培训需求分析工具.pdf

Organizacija, letnik 39Predlogi za prakso{tevilka 4, april 2006278Horov~ák Pavel1, Lavrin Anton2, Orosz Marián31,2Department of Applied Informatics and Process Control, Technical University of Košice, Slovak Republic;Pavel.Horovcak@tuke.sk, Anton.Lavrin@tuke.sk 3Office of European Projects, Bo`eny Nemcovej 3, 040 01 Košice, Slovak Republic; Marian.Orosz@tuke.skThe contribution is focused on four steps of training needs analysis - general template creation, construct file creation, elec- tronic questionnaire creation and evaluation of questionnaire results.It explains and specifies terms general template and con- struct file and their assignment in questionnaire design. Further it describes development, design and implementation of soft- ware support named ”Query” for interactive creation of electronic questionnaires and their evaluation within the scope of some Leonardo da Vinci projects solution (in three phases).The software tool is based on utilization of PHP scripts, cascading style sheets and database system MySQL.Key words: template, questionnaire, questions types, evaluation, internet, PHP scriptOrodje za analizo potreb po u~enjuPrispevek je osredoto~en na štiri stopnje analize potreb u~enja: izgradnja splošne predloge, izdelava datoteke, izdelava elek- tronskega vprašalnika in ovrednotenje rezultatov vprašalnika. V prispevku je razlo`ena in specificirana splošna predloga ter datoteka in njun namen v na~rtu vprašalnika. Nadalje je opisan razvoj, na~rt in vgradnja podporne programske opreme “Query“ za interaktivno izdelavo elektronskih vprašalnikov in njihovo ovrednotenje z ozirom na nekaj Leonardo da Vinci pro- jektnih rešitev (v treh fazah). Orodje programske opreme temelji na uporabi PHP skriptov, stopni~astih zaslonskih listov in po- datkovnega sistema MySQL.Klju~ne besede: predloga, vprašalnik, vrste vprašanj, ovrednotenje, splet, PHP skriptTraining Needs Analysis Tool 1IntroductionTraining needs analysis, if done properly, provides the ba- sis on which all other training activities can be considered. It is a process, which requires careful thought and analy- sis,which needs to be carried out with sensitivity.An indi- vidual’s learning is important to him or her, and the suc- cess of the organization. The purpose of training needs analysis is to identify the skills gaps requirements and training needs of an indi- vidual or group of clients.The results of a needs analysis determine the scope and depth of required education. The main instrument of needs analysis is a question- naire. Questionnaire design and evaluation has many theoretical and practical aspects. Many of them were dis- cussed in frame of the first international meeting devoted to the methods used for questionnaire development, eva- luation,and testing (QDET,2002).The benefits of iterati- ve questionnaire-evaluation research documents Esposito (2002). Independent and dependent interviewing compa- res and valuates Hoogendoom (2002), which for intervie- wing implementation has used the Blaise system – (Weer-man, 2001; also VIROS, 1999) in combination with Cent- ERdata’s C2B software. Decisionarium (www.decisionarium.hut.fi) is the public site for interactive multicriteria decision support with tools for individual decision making as well as for group collaboration and negotiation.It is based on utiliza- tion of Java technology and designed by Hämäläinen (2005). Our solution of training need analysis consists of fol- lowing steps – general template creation, construct file creation (based on general template),electronic question- naire creation (based on construct file, by means of inte- ractive development tool “Query”) and valuation of que- stionnaire results.2Templates as groundwork for questionnaire creation The general template was developed to determine pro- gress development and training needs. For generalizationof progress of work with needs analysis was the general template developed.The general template has the form of regular text document. The template consists of five sec- tions and it is illustrated in [11]. The first section deals with customer identification, the second one is identifica- tion of business area(s) for organizational education and training.The third section focuses on education and trai- ning which could be offered by the partnership, the forth section aims to determine ICT skills.Section five concerns finance,contract conditions and contacts.The flexibility of the template created in this form is the ability to analyze a broad range of business customers. The Template can be used in several ways. The first way is to use the whole template with all five sections.The second way is to divide the template in two parts, which are processed separately.The first part consists of sections one and two.The second part of the template is created on the basis of obtained results and recognition of customer’s needs as identified by sections one and two. This section aids the training organization to determine areas 。