品质管理失效模式分析图标模式PPT86页.ppt

精品资料网Job ImprovementJoint Quality Resource(JQR)JQRT 各階層職責1.JQP*1 Joint Quality Plant (廠長):支持及推動所有JQR活動.2.JQM*1 Joint Quality Manager: 一般由品保經理擔任,負責整個制度規劃,督導,評 核等工作.3.JQE*2 Joint Quality Engineer: 為品質資訊窗口,提供品質報告,改善報告,收集旭基 品質資料,品質改善的內部確認,執行內部品質系統 稽核, 並追蹤改善進度.4.JQT Joint Quality Taskforce: 品質專案小組 (1).由工程,品管,制造,采購,倉庫組成; (2).分析問題存在根源; (3).改進,監督相關部門或人員; (4). 計劃,實施及評估持續不斷改進,以達品質目標;5.Joint Quality Inspector (1).需經旭基IQC訓練合格后給予上崗証; (2).名單不能隨意更換,協力廠商及旭基將列為管制.Quarterly Business Review(QBR )TemplateNeatness ControlWarehouse ManagementQuality PaysMobilization‘Design to quality’as core process‘Zero defect’Production ascore processStrategy and organization Quality Pays 1 Top management involvement 2 Quality objectives 3 QA as consultant 4 Flat hierarchies 5 Preventive focus 6 Self-checking by workers 7 Projects with suppliers 8 Preventive QA tools 9 Controlled R&D volume10 Involvement with customer11 Decision-making authority12 Problem-solving by shop floor workers13 Operationalized objectives14 Self-managing teams15 Worker satisfactionLevers of quality management Level I Level II Level III Level IVWeaknesses AverageStrengths Key leversConstantly improvingManagement of key leversQuality PaysFour levers of qualityQualityassurance Production,qualityassurance (QA)Production,quality assurance,R&D, purchasingAll functions,customers,suppliersParticipating functionsInsufficient / wronguse of QA tools SPC, audits,quality circles,Poka-Yoke,some use ofFMEAProcess-FMEA,product-FMEA,design ofexperiments,design review,failure treeanalysisQFD, designreview withCustomer / supplier,customer surveys,employee surveysMethods (added from Level II onwards)● Quality through inspection● Little quality consciousness and know-how● Improvement in production process● Start of worker involvement● Process capability and manufacturability in development● Supplier integration● End customer orientation and superior products ● Cultural realignmentCharacteristicsLevel I‘Inspection’Level II‘Qualityassurance’Level III‘Prevention’Level IV‘Perfection’Top performance in quality managementQuality PaysMoving from level I ‘inspection’ to level II ‘quality assurance’Strategy and organizationInspectionI● Quality objectives for production units● Focus increase in process capabilityCore processes● Capturing and analysing production-related quality data● Introduction of SPC for all important processes● Shift of quality inspection to operative levelMobilization● Increase in quality consciousness● Training in quality topicsQuality assuranceIIPreventionIIIPerfectionIVQuality PaysMoving from level II ‘quality assurance’ to level III ‘prevention’Strategy and organizationInspectionI● Quality objectives for R&D● Quality objectives for purchasingCore processes● Use of preventive QA tools● Delegation of quality tasks to functional area, central QA department as consultant● Supplier integration● Simultaneous engineering interfunctional teams Mobilization● job rotation (between R&D and production, within production)● Expansion of quality circles / suggestion schemeQuality assuranceIIPreventionIIIPerfectionIVQuality PaysMoving from level III ‘prevention’ to level IV ‘prevention’Strategy and organizationInspectionI● ‘Perfection objectives’-e.g.,’Zero defects’● ‘Design to quality’ objectives: ‘superior product / service’● Quality objectives for all functional areas and levelsCore processes● Aiming for maximum share in R&D volume● Integration of suppliers and customers in own development process● Cross-functional teamwork during the development process● Marking department to ‘observe’ the end customer Mobilization● Decision-marking and problem-solving authority for workers● Interdisciplinary training for engineeringQuality assuranceIIPreventionPerfectionIVIIIQuality PaysIntensive use of QA tools in the development processQuality function deploymentProduct FMEAProcess FMEAFailure tree analysis (FTA)Design of experimentsDesign reviewSPCQuality circlesProduct auditSystem audit10010045879083958571285027623390968955625High quality companies% of companiesTop Quality toolsDevelopmentprocessProductionprocessMain areaOf applicationLow quality companies质量系统推荐质量系统推荐v太友科技质量控制系统产品系列太友科技质量控制系统产品系列 数据采集数据采集数据分析数据分析控制控制/反馈反馈集成集成/分析分析MiniData-RTMiniDataMini-SPCTYSPC企业版企业版自动监控自动监控简单易学简单易学,实用实用帮助快速实施帮助快速实施SPC,代代替替EXCEL的理想工的理想工具具功能功能:生产生产,品质品质,来料来料,投诉投诉,图表图表,查询查询,数据数据导出导出…,全面控制全面控制免费下载地址：免费下载地址： http://v设备设备/仪器实时监控分析程序（仪器实时监控分析程序（MiniData – RT 实时监控程序）实时监控程序） 本方案适合测量设备/仪器，连接单台电脑，只要系统中已存在* .txt格式的数据文件，只需要几分钟就能马上实现数据的即时监控和分析。

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