安达信咨询方法与工具资料库mtgnote.doc

Strategic Elements1. Train employees or empowerment to eliminate unnecessary work.2. Supply products with best value to customer.3. Improve product cost and quality through innovation.4. Workforce training to achieve customer satisfaction and global competition.5. Utilize foreign producers to lower costs.6. Implement SMART project and implement on time.7. Solve micro issue problem to simplify business.8. Customer on-time delivery.9. Competitive cost of use for the customer.10. Invest in productivity and product quality improvements to lower overall Cost of Goods Sold.11. Reduce working capital.12. Accurate sales forecasts to control costs, increase service, and improve profits.13. Implement low cost producer strategy.14. Achieve highest customer retention in market.15. Aggressively pursue non-U.S. markets.16. Target NPD to focus on primary customers through niche opportunities.17. Create a desirable place to work.18. Measure and reward departments for good performance.19. Expand fresh sales (garlic and other vegetables).20. Pay off term loan on time.21. Rapid and accurate order fulfillment.22. Process measures that include customer input.23. Obtain consensus of their requirements with acceptable price to BVP.24. Harvest investments in process improvements. Key Processes· Raw material sourcing· Information management· Employment process· Budgeting· Financial reporting and control· Capital expenditure process Meeting NotesExpectations· Employee appraisals tied to strategy of company.· How Performance Measures can help implement change· Develop some output of Performance Measures.· Link between mission strategy and Performance Measures.· Gain an appreciation on how the different functions need to come together.· Optimize the new system with Performance Measures.· Understand that Performance Measures change the fabric of how / what is measured sometimes not through the system.· Understand that sometimes the current system can’t achieve the Performance Measure.· Does everyone have the same Mission since the reorganization?Current Cost OverviewRevenues $1,000Raw Material (delivered cost/lb) 500Manufacturing costs 250 Fixed = 125 Variable = 125Corporate Overhead - Profit 250 $1,000Target Pricing / CostingMarket Price $35,000Refund <5,000>Costs $30,00050% + R eliability A cceptance T angibles E mpathy R esponsiveness80% +Next Steps· Summarize meeting.· Mission statement draft for review.· Complete two additional output measures for processes. Product development & employee procedures.· Review meeting summarized.· How do we know if SMART is successful? BASIC VEGETABLE PRODUCTS STRATEGIC PLAN1. Pursue Cost Leadership as the primary strategy for BVP.· Reduce working capital.· Harvest investments in process improvements.· Train employees or empowerment to eliminate unnecessary work.· Supply products with best value to customer.· Improve product cost and quality through innovation.· Workforce training to achieve customer satisfaction and global competition.· Utilize foreign producers to lower costs.· Implement SMART project and implement on time.· Solve micro issue problem to simplify business.· Competitive cost of use for the customer.· Invest in productivity and product quality improvements to lower overall Cost of Goods Sold.· Accurate sales forecasts to control costs , increase service, and improve profits.· Implement low cost producer strategy.· Measure and reward departments for good performance.· Rapid and accurate order fulfillment.· Obtain consensus of their requirements with acceptable price to BVP.1. Globalize the business by establishing off-shore production and sourcing capabilities.· Supply products with best value to customer.· Workforce training to achieve customer satisfaction and global competition.· Utilize foreign producers to lower costs.· Aggressively pursue non-U.S. markets.1. Leverage world-class garlic expertise by expanding fresh sales, seed development and seed sales.· Aggressively pursue non-U.S. markets.· Target NPD to focus on primary customers through niche opportunities.· Expand fresh sales (garlic and other vegetables).1. Grow the nutraceutical business by expanding the product line, emphasizing guarantees on key marker compounds and finding a partner for consumer and mass-market channels.· Target NPD to focus on primary customers through niche opportunities.1. Pay off term debt on schedule.· Reduce working capital.· Pay off term loan on time.1. Customer focus.· Customer on-time delivery.· Competitive cost of use for the customer.· Acc。