英文邮件写作指导--泽泽外贸.ppt

培训课程,英文商务信函写作要求,讲师: Beatrix,邮件的格式 全文的格局 单词的拼写 写作的语法 文章的语气 其他注意的要点,一、邮件的格式,Hi, Beatrix:I have just sent you an e-mail in response to your last e-mail. I forgot to mention that we would prefer the pictures of your new design by CD, since only a few of your e-mail pictures came through.John,Dear Jackie,How are you?Sales Confirmation is ready; please kindly find the attachment and sign back the cover page of the S/C to us. Thank you!Looking forward to your reply.Best regards,Beatrix Sales Manager Sales Department Company logo here . Company name . Tel: Fax: Add: PC: Website: ****************************************************************** Any Complaints please contact: ******(Vice General Manager) /****** (Sales Executive) Direct Line: ****/ ****Email Add: / Email address ******************************************************************,,,,Dear Bertie , －－称呼，逗号 <－－－隔行以后开始正文 How are you? (问候语，不可用hello, how are you doing等等口语)  （段落之间隔一行） Sales Confirmation is ready; please kindly find the attachment and sign back the cover page of the S/C to us. Thank you!Looking forward to your reply. （结束语独立一行） / Should you have any question, please feel free to contact me.Best regards, （统一使用的祝福语） (隔行后署名，署名一定要用公司统一格式，可设定在FOXMAIL系统） Beatrix Sales Manager Sales Department COMPANY LOGO**********Co., Ltd. Tel: Fax:,,二、文章的格局,Dear Monika, Thank you for your response.Regarding the samples, they are ready for shipping now. Would you please provide your DHL/UPS/FEDEX express account so that I can ship the samples? It’s because our price does not include the sample freight and freight should be born by the recipient. If we can receive your express account now (Friday), hopefully they can reach you on Monday. If not, maybe they’ll be delayed for another two days, as I’ll have weekend off. I sent photos of the revised samples in my last email. Did you receive them? Should I arrange mass production of your order right now or wait till you receive and confirm the samples? It's much better if production starts now as time is quite limited. I also sent a sample shipping mark copy for you to confirm on June 8th and June 10th(also attached in this email); would you please kindly give your comment on it? If the marks are ok, I'll arrange printing the cartons right away.Your early response will be highly appreciated. Best regards, Beatrix Lau,Dear Monika,Thank you for your response.Regarding the samples, all of them are ready now. Would you please provide your DHL/UPS/FEDEX express account number so that we can send them out before the weekend?Besides, would you please inform whether you have received the photos of revised samples? Kindly try your best to confirm them as soon as possible, so that the mass production could start earlier for your order.Finally, in the email dated at June 8th and 10th, I have sent the copy of sample shipping mark for your approval. Is there any further information about this issue from your side?Looking forward to your soonest reply.Best regards, Beatrix,Dear Sharon,We've received your L/C, thank you!The mass production will start right away, so please kindly advise the following issues:* for each article, are santa/snowman/bear/reindeer to be equally assorted? * for the two items to be modified, please kindly inform your preferred Spanish version of the words. If you'd like they remain unchanged, please also let me know.Since these would affect the whole production schedule, please confirm with me as soon as possible.Looking forward to your prompt reply. Best regards, Beatrix Lau,二、文章的格局,下笔前理清需要交代或确认的事情 将内容列出要点, 避免讲故事和流水帐 各要点各占一段, 条理清晰, 中心明确 加上项目符号/ 连接词语/ 序号便于阅读* 常用的连接词包括: As for, Regarding, With reference to, Firstly, Besides, Moreover, Finally, Last but not least, Also * 避免以And 开头.,三、单词的拼写,Dear Yatte ,Concerning the shipment date, if you insist on Sep shipment, which means we should arrange production on July. In this way, we have to increase the price by 3% according to the notice we sent to you before. Frankly speaking, we do not care we collect the money now or one month later if the RMB keeps stable, but the fact is RMB increase sharply at present, no one dare to estimate what will be the exchange rate in months. To keep you the most competitive price, we sincerely hope you could move up your shipment.Regarding the payment terms, we agree LC at sign on the whole order.,Receiving the quality confirmation from ABC Inspection, you will get a copy of the certificate from us.,,当我们收到ABC验货行的质量确认时，你就可以收到我们的证书副本。

当你收到ABC验货行的质量确认时，你就可以收到我们的证书副本When we receive the quality confirmation from ABC Inspection, you will get a copy of the certificate from us.,四、写作的语法,五、文章的语气,Dear Diana,How are you?Attached is our bank information; I need you to T/T the 30% deposit as soon as possible for our further proceeding, or the delivery date will definitely be delayed.Looking forward to your response. Beatrix,(参考) Attached please find our bank information and kindly T/T 30% deposit to our side as early as possible. Thank you!,。