酒店前厅发生自杀行动政策与程序资料.doc

酒店前厅发生自杀行动政策与程序　　Procedure 程序　　Management and Security must make every reasonable effort to prevent disturbed persons from attempting suicide. Notify local authorities immediately you are aware that a suicide is threatened.　　管理和安全，必须作出一切合理努力，以防止干扰人试图自杀地方当局立即通知大家都知道，一个自杀威胁　　Security officers or hotel management must go to, and remain at, the scene to assist and calm the person involved until the local authorities arrive and take charge.　　保安人员或酒店管理必须去，并留在现场，赶赴现场协助和平静的人参与，直到地方当局到达和负责　　In dealing with a suicide attempt, management on duty must:　　在处理自杀未遂，管理的责任必须：　　Call an ambulance.　　打叫救护车。

　　Notify the police.　　通知警方　　If appropriate and safe to do so, have a qualified person give first aid.　　如果适当和安全的这样做，有资格的人提供急救　　If the person is not taken to a hospital or removed by the police, two responsible individuals must stay with them until a relative or public agency representative arrives to assume responsibility. If the individual is female, at least one female staff member must be present at all times.　　如果该人没有送到医院或删除由警察， 2名负责人必须在他们之前，亲属或公共机构的代表抵达承担责任如果个人是女性，至少有一名女性工作人员必须在所有时间　　List and pack any personal items, give them to the police or place them in the ambulance with the individual and ask the police to sign the inventory list as a receipt.　　包装清单和任何个人物品，让他们向警察或放在救护车与个人，并要求警方签署清单作为收据。

　　If this person returns to the hotel after being released, do not accept them again as a guest.　　如果此人返回酒店在被释放后，不接受他们再次作为一个客户　　Contact the Regional General Manager, RVPO and COO and AP Risk Management.　　联系的地区总经理， RVPO和首席运营官和AP风险管理　　In the event of suicide发生自杀。