ISOTS16949质量管理体系中英文对照版.doc

ISO/TS16949：2009标准ISO/TS16949：2009技术规范TECHNICAL SPECIFICATION质量管理体系— 汽车生产件及相关服务件组织应用 ISO9001:2008的特殊要求Quality management systems —Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations目录Contents 前言Foreword………………………………………………………………………………7 有关认证的说明Remarks for certification…………………………………………………9 引言Introduction……………………………………………………………………………10 0.1总则General……………………………………………………………………………10 0.2过程方法Process approach………………………………………………………………11 0.3与ISO 9004的关系Relationship with ISO 9004………………………………………13 0.4与其他管理体系的相容性Compatibility with other management systems……………14 0.5本技术规范的目的Goal of this Technical Specification………………………………15 1范围Scope…………………………………………………………………………………16 1.1总则General……………………………………………………………………………16 1.2应用Application…………………………………………………………………………17 2引用标准Normative reference……………………………………………………………17 3术语和定义Terms and definitions…………………………………………………………18 3.1汽车行业术语和定义Terms and definitions for the automotive industry………………18 4质量管理体系Quality management system………………………………………………20 4.1总要求General requirements …………………………………………………………20 4.1.1总要求—补充General requirements—Supplemental…………………………………21 4.2文件要求Documentation requirements…………………………………………………21 4.2.1 总则General…………………………………………………………………………21 4.2.2 质量手册Quality manual……………………………………………………………22 4.2.3文件控制Control of documents………………………………………………………22 4.2.3.1工程规范Engineering specifications………………………………………………23 4.2.4记录控制Control of records…………………………………………………………23 4.2.4.1记录保存Records retention……………………………………………………… 24 5管理职责Management responsibility……………………………………………………24 5.1管理承诺Management commitment……………………………………………………24 5.1.1过程效率Process efficiency…………………………………………………………24 5.2以顾客为关注焦点Customer focus……………………………………………………24 5.3质量方针Quality policy ………………………………………………………………25 5.4策划Planning……………………………………………………………………………25 5.4.1质量目标Quality objectives…………………………………………………………25 5.4.1.1质量目标—补充Quality objectives—Supplemental………………………………25 5.4.2质量管理体系的策划Quality management system planning…………………………26 5.5职责、权限与沟通Responsibility, authority and communication………………………26 5.5.1职责和权限Responsibility and authority……………………………………………26 5.5.1.1质量职责Responsibility for quality…………………………………………………26 5.5.2管理者代表Management representative………………………………………………27 5.5.2.1顾客代表Customer representative…………………………………………………27 5.5.3内部沟通Internal communication……………………………………………………27 5.6管理评审Management review…………………………………………………………27 5.6.1总则General……………………………………………………………………………27 5.6.1.1质量管理体系绩效Quality management system performance……………………28 5.6.2评审输入Review input………………………………………………………………28 5.6.2.1评审输入—补充Review input—Supplemental……………………………………28 5.6.3评审输出Review output………………………………………………………………29 6资源管理Resource management…………………………………………………………29 6.1资源提供Provision of resources…………………………………………………………29 6.2人力资源Human resources………………………………………………………………29 6.2.1总则General……………………………………………………………………………30 6.2.2能力、培训和意识Competence, training and awareness……………………………30 6.2.2.1产品设计技能Product design skills…………………………………………………30 6.2.2.2培训Training…………………………………………………………………………31 6.2.2.3岗位培训……………………………………………………………………………31 6.2.2.4员工的激励Employee motivation and empowerment………………………………31 6.3基础设施Infrastructure…………………………………………………………………31 6.3.1工厂、设施和设备策划Plant, facility and equipment planning………………………32 6.3.2应急计划Contingency plans…………………………………………………………32 6.4工作环境Work environment……………………………………………………………32 6.4.1为达成产品要求符合性的人员安全Personnel safety to achieve conformity product requirements…………………………………………………………………………………32 6.4.2生产现场的清洁Cleanliness of premises……………………………………………32 7产品实现Product realization………………………………………………………………33 7.1产品实现的策划Planning of product realization………………………………………33 7.1.1产品实现的策划—补充Planning of product realization—Supplemental……………34 7.1.2接收准则Acceptance criteria…………………………………………………………34 7.1.3保密性Confidentiality…………………………………………………………………34 7.1.4更改控制Change control………………………………………………………………34 7.2与顾客有关的过程Customer-related processes…………………………………………34 7.2.1与产品有关的要求的确Determination of requirements related to the product………35 7.2.1.1顾客指定的特殊特性Customer-designated special characteristics…………………35 7.2.2与产品有关的要求的评审Review of requirements related to the product…………35 7.2.2.1与产品有关的要求的评审—补充Review of requirements related to the produc— Supplemental…………………………………………………………………………………36 7.2.2.2组织制造可行性Organization manufacturing feasibility…………………………36 7.2.3顾客沟通Customer communication…………………………………………………36 7.2.3.1顾客沟通—补充Customer communication—Supplemental………………………37 7.3设计和开发Design and development……………………………………………………37 7.3.1设计和开发策划Design and development planning…………………………………37 7.3.1.1多方论证方法Multidisciplinary approach…………………………………………37 7.3.2设计和开发输入Design and development inputs……………………………………38 7.3.2.1产品设计输入Product design input…………………………………………………38 7.3.2.2制造过程设计输入Manufacturing process design input……………………………39 7.3.2.3特殊特性Special characteristics…………………………………。