供应商管理规范.doc

SUPPLIER QUALITY STANDARD COR.40.PR.SQ.120/REV1.0SUPPLIER QUALITY STANDARD供应商品质标准A SUPPLIER QUALITY MANAGEMENT TOOL FROMGLOBAL SUPPLIER QUALITY ENGINEERING一种供应商品质管理方式 OTPV COMPUTER CORPORATIONCOR.40.PR.SQ.1201999TABLE OF CONTENTS1.0 QUALITY SYSTEM REQUIREMENTS品质系统要求 41.1 Quality Program品质纲要 41.2 Management Responsibility管理职责 41.3 Organization组织 41.4 Quality Policies, Procedures, and Work Instructions品质方针、流程、作业指导书 41.5 Quality Management Plan品质管理计划 51.6 Internal Audit Program内部稽核计划 51.7 OTPV AuditsOTPV稽核 61.8 Training培训 62.0 CONTRACT REVIEW合同评审 63.0 DESIGN CONTROL设计变更 73.1 Design Development and Planning设计规划 73.2 Design Input设计输入 73.3 Design Output设计输出 73.4 Design Review设计评审 73.5 Design Verification设计验证 83.6 Design Validation设计确认 83.7 Design Changes设计变更 84.0 DOCUMENT CONTROL文件控制 84.1 Red Line Drawings/Procedural Documentation“红线描述”文件 85.0 SUPPLIER QUALITY CONTROL供应商供货品质控制 95.1 Defined Quality and Technical Requirements确定品质、技术要求 95.2 Sub-tier Supplier Approvals分工方承认 95.3 Sub-tier Supplier Audits分工方稽核 95.4 First Article Inspections首样检验 105.5 Records记录 106.0 PRODUCT IDENTIFICATION AND LOT TRACEABILITY产品标示与批量的可追溯性 107.0 PROCESS CONTROL制程控制 107.1 Process Qualification制程条件 117.2 Quality Metrics品质方针 117.3 Continuous Improvement Program持续改善计划 128.0 INSPECTION AND TESTING检验与检测 128.1 Source/Incoming Inspection and Tests供货/进料检验与测试 128.2 In-Process Inspection and Testing制程检验与测试 138.3 Final Inspection and Testing最终检验与测试 138.4 Shipping Inspection (OBA Testing/Inspection)出货检验（开箱检验/测试） 138.5 Reliability Testing可靠性测试 138.6 Inspection and Testing Records检验与测试记录 149.0 CALIBRATION校验 149.1 Calibration Procedures校验流程 149.2 Recall List召回名录 149.3 Calibration Records校验记录 149.4 Out of Tolerance (Calibration) Notices校验通知单 1410.0 INSPECTION AND TEST STATUS检验与测试状态 1511.0 CONTROL OF NONCONFORMING PRODUCT不合格品控制 1511.1 Review and Disposition of Nonconforming Products不合格品评审与处理 1511.2 Corrective Action Process改善流程 1612.0 HANDLING, STORAGE, PACKAGING, AND DELIVERY处理、存储、包装与运输 1612.1 Handling处理 1612.2 Storage存储 1712.3 Packaging包装 1712.4 Delivery运输 1713.0 QUALITY RECORDS品质记录 1714.0 DELIVERABLES运输 1714.1 Quality Management Plan品质改善计划 1714.2 Sub-tier Supplier Management Plans分工方品质改善计划 1814.3 Internal Audit Program Plan内部稽核计划 1815.0 DEFINITIONS定义 18SUPPLIER QUALITY STANDARD供应商品质标准OTPV Suppliers shall comply with the quality program requirements set forth in this document. In the event of OTPV的供应商要要按照本文的品质要求去执行conflict between the requirements contained herein and the RFQ/Contract, the RFQ/Contract shall take 本规定与RFQ/Contract相冲突的地方，依RFQ/Contractprecedent. Any exceptions to these requirements must be approved by OTPV Global Supplier Quality Engineering (GSQE). 对本规定的任何异义都须经GSQE审核同意后才可执行1.0 QUALITY SYSTEM REQUIREMENTS品质系统要求1.1 QUALITY PROGRAM 品质纲要The Supplier is required to implement and maintain a quality program that shall assure design and manufacture of products is consistent with the requirements of ISO 9001 and 9002. The Supplier shall assure that ISO 9001 requirements are implemented during the design phase and that ISO 9002 requirements are implemented for the manufacturing of product. The Supplier shall notify OTPV GSQE of any changes in its quality program prior to implementation.要求供应商制定、执行品质计划，以保证产品的设计及生产符合ISO9000的相关要求，供应商要确保产品的设计符合ISO9001的要求/产品的生产符合ISO9002 的相关要求，供应商品质计划的任何变更都要事先征得OTPVGSQE的同意1.2 MANAGEMENT RESPONSIBILITY 管理职责The Supplier’s executive management will develop a company-wide quality policy. This policy will be deployed and understood by all employees. A management review system will be implemented. The Quality policy and system will be reviewed at prescribed intervals to assess the continuing suitability and effectiveness of the quality system. This review will include the quality policy, internal audit results, product complaints/returns, process/product quality reports, and others as they apply. Executive management will appoint a management representative with the responsibility/authority to monitor compliance to the system, and to ensure corrective/preventive measures are implemented.供应商的行政管理层要制定公司整体的品质政策，该政策要让全体员工理解/贯彻执行，要建立管理审核系统，要定期召开品质政策和系统的评审会，以保证品质系统的匹配性和有效性。

评审内容包括：品质政策、内部稽核、产品抱怨/回复、产品/制程品质报告等等管理层要任命一名管理代表负责监控系统的运行状况以保证改善/预防改善措施的导入/实施1.3 ORGANIZATION 组织The Supplier will have an organization that supports, implements and maintains the quality system at all levels.供应商要建立相关的组织机构支持、维护系统的有效运行1.4 QUALITY POLICIES, PROCEDURES, AND WORK INSTRUCTIONS品质政策/程序/作业指导书The Supplier shall establish and maintain a documented quality program as a means of ensuring that product and/or services comply with the requirements set forth in this standard. All work affecting the quality of products and/or services shall be documented in clear and concise policies, procedures, and work instructions. The Supplier shall ensure that these documents are 。