职场英语口语训练：打电话这件小事.docx

职场英语口语训练：打这件小事1.打必备第一句：自我介绍 经典表达： Hello, this is XXX from human resource. May I speak to XXX? 你好，我是人力资源部的XXX请问XXX在吗？ 举一反三： Good morning. This is XXX with ABC Company/Department, calling from Beijing/Shanghai. Can I speak to XXX? Hello. It’s XXX from ABC Company. Is XXX here? 2.打必备其次句：说明来电缘由 经典表达： I’m calling in regards to the order XXX made 3 days ago. 我打来是为了问一下关于XXX三天前下的订单的状况 举一反三： I’m calling to the annual report. I’m calling about the contract. 3.打必备第三句：Ta什么时候回来？ 经典表达： When can I expect him back? 他也许什么时候会回来？ 举一反三： When will he be back? When would be a good time to reach him? When will she be available to take my call? 4.打必备第四句：我能留个口信吗？ 经典表达： May I leave a message for him? 我能给他留个口信吗？ 举一反三： Could you please connect me to his voice mail? I think I’ll leave a message. 5.打必备第五句：请Ta给我回电好吗？ 经典表达： Please tell him/her that XXX called and have him/her return my call. 请告知他/她XXX打过，让他/她给我回电。

举一反三： Please let XXX know I called and have him/her call me back ASAP. Could you tell XXX to ring me back? 6.打必备第六句：我再打过来吧 经典表达： I’ll call again later. 我再打过来吧 举一反三： I’ll ring back later. 。