人资课件－本科版 第五章 员工招聘策略.ppt

第五章 员工招聘,华中科技大学管理学院 廖建桥 教授,引子,案例1：扶扫帚？ 案例2：三分钟搞定一个人,案例讨论结论,针对性：针对性越强，招聘成功可能性越高（盲人摸象模型） 潜意识：潜意识行为更能反映人的本性（冰山模型） 程序决定质量：一般而言，招聘程序越长，招聘质量越高（信号侦探理论）人员招聘策略,冰山模型 盲人摸象模型 信号侦探理论 通用因素模型 面试,一、冰山模型（Spencer individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. Therapy and Counseling Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.,SKILL,Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking Talking to others to convey information effectively. Reading Comprehension Understanding written sentences and paragraphs in work related documents. Social Perceptiveness Being aware of others reactions and understanding why they react as they do. Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.,能力,Oral Expression The ability to communicate information and ideas in speaking so others will understand. Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences. Written Comprehension The ability to read and understand information and ideas presented in writing. Written Expression The ability to communicate information and ideas in writing so others will understand. Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.,。