国家开放大学一网一平台电大《管理英语4》形考任务3及4题库答案.docx

国家开放大学一网一平台电大《管理英语4》形考任务3及4题库答案形考任务3一、选择填空题（每题10分，共5题）1.—_____________—I'd like to have this film developed.【正确答案】May I help you?2.—Could I borrow your iPad for a few hours?—_____________【正确答案】Sure,here you are.Enjoy your time.3.How do you get your members to______as a team?【正确答案】pull together4.I like to think______.I am always the one finding new ways to a situation or challenge.【正确答案】outside of the box5.Regular and concrete feedback is important______who is not performing up to her potential.【正确答案】when dealing with a worker6.阅读理解：根据文章内容，判断正误（共50分）。

Tips for Team BuildingWhen you think of team building,do you immediately picture your group off at a resort playing games or hanging from ropes?Traditionally,many organizations approach team building in this way but,then,they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work.I'm not averse to retreats,planning sessions,seminars and team building activities—in fact I lead them—but they have to form part of a much larger teamwork effort.You will not build teamwork by“retreating”as a group for a couple of days each year,instead you need to think of team building as something you do every single day.•Form teams to solve real work issues and to improve real work processes.Provide training in systematic methods so the team expends its energy on the project,not on trying to work out how to work together as a team to approach the problem.•Hold department meetings to review projects and progress,to obtain broad input,and to coordinate shared work processes.If there is friction between team members,examine the work processes they mutually own—the problem is not usually their personalities;instead,it is often the fact that the team members haven't agreed on how they will deliver a product or service,or the steps required to get something done.•Build fun and shared occasions into the organization's agenda—hold pot luck lunches,take the team to a sporting event,sponsor dinners at a local restaurant,go hiking or go to an amusement park.Hold a monthly company meeting,sponsor sports teams and encourage cheering team fans.•Use ice breakers and teamwork exercises at meetings—these help team members get to know each other,share details about each others lives,and have a laugh together.•Celebrate team successes publicly.There are many ways you could do this,for instance by buying everyone the same T-shirt or hat,putting team member names in a draw for company merchandise and gift certificates.The only thing limiting you is your imagination.If you do the types of teamwork building listed above,you'll be amazed at the progress you will make in creating a teamwork culture,a culture that enables individuals to contribute more than they ever thought possible—together.操作提示：正确选T，错误选F。

Team building event is traditionally related to playing games at resort.12.The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building.23.“Retreat”in the first paragraph means withdrawal of troops after a defeat.34.Ice breaking motivates team members compete with each other.45.A good teamwork culture enables individuals make more efforts together.5答：1.T 2.F 3.F 4.F 5.T形考任务4一、选择填空题（每题10分，共5题）1.—You'd better not push yourself too hard.You can ask the team and listen.—__________【正确答案】You are right.2.—Do you mind if I use vouchers to spend in a restaurant?—__________【正确答案】Not at all.Go ahead.3.I think a big part of it is______we know how to have fun on the 【正确答案】that4.Learning new things has always been a great______for me.【正确答案】motivator5.______clearly communicate with and actively listen to employees is essential to improve their performance.【正确答案】Being able to6.二、听力理解：听录音，判断正误（共50分）。

请听录音：unit4tl.mp3操作提示：正确选“T”，错误选“F”Human resources supported the proposal of giving the business intelligence a pay incentive every three months at the beginning.12.Brad from human resources supports Scott's 3.Carlotta is the manager of HRD.34.Men and women in the business intelligence team who have been selected to get the prize will receive the same rewarding things.45.The prize-winner cannot choose the prize that costs more than$500.7.The prize-winner can only have material awards and no day off.5答：1.F 2.T 3.F 4.F 5.T。