服务人员英语礼貌用语30句.doc

  服务人员英语礼貌用语30句1．上午好 Good morning/afternoon/evening.    2．欢迎您光顾我们饭店    Welcome to our Hotel.     3．旅游快乐吗？       Did you have a nice trip?    4．我是接待员/服务员    I am receptionist.  (waiter／waitress)．    5．需要我帮忙吗?    What can l do for yon?    6．请稍等一会儿    Just a moment, please.    7．不久乐为您服务    I am always at your service    8但愿您在这里住得快乐    I hope you will enjoy your stay with us here.    9．对不起，给您添麻烦    I am very sorry to have caused you so much trouble.    10.如果您需要什么协助，请及时告诉我    Just let me know if there is anything. I  can do for you .    11．这边请。

   This way，please．    12. 请走这边 Would you care to step this way，please?    13．不客气    You are welcome／“Not at all／It“s my pleasure．    14.为来宾服务是我们的荣幸    It“s our pleasure to serve our guests    15．您先请请跟我来     After you．Follow me ,please.    16．对不起，我立即就过来    Excuse me，I will be with you in a minute.．    17．能告诉我您的姓名吗? May l have your name?    18．对不起，止您久等了；    Sorry to have kept your waiting.    19．您能填一下这张表吗?    Would you please fill in this form?    20．您如何付账，是钞票还是信用卡?    How are you going to pay，in cash or by credit card?    21．对不起，我能进来吗?    Excuse me，may l come in?    22. 始终往前走。

向左转、向右转    Go straight ahead．Turn left,turn right.    23．您可以坐这部电梯到客房；    You may go to your room by this elevator.．    24．我立即为您查一下    Let me have a cheek for you.    25．请坐    Take a seat．please．    26．我来为您指路    I“ll show you the way·    27．祝您旅途快乐    Have a good trip    28．祝您生意兴隆    I wish you a good business．    29.欢迎您下次再来 You are welcome to stay with us next time． 30．但愿再次为您服务 I am looking forward to serving you once again英语服务用语一览   饭庄 restaurant                                   酒吧 bar                                 糖 sugar                                 小吃部、食堂 cafeteria                                 牛肉 beef                                 食堂 dining room                                 牛排 beef steak                                 午餐会 luncheon party                                 小牛肉 veal                                 咖啡馆 cafe                                 牛肚 fripe                                 茶馆 teahouse                                 羊肉 mutton                                 菜单 menu                                 猪肉 pork                                 回民菜馆 moslem                                 猪排 pork chop                                 面包 bread                                 猪肘子 pork shoulder                                 米饭 rice                                 火腿 ham                                 炒饭 fried rice                                 咸肉 bacon                                 馒头 steamed bun; steamed bread                                 香肠 sausage                                 面条 noodles                                 鸡肉 chicken                                 汉堡包 hamburger                                 烤鸭 roast duck                                 三明治、夹肉面包 sandwich                                 鹅 goose                                 奶酪 cheese                                 海味 seafood                                 蛋糕 cake                                 大虾 prawn                                 奶油蛋糕 cream cake                                 鱼 fish                                 布丁 pudding                                 鲤鱼 carp                                 沙丁鱼 sardine                                 旅馆 hotel, inn                                 蛋 egg                                 接待处 reception                                 炒鸡蛋 scrambled egg                                 问讯处 information                                 什锦小吃 assorted appetizers                                 电梯 lift; elevator                                 沙拉 salad                                 衣帽间 cloak room                                 水果沙拉 fruit salad                                 男盥洗室 men’s room                                 意大利面条 spaghetti                                女盥洗室 women’s room                                 汤 soup                                 一层 first floor                                 清汤 clear soup                                 二层 second floor                                 肉汤 broth                                 十一层 eleventh floor                                 罗宋汤 russian soup                                 洗衣房 laundry 西红柿汤 tomatosoup                                 洗衣袋 laundry bag                                 苹果 apple                                 洗衣液 shampoo                                 梨 pear                                 服务到房间 room service                                 橘子 orange                                 搬运营李工 porter                                 蜜橘 mandarin orange                                 大厅\门厅 lobby   。