英语听说训练：unit2 Thanks and Apologies.pptx

Unit 2 Thanks and ApologiesObjectives: Have some idea about the background of thanks and apologies.Succeed in learning several ways of expressing thanks and apologies.Be able to expressing thanks and sorrows in workplace. Lead-in In workplace, not only leaders, but also colleagues give us a lot of help. With an appreciative heart, we should know how to express our gratitude to them. During the work, inevitably we will make some mistakes. Then we should apologize to them. These two aspects will help us to build a harmonious relationship with others in workplace.Warming-up Questions for discussionYou are going to talk about thanks and apologies. Read the following questions and discuss them with your partner.Do you think its necessary to thank or apologize to somebody in your work? Why?What will you say when you make an apology?Do you know some useful tips for thanking or apologizing?How do you express gratitude to your boss or colleagues?How do you choose suitable words to thank or apologize in different occasions?Part A ListeningDirections : Listen to the following sentences and choose the correct words to fill in the blanks in each sentence. early reply, apologize, further, owe, terribly, promotion, grateful, seeing you off, sincere appreciation, Congratulations, 1. Please accept my for your valuable help.2. I deeply appreciate your .3. I am truly to you for coming here so soon.4. ! All of us feel proud of your remarkable achievements!5. Im so sorry about that.6. I . 7. It seems I you an apology.8. You cannot believe how sorry I am when I miss the chance of .9. I am so happy to hear that you have got a new !10. I wish you still success!Listen and RespondDirections : Listen to 10 dialogues for workplace communication and choose their right responses. 1.A. Because Karen breaks the coffee up. B. Because Karen spills coffee on the carpet.C. Because Karen forgets to buy a cup of coffee.D. Because Karen spills coffee on the tablecloth.2. A. His bike is stolen B. He walks to work.C. Something is wrong with his bikes tire. D. He misses the bus.3.A. She is late for work. B. Her son is sick.She has to leave work early today.D. She left work early yesterday.4.A. She will get married. B. Her friend will get married. C. Her friend will get married the day after tomorrow. D. Not mentioned.5. A. Finding a new job B. Seeking development C. Not satisfying with his job now D. None is right6. A. Manager and Staff B. Boss and worker C. Interviewer and Interviewee D. Director and office worker7. A. The man made a mistake in his work. B. The man is not friendly with other staff.man didnt finish his work on time. D. man was fired.8. A. Jane is always late for work. Its not the first time that Jane was late this week.Thats the second time that Jane was late during her work.None is right.9. A. Talking to the customers B. Making a telephone call C. Having a meeting D. Not mentioned10.A. Friday B. Last ThursdayC.Last Friday D. Next FridayListen and FillSECTION A: Directions: Listen to the following three dialogues and filling in the blanks with the correct words or phrases you have heard. Dialogue 1Linda: What? How could you forget to the concert tickets?Sophie: Im sorry. I forgot all about it.Linda: Dont say youre sorry. I you just this morning.Sophie: It my mind. I really feel terrible about it.Linda: Ive been looking to this all month.Sophie: Im awfully sorry I let you . Ill make it up to you somehow.Dialogue 2You: Good morning, Prof. Smith. for the book you sent me. It is very useful to my term paper.Smith: I it is helpful to you.You: Yes, its indeed a good reference book. I dont know how I shall express my .Smith: Its my pleasure.You: And Im for all the help and youve given me.Smith: Im happy to help you. Please dont to let me know whenever you need me.You: I will, Professor Smith. You are so . Dialogue 3Rachel: Hello! Anne. Thanks for your . Its very kind of you.Anne: Oh, nice to meet you here, Rachel. again!Rachel: Thank you for helping me to succeed in finishing the project of Christmas Day.Anne: Its my .Rachel: You really help me a lot. I hope I will repay you someday.Anne: Dont it, Rachel. You are my best friend, you know.Rachel: You are so nice. By the way, could you my party this Friday?Anne: Is it on Friday? Oh, Im sorry I cant make it. I have a meeting to attend that day.Rachel: Oh, what a !SECTION B:Directions: Listen to the following two dialogues and filling in the blanks with the correct sentences you have heard. Dialogue 4Amanda: , Mr. Wang.Mr. Wang: May I ask why?Amanda: Well, please excuse me for not attending the company meeting yesterday. Mr. Wang: . We had to hold the meeting without you, though.Amanda: Yes, of course. .Mr. Wang: No, of course not.Amanda: .Mr. Wang: OK.Dialogue 5Lisa: .Jack: Oh, come in.Lisa: Im terribly sorry about not getting all the things you needed this morning. . I hope you will forgive me.Jack: Well, I was a bit upset at first, but as it turned out it didnt really matter.Lisa: When you。