惠普—康柏企业文化整合规划.docx

惠普—康柏企业文化整合规划惠普康柏企业文化整合方案culturalduediligencestudypresentationoffindingsculturalduediligencestudydatacollectedfromaroundtheworldinbothcompanies:127individualexecutiveinterviews138focusgroupsspanning1,500managersandindividualcontributorsin22countriescongruencemodeloutputi headcostsgoodproductsuniquecommentaryhistoricallyfast,nimble,andabletoexecutetraditionallyshort-termfocusedfastgrowththroughnewbusinessmodelredefinedcomputinglandscapecongruencemodeloutputinputenvironmentresourceshistorystrategysystemunitindividualworkpeopleform。

rcross-functionalaccountabilitiesandownershipofworkcompaqoncompaqdifferencesprocessseenasbureaucracy,aversiontoprocesseslackofclear,disciplinedprocessesworkprocess:swatteamsuniquecommentarytechnologyisgreatinformationsystemsarenotintegratedmultitaskingisanorm centralizeddifferencesdecisionsmadequicklyalotof“checkingin”tomakeadecision,iterativedecisions,top-downcongruencemodeloutputinputenvironmentresourceshistorystrategysystemunitindividualworkpeopleformalorganizationinformalorganizationinformalorganizationhponhpas。

conflictavoidanceandover-compromisearenormaltitlesnotreferenced,egalitarianuniquecommentary“silomentality”failuredeservesasecondchancediversityandpeoplearevaluedcompaqoncompaqsimilaritiesethicalbehaviorisenforcedstrongcustomerorientation(makewhattheywant)teamworkisvaluedhighlyresults/bottom-linefocused,sometimeseffortwithoutaresultsgetsrewardedopennesstogood/newideasdontpubliclyembarrasspeoplemultiplesubculturesdifferencesconflictaddresseddirectly/openly,aggressive,brashtitlesarereferenced,abundant,hierarchicaluniquecommentaryinitiative,flexibility,“goforit”attitudearevaluedrelaxed/flexworkenvironment;longworkinghourshereandnoworientationconcernsabouttheothercompany31%22%21%19%19%8%32%19%17%11%0%5%10%15%20%25%30%35%CompaqsbusinessoperationsandperformancehavebeenpoorCompaqsaggressivebehaviorviolatesHPssenseofintegrityCompaqseemstobetakingoverlikeareverseacquisitionCompaqhasacommandandcontrolmanagementstyleCompaqsbrashandboldstylecanbeoffensivetoHPpeopleCompaqisnotwhatitseemsHPisslowtomoveandisencumberedbytoomuchprocessfocusHPpeopleseemresistanttochangeHPdoesntmaketoughcallsHPisnotveryvisibletocustomersHPInterviewsCompaqInterviewsculturalduediligencestudyadvicetocarlybehonest,butbesensitiveinwhatyousayculturalduediligencestudyregion-specificfindingsComparisonofhpwithCompaq-NorthAmericaCulturalgapdifferencesarestatisticallysignificant.CompaqsAverageHPsAverageCulturalGaps12345Precedence.Lookstotheorganizationsrichhistoryasasourceofknowledge.Inquiry.Focusesonfuturepossibilitiesandlearnastheygo.InternalFocus.Focusesmostlyonimprovementofinternalprocessesandstructures;hasmoderateawarenessofourcompetitors.ExternalFocus.Focusesmostlyonpursuitofnewmarketsandcustomers;isverymuchawareofcompetitorsandcloselyfollowsthemovestheymakeSystematic.Reliesheavilyonorganizedplansforourwork.Workprocessesareclearlydefined.Spontaneous.Reliesonabilitytorespondtojust-in-timeopportunities;continually“turnsonadime”tomeetdemands.Precision.Gettingthejobdonerightismoreimportantthangettingitdonequickly,eventhoughitmaytakeextratime.Speed.Gettingthejobdonefastmakes“roughlyright”outcomesacceptableeventhoughwemaysacrificedisciplineorrigor.Reflection.Valuesreviewofsignificantevents;debriefeventstoshareinsightsandbestpractices.Iteration.Valuesa“trialanderror”approach;forgesaheadwithoutlookingback.CulturalSimilaritiesWinnerFocused.Conflictsareresolvedbydebatinguntilthereisawinner.IssueFocused.Conflictsareresolvedbyexploringthemeritsofdifferingpointsofview.Competition.Peopletendtobefocusedontheirownadvancementandachievement.Cooperation.Peopletendtoofferhelpandsupporttoensureothersaresuccessful.Dominance.Pursuesgrowththroughproductproliferation/lineextensionsandacquisitions.Value.Pursuesgrowththroughproductinnovationandanticipationofemergingcustomerneeds.Threat.Isanxiousabouttheirfuture.Pastsuccessesarenotsufficienttoensurecontinuedperformance.Opportunity.Isexcitedabouttheirfuture.Trackrecordhaspositionedthemwellforfuturesuccess.Reaction.Changesinresponsetosignificantevents.Initiation.Initiateschangeinanticipationofsignificantevents.ComparisonofhpwithCompaq-LatinAmericaCulturalgapdifferencesarestatisticallysignificant.CompaqsAverageHPsAverageCulturalGaps12345Precedence.Lookstotheorganizationsrichhistoryasasourceofknowledge.Inquiry.Focusesonfuturepossibilitiesandlearnastheygo.InternalFocus.Focusesmostlyonimprovementofinternalprocessesandstructures;hasmoderateawarenessofourcompetitors.ExternalFocus.Focusesmostlyonpursuitofnewmarketsandcustomers;isverymuchawareofcompetitorsandcloselyfollowsthemovestheymakeSystematic.Reliesheavilyonorganizedplansforourwork.Workprocessesareclearlydefined.Spontaneous.Reliesonabilitytorespondtojust-in-timeopportunities;continually“turnsonadime”tomeetdemands.Precision.Gettingthejobdonerightismoreimportantthangettingitdonequickly,eventhoughitmaytakeextratime.Speed.Gettingthejobdonefastmakes“roughlyright”outcomesacceptableeventhoughwemaysacrificedisciplineorrig。