旅游英语100句(修改).doc

本教材由：珠江旅游教育培训中心研制， 全国职业英语测试中心审定海南旅游从业人员常用英语口语100句 (简称：旅游英语100句) 旅游英语100句ENGLISH 100 SENTENCES FOR TOURISM S = Staff G = GuestI. Greetings 1. S: Good morning (afternoon, evening), sir (madam).G: Good morning (afternoon, evening).2. S: Welcome to Hainan /Baohua hotel (restaurant, park, shop ).G: Thank you.3. S: How are you, Sir?G: Very well, thank you. (Fine, thanks.) And you?S: I'm fine, thanks.4. S: Nice to meet you. /It's a pleasure to meet you. G: Nice to meet you too.5. S: Did you have a nice trip (flight, sleep), Sir?G: Yes, thank you.6. S: I hope you will enjoy your stay here. /Wish you have a nice stay here, Sir. (I hope you are enjoying your stay here.）(I hope you have enjoyed your stay here.)G：Thank you.7. S: Pleased to see to you again (this year). G: Thank you, me too. 8. S: Look forward to see you again (next year, in the future). G: Thank you, me too. S=员工 G=客人I．问候语1． S：早上好（下午好，晚上好），先生（夫人，女士们，先生们）。

G：早上好（下午好，晚上好）2． S：欢迎来海南 / 光临宝华酒店（餐厅、公园、商店）G：谢谢您3． S：您好吗？G：很好，谢谢您呢？4． S：很高兴见到您G：我也是5． S：您旅行愉快（飞行愉快，昨晚睡得好）吗？G：很好，谢谢您6． S：希望您在我们酒店过得愉快客人刚住店时）（客人在酒店逗留期间） （客人离店时G：谢谢您7． S：真高兴（今年）再次见到您G：我也高兴见到您8． S：希望（明年，未来）再次见到你G : 谢谢，我也是II. Telephone service9. S: Baohua Hotel. How can I help you?G: Can I talk to the room service, please.10. G: I'd like to speak to Mr Bush, please. (Can I speak to Mr. Bush, please.)S: May I have the room number, please?G: It's 2008.11. S: Hold on, Please.G: Thank you.12. G: Hello. S: May I speak to Mr. Bush?G: Speaking. (Sorry, Mr. Bush is not in at the moment.)14. S: Would you like to leave a message?G: No, thank you.15. S: Could you tell me your name and telephone number, please?G: My name is Jenny Simth and my number is 68589572.16. S: Sorry, could you say your telephone number again please? / could you repeat your telephone number please? G: Yes, it's 68589572.17. S: And, could you spell your last name please? G: Yes. It's Bush, B-U-S-H.II. 用语10. S：宝华酒店，您找谁？ G：请接客房服务部。

11．G：请给我接布什先生S：我能问一下房间号码吗？G：200812．S：请别挂断G：谢谢您13．G：你好 S：我能跟布什先生通话吗？（请接布什先生G：我就是对不起，布什先生现在不在13. S: 您要留口信吗?G:不,谢谢您14. S: 您能告诉我您的名字和号码吗?G: 詹妮.史密斯 6858957216．S：对不起，请您再说一遍好吗？ G：6280107217．S: 您能再拼一下你的姓,好吗?G: 好的是Bush, B-U-S-HIII. Congratulations18. S: Happy birthday, Mr Bush!G: Thank you very much!19. S: Happy New Year!G: Happy New Year!20. S: Merry Christmas!G: Merry Christmas!21. S: Have a nice holiday!G: Thank you, you too. 22. S: Have a great time!G: Thank you.23. G: Your hotel looks very beautiful!S: Thank you.III．祝贺用语18．S：生日快乐！G：谢谢您。

19．S：新年好！G：新年好！20．S：圣诞愉快！G：圣诞愉快！21．S：愿你节日愉快！（假日愉快！）G：谢谢您22．S：玩得愉快G：谢谢您23．G：你们酒店看上去非常漂亮！S：谢谢IV. Expressing thanks24. G: Thank you (very much).S: You’re welcome.25. G: Thank you for your help (information).S: You’re welcome. (Don’t mention it.)26. G: Thank you for your advice (service).S: It’s my pleasure. (I’m always at your service.)IV. 感谢24． G：谢谢您（非常感谢）S：不用谢25 G：谢谢您的帮助（信息）S：不用谢26． G：谢谢您的忠告（服务）S：乐意为您效劳很愿意为您效劳V. Expressing Apologies27. S: I’m sorry. It’s my fault.G: That’s all right.28. S: I’ m very sorry about that.G: Forget it.29. S: Sorry to have kept you waiting.G: It’s all right.30. G: Sorry to interrupt you.S: That’s all right.31. S: I apologize for this.G: Never mind.32. G: I’m sorry to have troubled you.S: That’s all right.33. S: Do you speak English?G: Sorry. Only a little.V. 道歉27．S：对不起，这是我的过错。

G：没关系28．S：对此我十分抱歉G：别在意29．S：对不起让您久等了G：没什么30．S：对不起，打扰了 G：没关系31．S：我对此表示抱歉G：没关系32．S：对不起G：没事33．S：您说英语吗？G：对不起，只会一点儿VI. Requests and Inquiries34.35. S: Can (May) I help you, sir?G: Yes, please.36. S: What can I do for you, sir?G: Can I have my bill, please.37. S: Is there anything else I can do for you?G: No, thank you.38. S: Just a moment, please.G: All right.39. G: Could you do me a favour?S: Certainly, sir (madam).40. G: May I use your phone?S: Sorry. Please use the house phone in the lobby.41. G: Where can I find a telephone (fax machine, the internet)?S: It’s over there, next to the main entrance.42. S: How do you like Haikou, Mr Brown? G: It’s a beautiful city.VI. 请求和征询35． S：我能帮你什么吗？G：好的。

36． S：我能为您干点什么？G：请把帐单拿来37． S：还有什么能为您效劳的吗？G：不，谢谢38． S：请稍等一下G：好的39． G：你能帮我一个忙吗？S：行，先生（夫人）40． G：我能借用您的吗？S：对不起，请用大堂里的公用41． G：什么地方能找到（机，上网）？S：就在那儿，大门旁边42． S：您认为海口怎么样？G：它是座美丽的城市VII. Asking the way 43. G: Where is the business center (the gym)?S: It’s on the second (third) floor.44. G: Excuse me, where is the washroom (beauty salon, restaurant, elevator)?S: Please turn left/right.(Go down this passage, the last door on your left.)45. G: Excuse me, could you tell me how to get to the nearest super market?。