优质护理服务-让护士回归病房-中英结合ppt.ppt

Quality care demonstration project 优质护理服务示范工程,Let the nurse regression ward 让护士回归病房,Quality care VS Functional nursing services 优质护理服务VS功能制护理服务,The shanghai Health Burean （上海市卫生局） Basic nursing services （基础护理服务） Professional technical services（专业技术服务） Communication（沟通交流） close to patients （贴近患者） close to clinical（贴近临床） close to the community（贴近社区） Let the nurse back ward（让护士回归病房）,Quality care VS Functional nursing services 优质护理服务VS功能制护理服务,那么究竟什么是优质护理服务 So what is the “quality of nursing service” 这和以往的护士提供的功能制服务有什么区别？ whats the difference to previous nurses provide functional service?,Functional nursing 功能制护理,Did not take the patient as the center 没有以病人为中心 Perform Doctor‘s orders passive被动执行医嘱 Attend to each one ‘s own duties各司其职， Injections打针、medicine发药、 temperature量体温、 write documents写文书 assembly line流水线 Little time to stay the near-patient 很少有时间在病人身边停留 Are lack of the emotional communication 缺少情感交流,Quality care 优质护理,patient-centered 以病人为中心 Initiative 主动 Executive orders only part of nursing work 执行医嘱只是护理工作的一部分 previous nurses and patients are rarely take the initiative to chat 以前护士很少主动和病人聊天 Build up the nurse and patients communication bridge 现在架起护患沟通的桥梁,Mobile nursing station流动护士台,An investigation shows that一项调查显示 Up and down 来回 medical equipment医疗器械 alcohol cotton酒精棉 thermometer体温表 needed can be taken at any time需要时可以随时取用 reducing the number to wards and nursing station 减少往返病房和护士台的次数,The cooperate of other department 医院其他部门的配合,Reduce the nurse s non- care working 减少护士的非护理工作 Logistic department 后勤部门 Online application 网上申领 Provide wand delivery service 送货上门服务 More time and energy to patients 更多的时间和精力留给患者,The change of Our hospital for "high quality nursing" 我院为“优质护理”做的改变,Change the traditional scheduling model改变传统排班模式 reduce the frequency of shift relief 减少交接班频率 Contact with relatively fixed nurses接触到相对固定的护士,减少交接班频度 接触到相对固定的护士,早/日班 中班 夜班,早班 中/夜班,Change the group Responsibility system 改变小组包干制 implemented a flat Responsibility system 实行扁平化包干制 Everyone available to patients 人人包干病人,,The change of Our hospital for "high quality nursing" 我院为“优质护理”做的改变,less accompany nursing少陪护 no accompany nursing无陪护 look after without care陪而不护,summary总结,,,thank you,孙艳,。