新编商务英语综合教程第二版Unit-2幻灯片.pptx

Unit 2 Business CommunicationU-main134Teaching Aim5Reading IReading IIExtended Activities2Lead-inUnit 2 Business Communication1. Cognitive Information（认知信息）:Business Communication; Letter Writing Strategy 1. Language Focus（内容重点） Key Words: I. fault, perspective, subconscious, deduce, widget, merit, infatuated, profoundly, admirable, self-evident, categorise, lure, prospect, premise, script, tragic; II. adapt, revise, draft, ignore, overestimate, chunk, digest, universal, preface, suit, stuffy Phrases: I. from sb.s point of view, more often than not, in question, settle for, be familiar with, spring sth. upon sb., hold sb.s attention, appeal to; II. find fault with, save face, red f lagTeaching Aim1Teaching AimUnit 2 Business CommunicationTeaching Aim2 Useful Structures: far from sth. / doing sth. . assuming . see . as 3. Communicative Skills（交际技能） Expressions: Expressions at the Post Off ice Reading: Leaf let: Swift Service Basic Writing: Sentence Writing （II）4. Special Use（专项用法）：Troublesome Adjectives and AdverbsUnit 2 Business CommunicationLead-in-mainLead-inListening Comprehension TasksExercise IExercise IIISpot DictationExercise IIExercise IVUnit 2 Business Communication up to par: 达到标准 disciplinary: relating to discipline in behavior 有关纪律的 rephrase: to express the same message in different words 改述 escalate: to increase in extent or intensity 逐步上升 proactive: (of a policy or person or action) controlling a situation by causing something to happen rather than waiting to respond to it after it happens有前瞻性的，积极主动的 vent: to give expression or utterance to发泄（感情） at stake: 处于危险之中Difficult Words and ExpressionsTasks IUnit 2 Business CommunicationTasks 2 lingo: a characteristic language of a particular group (as among thieves) 行话，术语 nip . in the bud: 消灭在萌芽状态 manual: a small handbook手册 succinctly: with concise and precise brevity; to the point简洁地 lawn mower: 割草机 incorporate: to make into a whole or make part of a whole合并Unit 2 Business CommunicationExercise II.Listen to Passage I for the first time and then write out questions, if there are any, about the part(s) you fail to understand. If you have no questions, just move on to Exercise II.Unit 2 Business CommunicationExercises I_1II. Listen to Passage for the second time with your focus on the questions you have raised (if there are any) and then decide whether the following statements are TRUE (T) or FALSE (F). If it is false, please make corrections accordingly. You can take notes while listening. 1. If you want your employees to share their feelings and opinions with you, you must listen to them. 2. To communicate effectively, you should let your colleague ask questions. T_F_To communicate effectively, you should ask questions to show that youre listening. Unit 2 Business CommunicationPassage Script1.1 Passage ICommunication Skills for BusinessWhile communication comes easily to people in many situations, in the workplace its often a different story. Business settings require special considerations when it comes to effective communication, especially during times of conflict. If you feel like your communication skills arent up to par, dont worry; with a little practice, positive communication skills can be learned.ListeningListening may be the most important business communication skill. When employees feel that theyre being listened to, they feel respected and are more willing to share their feelings and opinions. When speaking with a co-worker, focus on what he / she is saying. If a problem arises, ask the individual how he / she feels about it and give him / her time to speak. Respond without interrupting and demonstrate that youre listening by nodding, asking questions and showing concern.Unit 2 Business CommunicationPassage Script1.2Asking QuestionsAsking questions is part of showing that youre listening. During everyday conversations, asking questions shows that youre interested in what your colleague is talking about. If a disciplinary situation arises, to avoid a defensive reaction, ask the employee what has happened, how he feels about it and how you can work together to solve the problem.Repeating What Was SaidDuring a conversation, repeating and summarizing what the speaker has said can ensure that youre both on the same page. Simply rephrasing what the individual has said in your own words and asking if youve understood correctly can ensure that misunderstandings dont occur and prevent tension from escalating.Unit 2 Business CommunicationPassage Script1.2Communicating Your FeelingsExpress your opinions in everyday interactions. If an employee has done a great job on a project, say so. Likewise, if a project needs improvement, be proactive in expressing how the project can be improved. In more complicated situations, avoid blaming an individual for his / her actions. Instead, communicate how these actions make you feel and request a change in behavior.Avoiding Strong ReactionsIf an individual is upset, avoid reacting immediately, such as criticizin。