新境界综合教程1职业英语unit7精华版.ppt

Approaching WorkplaceWorkplace CommunicationMini Text TextGrammar ReviewApplied WritingSyndicate Activities.Work in pairs. Discuss and answer the questions below.Approaching WorkplaceBack.1. Have you ever taken part in any activity on campus or outside campus? What was it?2. Do you think it is necessary to evaluate how the work was done after you finished the activity?Yes. I took part in a speech contest last month.Yes. I think it is very necessary. After I finished my speech, my teacher and my friends gave me a lot of comments on how I performed during the contest.Back.3. What benefits did you get from the evaluation of your work? 4. Who do you think will judge and evaluate staff’s work in a company?I got great benefits from their comments. I knew where I succeeded and where I failed during the contest. And I knew how to improve myself next time.I guess both the line manager and the staff individual will judge and evaluate his or her performance.Back.5. What do you think is the purpose of “Staff Appraisal”?I think maybe it has three major purposes: 1) to improve staff’s work in the future; 2) to promote staff’s personal development, e.g. to offer them some chance to get training in the area where they proved to be weak; 3) to enhance communication between the staff and the management.Back.Workplace CommunicationBack. You will hear five statements. Listen to them carefully and match each statement with the corresponding picture.Statements 1  2  3   4 5Picturescd ebaBack. Listen to the statements again and decide whether these sentences are “Right” or “Wrong”. If there is not enough information to choose “Right” or “Wrong”, choose “Not mentioned”.1. Oscar is very excited as he is standing out from others in the staff appraisal.    a. Right.b. Wrong.c. Not mentioned.2. Mandy and Jack are reviewing their performance with their line manager.    a. Right.b. Wrong.c. Not mentioned.Back.3. Goals are set at the end of the year.    a. Right.b. Wrong.c. Not mentioned.4. Lily is having an appraisal interview with her manager Frank.    a. Right.b. Wrong.c. Not mentioned.5. Dick is very happy that he had a very good sales performance last year.    a. Right.b. Wrong.c. Not mentioned.Scripts Back.Use the Right WordComplete the appraisal questions in the correct form of the following words.Backperform                     responsible               success               improve                     meet1. Did you _________________ your sales target last year?2. What is the most important _________________ in your job?3. What areas do you feel you need _________________ ?4. What helps you do your job _________________ ?5. What do you think of your _________________ this year?meetresponsibility improvement successfullyperformance.Listening InSituation: Delia is having an appraisal interview with her line manager,  Mr. Adams.Listen to the model dialogue and fill in the blanks with what you hear.Back.Model DialogueMr. Adams: Delia, let’s review your performance first. _____________        ______________________ this year? Delia:           I think we are doing well. This year ________________         total sales of 5  million Yuan, and by now we have            surpassed the target by 20%.Mr. Adams: You are doing pretty well. __________________________                        ____________ in your job?Delia:           We developed the Northwest market, and recruited some        key accounts in the area.Mr. Adams: Well done. For your personal development, ___________        ___________________________ ?Delia:           Well, I think I need to improve my communication skills        and some management skills as well, especially in K/A            management.Mr. Adams:  I agree. That’s what you need. ____________________            attend a  workshop on K/A management next year.Delia:           Thank you. What do you think of your performance our target is to achieve What do you think is the most successful where do you think you need improvementI will arrange for you toBack.Listen to the model dialogue again and check your answers. Then practice the dialogue and try to role-play it with your partner. When you role-play it, you are expected to use the Mind Map below, but do NOT look at the model dialogue. Speaking OutScripts Back.Back.Listen to the dialogue and fill in the missing information on the following Mind Map.Situation: Roger is having an appraisal interview with his manager, Miss Taylor.Listening InBack.B2C business online90% of the targetbuy onlinekey accounts Backdo more promotion.Listen to the dialogue again and check your answers. Then role-play it with your partner by using the above Mind Map.BackScripts .Read the following Mini Text and find the word or expression that matches the context meaning given.a) ____________ :  a small enclosed room containing a telephoneb) ____________ :  an area of grass that is cut short, especially in         someone’s gardenc) ____________ :  to clean a floor or the ground using a broomd) ____________ :  to put something back in its correct place or         position        e) ____________ :  the part of telephone that you pick up in order         to speak or hearf) ____________ :  to ask for something in an urgent or emotional way booth lawnsweep replacereceiverpleadMini TextBack.A Smart BoyBackWord TipsAlittle boy went to a telephone booth, which  was at the cash counter of a store and dialed a number. The store-owner observed and listened to the conversation:Boy:   “Lady, Can you give me the job of cutting your lawn?”Lady: (at the other end of the phone line)           “I already have someone to cut my lawn.”Boy: “Lady, I will cut your lawn for half the price than the person    who cuts your lawn now.”Lady: “I’m very satisfied with the person who is now cutting my   lawn.”.BackWord TipsBoy: (with more perseverance) “Lady, I’ll even sweep the floor and the stairs of your house for free.”Lady: “No, thank you.”             With a smile on his face, the little boy replaced the receiver. The storeowner, who was listening to all this, walked over to the boy.Storeowner: “Son… I like your attitude; I like that positive spirit  and would like to offer you a job.”Boy: “No, thanks.”Storeowner: “         But you were really pleading for one.”Boy: “No, Sir, I was just checking my performance at the job I already have. I am the one who is  working for that lady I was talking to!”         This is called Self Appraisal. Give your best and the world comes to you!.Work with your partner and answer the following questions according to the Mini Text.Pair WorkBack1. What did the little boy ask for in his phone call?      2.  Why did the lady refuse him?The little boy asked for a job of cutting the lawn in the phone call.Because the lady was satisfied with the person who was at that time cutting her lawn..Pair WorkBack3. Why did the boy smile when he was refused by the lady?       4. What is the boy’s real purpose to call the lady?     5. What do you think of the boy’s attitude?Because he was the person who cut the lawn for the lady’s house and was very happy that the lady was satisfied with his performance. He just wanted to check his performance at the job of cutting the lawn for the lady’s house.I think the little boy’s attitude is positive, because he is very smart and knows how to get appraisal from others in order to improve himself. .Reading TextReady to Go!Comprehension Task 1Task 2TranslationTask 1Task 2Vocabulary Task 1Task 2TextBackNew Words.BackNew Wordsappraisaln.评估clarifyv.使明晰, 阐明identityv.识别；确定monitorv.监督; 监测entitlementn.应得权利annualadj.一年一次的explorev.探讨，研究resolvev.解决appraisev.评估，评价subsequentadj.随后的；后来的feed into输入（信息）Phrases and Expressions.Ready to go!Staff AppraisalPurpose of Appraisal Allow the opportunity for the management and staff to ___________________________ ①.Principles    1. _______________________ ② are encouraged in the appraisal.2. Appraisals should be for the benefit of __________________ ③  and seen as an entitlement.   Skim the Text for the key points and fill in the outline with necessary information. look back and to look forwardReading TextBackparticipation and openness the employee.Ready to go!The Appraisal Procedure    1. Basis of the system:  ___________________ ④ between the employee and his / her line manager    2. Benefits of an active appraisal:Helping people to ____________________ ⑤ while carrying out their work    3. Result of the interview:        The two parties should agree actions to be taken.An annual interviewdevelop their potential Reading TextBack. Staff Appraisal1. Purpose of Appraisal     Appraisal allows the opportunity for the management and staff to look back and to look forward.     The purpose of the appraisal interview is to •  clarify objectives, •  identify changes in the nature of the work done and possible new directions, •        help staff to make the most of themselves by reviewing their strengths and weaknesses,•  increase the effectiveness of the organisation,Back--Policy and Procedure12.  •        feed into the overall training plan for the organisation, and identified training needs from each appraisal will be shown in the plan. The purpose of this is to enable the organisation to monitor the training needs of all staff annually, to ensure that identified needs are met.2. Principles      Each employee has a major role to play in their own appraisal,               and appraisals will be conducted in such a way that an honest exchange of views is encouraged, participation and openness are encouraged, and the employee is treated with respect and consideration.        