预订部预定简单语.doc

作者:日期:第一章基本词汇酒店(Hotel )OCT East Theme Hotel Cluster 东部华侨城酒店群The In terlake n Hotel Shen zhe nMahaya na OCT Boutique HotelOasis O*City HotelOtique Aqua HotelParkview O*City HotelOCT East Cargo HostelOCT East Express hostelCharm ing Lake/Ch in ese Restaura ntGothic Bar/Lobby LoungeVista Lago/Italia n Restaura ntIn terlake n Caf /Western Restaura nt景区(attract ion )Tea Stream ValleyKn ight ValleyWind ValleyTea ShowIn terlake n SpaGrand Hua Xing Temple床型Bed120cm - 135cm , Single Bedquee n-size bed room;>=1.8m, 大号的Bed-sizeviewMountain-viiew roomLake- view roomkin g-size bed room;>=2m, 特大号的a twin room queen-a standard roomking-sizea single rooma suite►豪华房 Deluxe Room* 商务房 Business Room►高级套房 Superior Suite»豪华套房 Deluxe Suite►商务套房 Business Suite►总统套房 Presidential Suite预定常用语句Would you give me your n ame/c on tact nu mber/private email please, sir?/May I have your n ame?How do you spell your name , please ? 请问您的名字怎么拼写？How many guests will there be in your party altogether ?你们一起有几个人How many rooms would you want?What kind of room would you like ( prefer)?您希望要什么样的房间？Do you want a sin gle room or a double room ?您是要单人间还是双人间？We don' t have any sin gle room available. Would you mind a double room in stead ? 我们没有单人间了，女口果是个双人间您介意吗？Un fortu nately we are fully booked for that day ?很抱歉，我们那天的房间已经满了What was the date of the reservation ?请问您预订房间的日期？How long do you plan to stay ?您计划住多久？How long will you be staying ? For how many nights ? (For how long ?)您将要住多久？您要住几个晚上？Thank you for waiting ， sir.先生，谢谢您耐心等待。

Sorry to have kept you waiting ， sir. 对不起,先生,让您久等了We have several packages you could choose. First package in cludes 2breakfast and 2 attract ion tickets/ scenic spot tickets, which involves in 2 valley tickets; you can go to the resort for 2 days, no gladness regardless of the number of times. The price of the room is 2338 (RMB) during weekday. Another package only includes 2breakfast, the price of the room is 1988 (RMB) during weekend.For the unguaranteed reservation, we can only hold the room by 6pm. Because it is the peak seas on no w. If you make the guara nteed reservati on, we can hold the room overni ght. Would you like to make a guara nteed reservati on by credit card ?没有信用卡担保预定，我们房间保留到下午六点，因为现在是高峰期。

如果您用信用卡担保预定， 我们将整晚保留您愿意用信用卡来担保预定吗？You've made guara nteed reservati on in … Hotel. From April,16th to 20th for five ni ghts. If you can't arrive at scheduled. Please inform us before 6pm on April, 16th. Thank you for call ing. And we look forward to servi ng you.你已信用担保预定了 ..酒店4月16日到4月20日，五个晚上如果你不能按计划到达，请在 4月16日6点前通知我们我们期待为您服务。