高铁铁路火车售票英语常用语副本课堂PPT.ppt

售票服务常用英语售票服务常用英语Selling TicketSelling Ticket1售票服务常用英语1. Hello, sir/madam. 您好，先生/女士2.Can I help you? 有什么需要帮助的吗？2售票服务常用英语3. Where do you want to go? 您想要去哪里？4. When will you go? 您想什么时间走？3售票服务常用英语5.Which ticket do you want to buy? 您想买哪趟车的票？6.How many tickets do you want to buy? 您想买几张车票？4售票服务常用英语7.Sorry, the tikets are sold out. Would you like to change the other one? 对不起，您想要的车票已经卖完了您看换别的车可以吗？. 5售票服务常用英语8.There have tikcets from Xinxiangdong to Beijingxi at 9:36am on October 1st. 十月一号早上9：36 新乡东开往北京西的车还有票。

6售票服务常用英语9. Would you like to buy? 您想要买吗？10. Would you like to take business-class, first-class or second-class seat? 您想要商务座，一等座还是二等座？7售票服务常用英语11. Please show me your passport. 请给我您的护照12. It needs 300yuan, please. 总共需要300元人民币8售票服务常用英语13. There are your tickets from Xinxiangdong to Beijingxi at 9:36am on october 1st, right? 您想要买的车票是十月一号早上9：36新乡东开往北京西的，对吗？14. Please confirm it. 请再确认一下9售票服务常用英语15. Here is your ticket and change. 这是您的车票和零钱16. Please check your ticket and change. 请再次核对一下您的车票和零钱。

10售票服务常用英语17. Your train have left three hours ago. 您的车在3小时前已经开走了18. Your ticket is invaild. 您的这张票作废了 11售票服务常用英语19. You can get a refund, but the refund service charge of 56yuan will be deducted. 您可以退票，但是需要扣56元的退票费20. 20. Each off-site ticket needs 5yuan surcharge. 每张异地票需要加收5元的异地费 12询问信息What is the next train?最近的一趟车是？What time does it get there?什么时候到达？How long does it take to get there?耗时多久到达？What's the fare/price?How much is it?多少钱？May I cancel the ticket?Can I get a refund of this ticket?我能退票吗？May I change the ticket？我能改签吗？13礼貌用语1. 句前加please(对方容易接受)2. Would you do sth?(试探对方是否乐意） Would you like to do sth? How about...?3. Could you do sth?（询问对方是否有做某事的可能性） 4. May I do sth? 肯定答复否定答复OK ,Yes, That's all right, All right, Of courseI'm sorry....I'm afraid that...14。