Appraisals are for the benefit of the employee and should be seen as an entitlement, not as something that is “done to” the employee.Back3. 3. The Appraisal Procedure       The basis of the system is an annual interview between the employee and his / her line manager. Both the employee and their manager will complete a pre-appraisal form.         The employee and the manager each give the other party a copy of their pre-appraisal form at least three days prior to the appraisal interview so that the points they contain can be considered. This exchange of forms must take place at the same time.        The interview is to:• review progress and priorities,•         explore and resolve any problems in these areas,• discuss the employee’s potential and future training needs,• set targets for future work and training.Back45. This active appraisal is a positive way of helping people to develop their potential while carrying out their work. Benefits to the person being appraised include the chances to:• find out the line manager’s views of your work,• explore ways of working more effectively,• discuss your future within the organisation and how your career is developing,• give feedback to your manager. The two parties should agree actions to be taken as a result of the interview. In order that there should be no misunderstandings and to provide a point of reference, the interview and agreements on action points should be recorded in writing, using the Appraisal Form so that these can be referred to in subsequent interviews.Back7610.1. What opportunity does the appraisal allow?     2. What is encouraged when appraisals being conducted?ComprehensionWork in pairs and answer the following questions according to the Text.Appraisal allows the opportunities for the management and staff to look back and look forward.While appraisal is conducted, an honest exchange of views, participation and openness are encouraged. Back.3. Who should benefit from appraisals?       4. What is the basis of the appraisal system?ComprehensionAppraisals are for the benefit of the employee./ Employees will benefit from appraisals. The basis of the system is an annual interview between the employee and his / her line manager.Back.5. What should be done as a result of the interview?ComprehensionAt the end of the appraisal interview, the two parties (the employee and his/her line manager) should agree actions to be taken and write down the interview points in the Appraisal Form.Back.1. From the passage, who will find the appraisal useful?    a. Employer.                       b. Employee.                      c. The organization.       d. All of the above.2. What attitude should NOT be taken in the appraisal interview?     a. Honesty.                         b. Untruth.                           c. Respect and consideration.     d.  Openness.ComprehensionChoose the best answer to the following questions.Back.3. Which is true of the time for exchanging the pre-appraisal form between the employee and the manager?    a. At the same time three days before the appraisal interview.    b. The employee submits it to his / her manager three days earlier.    c. The line manager gives it to the employee three days earlier.    d. The manager and the employee exchange the form during the appraisal interview.4. What is the context meaning of “done to” in something that is “done to” the employee?      a. Forced.                          b. Helped.                             c. Liked.                         d. Given.Back.5. How often is the staff appraisal conducted?     a. Monthly.                         b. Weekly.                           c. Daily.                           d. Annually.6. The article is about________________________.    a. company regulations      b. company appraisal         c. staff appraisal             d. none of the aboveBack.Syndicate ActivitiesBackAppraisal InterviewThe following is Unilever’s Competencies Assessment form. Work in pairs. Suppose you are preparing for an Appraisal Interview. One of you acts as a staff member; the other as the line manager. When you are ready, start the interview. Some pairs will be asked to present before your class. Competencies AssessmentCompany Name of Individual ManagerJob TitleName of Line ManagerJob Title.This assessment form is for discussion during the given staff member’s performance interview with his / her line manager. Both the individual and the line manager should draft it before the interview. Mark the agreed results on each scale of following 8 competencies.Both the Individual and the Line Manager should keep a copy of this form, and pass one to HR Manager.The Competencies1.  Clarity of PurposeFully Developed for this Role |--------------I-------------- | Requires Significant Further Development2.  