文秘英语 高职语言文化类Unit Four 课件
31页1、Unit Four Public Relations,Unit Goals,Words and Expressions,Comprehension of the Text,Exercises,Practical Writing,Unit Goals In this unit, you will learn how to : arrange the banquet seats, deal with public relations, prepare business gifts, write a meeting agenda,Words and Expressions ongoing no a. 不间断的,进行的 maintain mentein vt. 保持,维持 efficient fnt a. 有效率的 exhibition ksbn n. 陈列,展览 devastating devstet a. 毁灭性的,灾难性的 reverse rvs vt.& vi. (使)反转,relevant rlvnt a. 有关的 professionally prfnl ad. 专业地,内行地 b
2、rochure bror n. 小册子,手册 refer rf vt. 送交 incompetent nkmptnt a. 无能力的 pamphlet pmflt n. 小册子 assistance sstns n. 帮助,援助,target group 服务对象 be equipped with 配备,装备 press conference 新闻发布会,记者招待会 build a good public relations 建立良好的公共关系,front office 前厅办公室 be aware of 注意 there and then 当场,立即 assist sb. in 帮助某人 differ from 与不同,Comprehension of the Text Read the text carefully, and choose the best answer for each of the following.,People who use your services will expect you to be _. helpful friendly efficient
3、 and professional all of the above,2. As a secretary, you should have the following abilities EXCEPT _. excellent communication skills a good reputation organizing abilities applying the business etiquette properly,3. The visitors will form the first impression based on _. the secretarys ability the location of your organization the front office of your organization the person they are going to meet,4. What should a secretary do if the visitors dont come for appointments with other staff? Give t
4、hem a cup of coffee to relax. Give them information brochures. Tell them to come another day. Let them alone.,5. If the person being visited is not available, you may _. A. can ask the visitor to wait and offer them something to drink and read B. write the visitors details on a piece of paper which is visible enough for the reader to see C. assure the visitor that the message will get to the right person D. All of the above.,Notes to the Text 1. It is important that the public thinks about you i
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