酒店前台收银常用服务英语.docx

酒店前台收银常用服务英语第四篇：收银员常用英语 收银员常用英语 收 银 员 常 用 词 汇 1、Credit Card 用信用卡 2、in cash 用现金 3、exit 安全出口 4、enter 入口 5、Service Center 服务中心 6、Promotion 特价，促销价 7、Information 问询处 8、Current price 现价 9、Original price 原价 10、any dramges or losses must be paid for 损坏需赔 11、offering 请求 12、ansewer 回答 收 银 员 常 用 英 语 问候 1、Good morning (afternoon,evening),sir(madam) ! 先生(女士)，早晨（下午，晚上）好 2、You are welcome. 欢迎光临 3、Welcome to come here again ! 欢迎你再来！ 4、Have a good day . 祝你愉快。

5、Come back and see us. 欢迎您有空再来 6、Thank you sir,please come back ,I hope you enjoy your stay. 谢谢您，请再度光临，希望您对我们的服务满意 工作 7、Will this be charge or cash? 刷卡还是付现金？ 8、It has a little dear. 这个比较贵 9、This trousers are very cheap. 这条裤子很便宜 10、You should pay me fifty-five Yuan. 需要付我55元 11、Please keep your turn. 请大家排好队 12、Do you have 3 Jiao small change. 您有3角零钱吗？ 13、I am a cashier. 我是收银员 14、How much,please? 请问多少钱？ 15、Excuse me,do you have any small change? 请问您有零钱吗？ 16、You should pay me two yuan more. 请再付两元钱。

17、Is this the sales price? 这是减价后的价格吗？ 18、Let’s see what it’ll all cost? 看看总共要多少钱？ 19、We don’t give discounts. 我们不打折 20、Could you check it again? 可不可以麻烦再确认一次帐单？ 21、We like to pay separately. 我们想分开算帐 22、Let’s go dutch. 各付各的 23、Keep away from children. 谨防儿童使用 感谢与应答 24、Thanks. 谢谢 25、Thanks a lot. 非常感谢 26、Thank you. 谢谢你 27、Thank you very much. 真的非常感谢你 28、That’s very kind of you. 你真好 29、Thanks! But I’m almost finished. 谢谢，我就要做完了 30、It’s most thoughtful of you. 你想得真周到。

31、I’m really very grateful to you. 我非常感激你 32、I’m much obliged to you. 我真的非常感激你 33、Thank you anyway/all the same. 不管怎么说都得谢谢你 34、Not at all. 别客气 35、That’s all right. 这没什么 36、Don’t mention it. 别客气 37、Never mind. 没关系 38、You’re welcome. 不客气 39、It was the least I could do. 这是我应该做的 40、I’m so glad you like it. 你喜欢它我很高兴 意见与争论 41、What do you feel? 你觉得怎么样？ 42、What’s your opinion? 你有什么看法？ 43、Do you agree with me? 你同意吗？ 44、Don’t you agree/think so? 你觉得是吗？ 45、OK with you? 你同意吗？ 46、I absolutely agree. 我绝对同意。

47、I couldn’t agree more. 我非常同意 48、I don’t agree with you. 我不同意你的说法 第五篇：酒店收银员常用英语 酒店收银员常用英语 1、（How）would you like to deposit in cash or by credit card？ 您是交现金押金还是押信用卡？ 2、Would you please deposit 600RMB in advance? 请预交600元押金好吗？ 3、Sir, we can accept Visa Card and Master Card… 先生，我们可受理维萨卡和万事达卡 4、Would you please sign here?...Thank you !Wish you a goog stay with us! 请在这里签名好吗？…谢谢，祝您入住愉快！ 5、I’m sorry,I’m afraid we can’t change USD into RMB. 对不起，恐怕我们不能将美元换成人民币 6、Here is your bill,it totals 100 RMB. 这是您的账单，一共是100元。

7、Your room rate is 368RMB,we offered you 20% discount,It’s 296RMB per-night.And it comes to 592RMB for two nights. 您的房价是368元，给您打八折是296一晚，两天是592元 8、Your bill stands at 688R,plus two nights’ room rate is 592,minbar is 18,long distant call is 58,and room others is 20. 您的账单是688元，包括两晚房费592，小酒吧18，长途58，还有客房杂项20 9、How would you like to pay your bill?(in cash or by credit card) 请问您用什么方式付账？（现付还是卡付） 10、Excuse me,sir.The cup in your room was broke.According to our hotel’s regulation,I’m afraid we have to charge 10 to your account. 对不起，先生。

您房间的杯子打破了，按酒店规定，我们不得不将10元损失记入您的帐项 11、Wait a minute,please.The room attendant is checking your room. 请您稍等，服务员正在查房 12、Just a moment,please.I’ll be with you as soon as possible. 稍后，我将尽快为您办 13、Could you please repeat a little more slowing? 您能慢一点再说一次吗？ 14、Hold th line,please.I’ll connect with the assistant manager,just a moment. 别挂，请稍后，我将与大副联系 15、Do you need invoice/(your bill)? 您需要发票/（账单）吗？ 16、I’m sorry to keep you waiting.Have a nice trip. 对不起，让您久等了祝您旅途愉快！ 17、For sauna only ,48RMB,once,include wet/dry steaming and cold/hot surfing.For massage,we charge by every 45 minutes. 净桑拿每次48，包括干/湿蒸，冷热冲浪。

按摩按每45分钟一个钟 18、If you want massage service,it costs 88RMB in standard room,and 228RMB in VIProom for the first 45 minutes. 按摩的话，头钟普房88元，贵宾房228元 19、I connected with the laundry center,Just a moment,please,they will go here and take away you clothing. 我已联系了洗衣中心，请您稍等，他们会过来取走您的衣服 20、Thank you ! You are welcome! 谢谢！--不用谢！ 21、Welcome to our restaurant for dinner. 欢迎来本餐馆用餐 22、Have a good time. 祝您愉快 23、Have a nice trip. 祝您旅途愉快 24、We’ll expect you to come again. 欢迎您下次再来 25、I’m sorry to have kept you waiting for so long. 对不起，让您久等了。

26、Thank you for your pointing,We’ll try my best to improve. 多谢您的指点，我们将尽最大的努力改进 27、I’m sorry ,nobody answered the phone. 对不起，没人接 28、Hold the line,I’ll put you through. 别挂线，我马上为您转线 29、Just a moment,I’ll call our collegue/assistant manger/to take care of it right away. 稍等一下，我马上叫我的同事/主管/大堂副理来处理 30、Hotel policy requires one night room charge as deposit. 酒店制度要求多收一晚房费作为押金。