新视野大学英语视听说教程3 第五单元听力原文和答案.docx

本文格式为Word版，下载可任意编辑新视野大学英语视听说教程3 第五单元听力原文和答案 新视野大学英语视听说教程3 第五单元听力原文和答案 Book III Unit 05 These are businesses for the brave. II. Listening Skills Question 1 W: I bought a camera from your store. Here's my receipt. I know it's just past the warranty period, but the camera hasn't worked properly for some time, and now it's not focusing at all. M: We're sorry you've had problems with one of our cameras. It seems that the camera has suffered some damage, but you've been a regular customer, and we'd like to look after this problem for you. I'll just give you a replacement. Q: What will the man do? Key: C Question 2 W: We're upgrading all our staff equipment, and we'll need 50 laptops as of the 1st of next month. In the past I've always found your prices to be the best. M: You're fight about that, we do have the lowest prices in the country. We'd be glad to fill your order. Just send me the specs for each, and I'll send you a quote that I'm sure you will like. Q: What does the man mean? Key: D Question 3 W: We ordered 50 laptops from your company, but on the invoice I see there's an extra charge for shipping. I thought shipping was included in the quote. M: Shipping is included; there must be a mistake on the invoice. I'll straighten out the mistake and send you a new invoice. Q: Which of the following is true? Key: A Question 4 M: This was a time-sensitive document! There's no point in delivering it three hours late! W: I'm sorry, sir. Perhaps I could connect you to our complaints department if you wish to take it further. Q: What is true of the document? Key: B Question 5 M: We were very surprised to receive such bad service from a company we've done business with in the past. So now we have this problem, and I'd like to know what you're going to do about it. W: I think this is the result of a breakdown in communication, and we need to look at our communication methods both internally and externally. Obviously we want to keep our clients happy, and unfortunately we've fallen short this time. I'm here to make sure it won't happen again. Q: What is the reason for the problem, according to the woman? Key C III. Listening In Task 1: Attention a Business Reception Chris: I've been looking forward to this reception for weeks. I can't wait to get some of my own leads. You know, start making new connections. Nora: Smart thinking. But what are you going to do with all those brochures? Chris: The party ends at two. I figure I can have them all distributed by one-thirty. Nora: No, no, no, no. Let me clue you in. Those brochures will make you look like a green hand. — 4 —。