coutesy英语培训资料
48页1、Chapter 1. Courtesy EnglishUnit 1: GREETING & FAREWELLSl VOCABULARYwelcome 欢迎 friend 朋友 farewell 告别identify 识别 definitely 肯定 safe 安全的enjoy 喜欢 pleased 高兴 sure 当然trip 旅游 weekend 周末 again 再look forward to 盼望 satisfaction 满意l PHRASES ON THE JOBGood morning Good afternoon Good eveningWelcome back Hi早上好 下午好 晚上好 欢迎回来 嗨Hello How do you do? How are you? Fine, thank you, and you?你好 你好 你好吗? 很好,谢谢,你呢?Fine, thanks, and you?Good-bye Good night Good-bye for now很好,谢谢,你呢? 再见 晚安 再见It was nice to see you again.Hav
2、e a good evening See you later. It was nice seeing you.很高兴又见到你。 晚上愉快。 回头见。 很高兴见到你。Have a good weekendHave a safe trip Have a good dayHope to see you again周末愉快。 一路平安。 祝您愉快。 希望再见到您。Thank you for coming (Thanks for coming) Look forward to seeing you again感谢光临。 盼望再见到您。l LISTEN TO THE CONVERSATIONListen to the guest and then fill the gap in each sentence.The guests name is . The staffs name is .The guest will today.Hell live in next time he comes.l TALKING TO THE GUESTStaff :Good morning. Mr. Smith.
3、How are you today?Guest:Good morning. Jane. Im fine, thanks, and you?Staff:Im fine too. Are you checking-out today?Guest:yes, I think soStaff:Did you enjoy your stay here?Guest:Yes, I did.Staff:I hope our service is to your satisfactionGuest:Sure. Im very pleased with everything here.Staff:Thank you. I wish you a nice trip home and look forward to seeing you again.Guest:Thank you. Ill definitely come to the Sheraton next time Im in Tianjin.PAIR WORKFind a partner and play the roles of the staff
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