Practical CreativityFully Developed for this Role |--------------I-------------- | Requires Significant Further Development3. Objective Analytical PowerFully Developed for this Role |--------------I--------------- | Requires Significant Further Development4. Leading OthersFully Developed for this Role |--------------I--------------- | Requires Significant Further Development5. Developing OthersFully Developed for this Role |--------------I--------------- | Requires Significant Further Development6. Influencing OthersFully Developed for this Role |--------------I--------------- | Requires Significant Further Development7. Team CommitmentFully Developed for this Role |--------------I--------------- | Requires Significant Further Development8. Learning from ExperienceFully Developed for this Role |--------------I--------------- | Requires Significant Further Development                   Staff Member: _________________                             Line Manager: __________________                                Date: _________________________                            Date: _________________________Back.BackOk. Shall we begin now?Shall we start with review of your performance?Let’s start from the first item.What do you think of your performance / competency in this area?Do you think you need significant development in this area?      Can I mark your competency here on the scale?startingasking for opinionsgiving opinionsagreeingLearn to use these phrases and expressions in your interviews and discussions. I think your competency / ability needs to be further developed in this area.  I think you are very strong / weak in this area.  For this item, I’d like to put your competency here to the left on this scale.Yes, I agree with you.Yes, you are right..BackNo, I don’t think so. / No, I cannot agree with you. I’m afraid your view is not objective. The fact is…Do you have any question before we move on?Shall we move on to the next point?disagreeing managing the discussionending Learn to use these phrases and expressions in your interviews and discussions. Ok. We have a very good interview / discussion / communication today.So, shall we write these points down for your action?Shall we sign these Appraisal Forms?.Back(A: Sales Manager   B: Sales Supervisor)A: Ok, so shall we start with review of your performance?B: Sure.A: Well, what do you think of your performance in clarity of purpose? B: I think I’m strong in this area. I know what I should do and need to     do in future’s work.A: I see, do you think you need a significant development in practical      creativity?B: Yeah, I think so. I used to be trapped in some stereotypes.A: Em... and what about the next one－the objective analytic power?B: You know, I’m a logic guy and always can give an objective     decision even in an urgent situation. So I think…[For Reference] (To be continued).BackA: Well…actually, I’m afraid your view is not objective. The fact is that some opportunities have been lost because of your injudiciousness this year. So I think we need to put your competency here to the left scale.B: Yes, you are right.A: Ok, Shall we move on to the next point? In terms of leading others,      can I mark your competence here on the scale?B: Yes, of course.A: The next one is developing others, for this item, do you think you      need significant development in this area? B: Yeah, I’m afraid so. I have made some mistakes in developing others      this year, which caused some problems in our department.[For Reference] (To be continued).BackA: Yes, I remember that. So I’d like to put your competency here to      the right on this scale.B: Yeah, I agree with you. A: How about this item－influencing other?B: I think I’m a positive and enthusiastic person. I always like to     encourage and motivate others.A: Good, the next one is the team commitment; do you think you     need significant development in this area?   B: I’m afraid not. I think I have attached a great attention to team     spirit and have known how to cooperate with others effectively     and efficiently.[For Reference] (To be continued).BackA: I see! Ok, the last one－learning from experience. What do you      think of your performance in it?B: Well, I always spare some time at night to reflect on what I have      done at work and what I should do to improve myself and get      something from the past experience. A: That’s a good habit. Ok, that’s all. I think we have a very good      communication today.B: Yeah, thank you![For Reference] (The end).BackWork in groups. Each member fills in the following Student Appraisal Form and presents it in the group. The group will discuss each member’s self-appraisal form and give evaluation in the form. Finally each group selects a member to present his / her form in front of the class.Making