手机银行用户操作手册 - 常熟农商银行.doc

常熟农商银行常熟农商银行 银行银行用户手册文档编号：DZYHB－SJYH201203文档版本：V1.0撰写日期：2012 年 3 月 银行用户手册1说明说明本文档中所包含的信息属于机密信息，如无常熟农商银行的书面许可，任何人都无权复制或利用® Copyright 2012 by ChangShu Rural Commercial Bank 银行用户手册2文档修改记录文档修改记录版本 提交日期 说明 编写者 审核者V1.0 2012 年 3 月 2012 年 3 月上线版 电子银行部 银行用户手册3目录前言 ......................................................................................................................................................5用户须知 ..............................................................................................................................................61、 首页 .............................................................................................................................................81.1 用户进入 ...............................................................................................................................91.2 今日农商 ...............................................................................................................................91.3 优惠信息 .............................................................................................................................101.4 网点查询 .............................................................................................................................101.5 金融信息 .............................................................................................................................111.6 贷款计算器 .........................................................................................................................121.7 客户服务 .............................................................................................................................121.8 银行业务功能 .............................................................................................................122、欢迎页 .........................................................................................................................................123、账户查询 .....................................................................................................................................133.1 账户余额查询 ....................................................................................................................133.2 当日交易明细查询 ............................................................................................................143.3 历史交易明细查询 ...........................................................................................................153.4 银行交易明细查询 ....................................................................................................164、转账汇款 .....................................................................................................................................164.1 行内转账 ............................................................................................................................164.2 跨行转账 ............................................................................................................................224.3 号码转账 ....................................................................................................................254.4 收款人名册 ........................................................................................................................295、自助缴费 .....................................................................................................................................335.1 缴水费 ................................................................................................................................335.2 缴电费 ...............................................................................................................................355.3 缴电信话费 .......................................................................................................................365.4 联通预付费 .......................................................................................................................375.5 缴费人名册 .......................................................................................................................396、贷记卡 .........................................................................................................................................416.1 账户查询 ............................................................................................................................416.2 账单查询 ...........................................................................................................................416.3 还款管理 ...........................................................................................................................436.4 积分查询 ...........................................................................................................................466.5 查询密码修改 ...................................................................................................................476.6 账单递送方式修改 .............................................。