热烈欢迎您的到来。

请允许我介绍自己，我叫Zinsser，很高兴见到您！ B: 我也很高兴见到您，我叫Susan. A: 我可以帮您拿包吗？ B: 谢谢你，你人真好！ A: 别客气 有一辆车在等您，请走这边！,Sample dialogue B,A: How was your trip? B: A little tired. A: Sorry to hear that. Anyway, we have reserved a room for you at International Hotel. You can have a good rest. B: Thanks!! A: So how do you find our weather? B: It’s hot. When I left home, it was only ten degrees. A: Yeah, a little, but I heard it’s going to rain this afternoon.,对话2,A: 您旅途如何？ B: 有一点累 A: 很抱歉听到这个消息无论如何，我们已经在国际饭店为您预订了房间，您可以好好休息。

B: 多谢！ A: 您觉得我们这边天气如何？ B: 天挺热的我离开家的时间，只有10。