Appraisal of Yourself and Your TeammatesStudent’s Appraisal FormReview period: from _______________ to ________________Name: __________________Position: __________________SeptemberDecemberJack LiuStudent.BackQuestionsSelf-EvaluationGroup Evaluation1. Please list your most significant accomplishments or contributions this term.2. Describe any factors, positive or negative, which, you feel, may have helped or hindered in meeting your goals or objectives.I successfully organized a photograph show.AgreeThe positive factor that always helps me to achieve my goals is my confidence and knowledge in my field of study. However, what hinders in meeting my goal is my incompetence in English language skills.Disagree.BackQuestionsSelf-EvaluationGroup Evaluation3. Have you successfully performed any new tasks or additional duties outside the scope of your regular responsibilities? (e.g. social services, after-class activities, etc.)4. What skills do you have that you feel could be used more effectively?Yes. I have participated as a volunteer for old people’s home visit every weekend, which is an additional dutyoutside the scope of my regular responsibilities. DisagreeI think I have good communication skills. If I worked as a sales person, I could use my skill more effectively. Agree.BackQuestionsSelf-EvaluationGroup Evaluation5. What skills do you think you have learned from school?6. Describe the areas that you feel require improvement.7. List 2-4 of your career goals for the coming year and indicate how you plan to accomplish them.I have learnt computer skills at school and skills for networking and making friends.AgreeMy English speaking skills requires improvement. I find myself fit to work as an IT technician or a sales person. I plan to brush up my computer knowledge and take extra lessons to learn to speak English well.DisagreeAgree.BackPerformance AreasOutstandingVery CompetentSatisfactoryNeeds ImprovementSelfGroupSelfGroupSelfGroupSelfGroupTeamworkInnovation / CreativityInterpersonal SkillsTime Management SkillsStudent Signature:                                             Group Leader Signature:Date:                                                                     Date:8. Please evaluate yourself on the following factors by putting a tick (√) in the box. √√√√√√√√Jack LiuPeter Pan2013-12-302013-12-30.VocabularyMatch the following vocabulary items with their definitions, referring to the Text for clues. Back.VocabularyFill in the blanks with the words given in the box. Change the form where necessary. annual               understanding           entitle           identify         priority              clarify                        ensure           resolve1.  It is important to _________________ the aims and objectives before we start to plan the project.2. The quarrel originated in a _________________.3. The way you define your _________________ is by saying yes to some things and no to others.4. Could you _________________ the first point please? I don’t understand it completely.identifymisunderstanding prioritiesBack clarify .Vocabulary5. Some of the employees have a stronger sense of _______________ than responsibility.6. The map and its data are available free online and will be updated ________________.7. The team _________________ the problem just in time so that it didn’t turn into big trouble.8. In order to _________________ success, we must have a complete     and thorough plan.entitlementannuallyresolvedensureBackannual               understanding           entitle           identify         priority              clarify                        ensure           resolve.Translation1. (主管经理应该把评估面谈中了解到的员工的培训需求输入)  ____     _______________________________________________________     _________________________ the overall training plan for the organization. (training needs, feed into)2. The purpose of the appraisal interview is ______________________      ___________________________________________ (使企业能够监测员工一年一度的培训需要).  (monitor, annually)Complete the following sentences by translating the Chinese parts into English.The line manager should feed the staff’s training needs learnt in the appraisal interview into to enable the organization to monitor the training needs of all staff annuallyBack.Translation3. Managers should ____________________________________ (诚实      ________________________________ 认真地考虑员工在这一领     域培训和发展的需求).  (reflect on)4. On-job training _________________________________________      ______________(在很多公司被视为是员工应享有的权利和福利).       (see as, entitlement)5. A copy of pre-appraisal form _______________________________    ____________________________ (至少要在评估面谈前三天提交).     (prior to)6. What we should learn is ___________________________________    ___________ (探究并解决问题的方法). (explore, resolve) is seen as staff’s entitlement and welfare in many companies should be given at least three days prior to the appraisal interview the way to explore and resolve any problems reflect honestly on their staff’s needs for training or development in this areaBack.TranslationTranslate the following paragraph into Chinese.After the appraisal interview, the following steps should be taken:1. Produce a meeting note or summary.2. Provide two copies of the meeting notes or summary and ask the appraisal interviewee to sign and return one copy if they agree  that it correctly reflects what was discussed and agreed.3. Be ready to discuss concerns that the appraisal interviewee might have about the meeting notes. It could happen that you might have misinterpreted something or recorded it incorrectly.4. Set up a timetable to review progress on objectives.Back评估面谈之后，还需要做好以下工作：1. 做会议记录或者总结。

2. 提供两份会议记录或总结，如果参评人员认为其如实记录了会   议讨论和达成的协议, 则要求他们签名并交回其中的一份3. 随时准备与被评估者讨论其对会议记录上的疑虑有可能会发  生你们对某事有误解，或者是记录不准的情况4. 设立一份时间表，以检查实现目标进展情况 Fill in the blanks with the right form of the participle.ParticiplesGrammarBack1. ________________ (fail) to find the proper job, he decided to give up job-hunting in this city.   2. Tony went downtown to have his watch ________________  (repair).  3. The building ________________ (build) will be a hospital.  4. ________________ (not know) the truth of the event, he couldn’t decide whether to attend it.   repairedbeing builtHaving failedNot knowing.5. ____________________ (defeat) for several times, he finally lost his confidence.   6. ________________ (see) from the hill, the town looks magnificent.   7. ________________ (hear) the news, they all jumped with joy.   8. ________________ (review) his lessons, he went to bed.   9. The guests ________________ (invite) to dinner enjoyed themselves.  10. The patient ________________ (operate) on is Tina’s mother. Having been defeatedSeenHearingHaving reviewedhaving been invitedBackbeing operated. Categorize the above sentences according to different forms of participles.GrammarBack4, 73, 101, 85, 92, 6.BackAn English Evening will be held in the School Hall on Sunday, June 16, at 7:30 p.m.. There will be a range of exciting  programs,  including  songs,  stories,  and  short plays.  All teachers  and students  are warmly welcome. Please come on time.Students’UnionJune 10, 2013Sample 1 Situation: Robert Lee is looking for a job in Hong Kong, and he is interested in the advertisement below.NOTICENotices Applied Writing.BackRoutine Sales MeetingAll sales are kindly invited to be present atConference Room 301 July 12, Friday, 3:00 p.m.  Sales DepartmentJuly 8, 2013Sample 2 Situation: Lucy, a sales representative, has received a Meeting Notice, informing her of attending the routine sales meeting.NOTICE.BackAnswer the following questions about the above samples.1. What is the event in Notice 1?     2. Who is informed of attending the meeting in Notice 2?3. Which notice is more informal?An English Evening. All sales representatives.Notice 2 is more informal..Suppose you are Serena Lee, a secretary in the Global Media Co., Ltd. and you are asked to write a Notice informing customers of the company’s removal to a new place, using her notes below.BackApplied Writing.BackNOTICE_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Notice of RemovalNew Add: Room 2022 Zhongxin Building         No.16 Zhongshan Road, Guangzhou  Reason:  expansion of company business New office open: December 26, 2013New Tel: 020-83326638  Fax: 83326639Sorry for inconvenience.Thanks for support..BackNOTICEDear customers, Please be informed that our Guangzhou Office will move to Room 2022, Zhongxin Building, No.16 Zhongshan Road, Guangzhou, due to the expansion of company business. The new office will be open on December 26, 2013.    We would feel sorry in case of any inconvenience brought to our customers due to this removal. We would also like to take this chance to thank you for your continuous support over the past years and hope that we can keep on working together in the future. New telephone：020-83326638    New fax：020-83326639Global Media Co., Ltd.December 1, 2013.Suppose you are the secretary of the College Office, and are required to write a Notice announcing a lecture in the name of College Office by using the following information. You can review Sample 2 for reference.BackApplied Writing.BackNOTICE_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Event: Lecture Subject: Global Economic DevelopmentParticipants: All teachers                                                  Venue: College Lecture Hall        Time: September 18, Wednesday,           2:00 p.m..BackNOTICELecture on Global Economic Development All teachers are expected to be present atCollege Lecture Hall September 18, Wednesday, 2:00 p.m. College OfficeSeptember 15, 2013.。