2022年内科护理工作总结.docx

20XX年内科护理工作总结The second half of 2012, for hospitals, departments and individuals, is a change, growth, progress in the six months, because our internal medicine finally has its own home. In the six months, we are constantly faced with challenges and opportunities. After six months of work and study, I have undergone a qualitative change, rapid growth, and clearly the goal of progress. We follow the hospital medical care management, advocacy of "taking patients as the center, to improve the quality of medical services" as the theme of the service tenet, conscientiously implement the work plan for the year in accordance with the basic requirements of nursing, nursing service quality of hospital evaluation standard and standard assessment rules, improve the nursing rules, improve service processes, improve the hospital environment to strengthen nursing, quality control, continuous improvement of nursing quality. In the second half of 2012, the nursing work of our department is summarized as follows: First, implement the nursing training program and improve the professional quality of nursing staff 1, the nursing staff of all levels of skill training, organize monthly examinations and technical operation assessment theory. 2, every morning asking for 2 times, the content of knowledge and professional knowledge, basic theory knowledge of nosocomial infection. 3. The general nurses studied the basic nursing knowledge. 4. Organize general nurses to study hospital nursing core system. 5, each nurse can master cardiopulmonary resuscitation technology. 6, nursing staff at all levels to participate in the theoretical examination of Kone, the hospital organization, hospital feel knowledge examination, technical operation assessment. Two, improve service flow and improve service quality The implementation of the "first attack responsibility" standard reception inpatient service processes, the implementation of standardized terminology services, provide convenience for patients, for patients discharged from hospital within half a month to take the initiative to ask the rehabilitation of patients and record access to content, listen to the patient and accompany the nursing service advice, to find the reasons for the existence of the rectification measures, and constantly improve the quality of service. During the six months, there were no complaints from the patients and their families, and the satisfaction rate of the patients in the hospital was 100%. Three, improve the nursing rules and regulations and operation process, prevent nursing mistakes and accidents A nurse will conduct security awareness education, unsafe factors to find work, propose corrective measures to eliminate error accidents, seriously implement the nursing rules and operating procedures, quality control team to play Kone, the implementation of regular and irregular inspections of the nursing system, major nursing error accident rate is zero. Four, nursing document writing, and strive to achieve accurate, objective and continuous The nursing documents legal documents, is an objective basis for judging the medical dispute, the writing process should seriously consider, objective and true, accurate, complete, timely reflect the patient's condition changes, continue to strengthen the importance of regular nursing documents writing, so that each nurse can end is writing attitude, and strengthen supervision and inspection, each class a class check records there is no flaws, quality control team regular inspection, head nurse of regular and irregular inspections and discharge records of terminal quality inspection found time to correct the problem, analyze the quality of nursing documents per month, put forward corrective measures for the existing problems, and continue to monitor. Five. Standardize ward management, Setting up a human centered inpatient environment enables patients to achieve the best physical and mental state for treatment Ward daily ward ventilation, keep quiet and neat, fresh air, to provide safe and effective protection measures for the with disturbance of consciousness, carry out the post patients responsibility system, according to the standard of grading nursing care patients, the implementation of health education, strengthen the case of basic nursing and nursing of critically ill patients, to meet the reasonable needs of patients and their families, the first half of nursing patient people, save the patient, a patient care for days without complications. Six, emergency condition rate 100%. emergency goods quality management, weekly staff to conduct a comprehensive inspection of a nurse, weekly inspection, spot checks at any time to ensure the first aid is always in a state of emergency. S。