hotel_room_service

page 12022/12/6PresentationChapter 13Room servicepage 22022/12/6PresentationRoom Servicepage 32022/12/6PresentationServing Breakfast in the Roompage 42022/12/6Presentationpage 52022/12/6Presentationpage 62022/12/6PresentationDND Signpage 72022/12/6Presentationpage 82022/12/6PresentationPart I DialoguesPart II Vocabulary StudyPart III Listening and SpeakingPart IV Practical WritingPart V Feature Readingpage 92022/12/6PresentationDialogue 1 Doorknob Menu ServiceContext:Mr.White want to have breakfast in his room tomorrow,so he telephones the Reception and talks to the clerk about it.Li Feis answering the phone.Pre-listening questions:1)How do you give the orders by using doorknob menu?2)What is the alternative way to have room service?Staff:Good morning.Reception.May I help you?Guest:Good morning.Its Mr.White in Room 489.Can I have breakfast in my room tomorrow morning?page 102022/12/6PresentationStaff:Certainly,Mr.White.Breakfast can be served in your room from seven 0clock to ten.Our hotel has very good room service.Guest:When shall I order that?Staff:You can use our doorknob menu if youd like.Please check the items you would like to have for breakfast .mark down the time,and hang it outside your door before you go to bed.Guest:Is there any other way to have room service?Staff:Yes,Mr.White.You may have breakfast arranged on the phone.The extension number for room service Is 6.Guest:Thank you for your information.By the way,what shall I do with the plates when we finish eating.page 112022/12/6PresentationStaff:You may just leave them in the room or put them outside your door.Well take care of it.Guest:Thank you very much.Staff:Youre welcome.Have a pleasant stay with us.page 122022/12/6PresentationDialogue 2 Taking Telephone Orders for BreakfastContext:Mr.White calls Room Service for his breakfast tomorrowPre-listening questions:1)What are the orders givens by Mr.White?2)What other information should the clerk get when taking orders?page 132022/12/6PresentationGuest:Hello,Room Service.This is Room 489.Wed like to order breakfast for tomorrow.Staff:Yes,sir.What would you like?Guest:Wed like to start with fruit juice,orange for me and grapefruit for my wife.Fresh juice,please.Not canned or frozen.Staff:Right,sir.One fresh orange and one fresh grapefruit.Guest:Good.And then bacon,egg and tomato for me ,two soft-boiled eggs for my wife.And toast,page 142022/12/6Presentation butter,and marmalades.Do you have different marmalade?Staff:Yes,sir.Well put a selection of preserves on your tray.And is it tea or coffee?Guest:One coffee,with mil and one hot chocolate,unsweetened,please.Staff:Certainly,sir.And when is it for,please?Guest:Oh,about 8:30a.m.Would be fine?Staff:Fine,and could I have your name and room number,please?Guest:Its Mr.and Mrs.White,Room 489.Staff:Thank you,Mr.White.page 152022/12/6PresentationContext:Mr.White calls Room Service.LiFei,the clerk,is taking the order on the phone.Pre-listening questions:1)What are the dishes ordered by Mr.White?2)What is his room number?Dialogue 3 Taking Telephone Orders for Supperpage 162022/12/6PresentationStaff:Room Service.Li Feis speaking.How can I help you?Guest:Yes,my family and I would like to have supper in my rooms.Wed like,lets see,two tomato soups.Staff:Two tomato soups,sir.Guest:And two consommes.Staff:Two consommes.page 172022/12/6PresentationGuest:Then for the children,the grilled sausage and one veal salmon.Staff:One grilled sausage and one veal steak.Guest:And for us,the wild duck with green salad and one smoked Scottish salmon.Staff:Anything to drink,sir?.Guest:No,thank you.Thats all.Staff:.Thank you sir,What room number is it?Guest:489Staff:489.Itll be in about ten minutes.Guest:Thats fine.page 182022/12/6PresentationContext:At 8:00 a.m.the next morning,there is a light tap at Mr.Whites door.Ma Hong,the waitress is serving the breakfast to the room.Pre-listening questions:1)What does the waitress say to the guest when sending food to the room?2)What does the waitress ask the guest to do before leaving the room?Dialogue 4 Serving Breakfast in the Roompage 192022/12/6PresentationStaff:Room Service.May I coming in?Guest:Yes,come in,please.Staff:Thank you,Mr.White.Ive brought you your breakfast ordered.Where shall I put in?Guest:Oh yes,thank you.Could you put them on the desk over there,please?Staff:Shall I pour two cup of coffee straight away,sir and madam?Guest:No,thanks.page 202022/12/6PresentationStaff:Mr.and Mrs.White,if you need anything else,please dial 6 or press the button over there.Were always at your service.Guest:Thank you.Staff:Could you please sign your name here,Mr.White?.Guest:OKStaff:Thank you,Mr.White.Please enjoy your breakfast and have a nice day.page 212022/12/6PresentationVocabulary StudyKnob n.Can v.Prapefruit n.Freeze v.Bacon n.Toast n.Marmalade n.Selection n.Sweeten v.Unsweeten v.门把门把把把装成罐头装成罐头柚子柚子冷藏冷藏,冷冻保藏冷冻保藏咸肉咸肉烤面包片烤面包片橘子酱橘子酱选择选择使甜使甜,变甜变甜去糖去糖page 222022/12/6PresentationPreserve n.Tray n.Consermme n.Grill v.Sausage n.Veal n.Smoke