马士基物流操作流程演示.ppt

VendorMaersk Logistics at originCarrierCustomsCustomsMaersk Logistics at destinationClientGoodsDocumentsGoodsDocumentsGoodsDocumentsGoodsDocumentsGoodsDocumentsGoodsDocumentsSub-contratorMain StepsCommunication & IT-supportActivitiesPurchase orderVendor ManagementVendor BookingCargo RecievingCargo to CarrierDocument ManagementInbound PlanningCargo ReleaselVendor check (also triangle trade)lReceive booking from Vendor (Shipping order)lMatching booking with purchase order (P/O)lPreadvice to ClientlBooking confirmation to vendorlCargo checking -discrepancy-conditionlDock receipt to vendorlInformation about cargo to carrierlDeliver cargo to carrier lCollect Bill of lading from carrierlDocument checking and sortinglDocument dispatch to Maersk DestinationlIssuing Forwarders Cargo Receipt or House bill of lading to VendorlInbound cargo reports to client- vessel manifest report- container arrival lists- incoming cargo receiptlCarrier coordination,lPreparation for custom clearancelobtain delivery instructions from client (or third party)lImport Custom clearancelRelease request to CarrierlDelivery order to truckerl(Delivery to client)lMODS/Log*ITlM*POWERlEDI/E-mail/FaxlMODS/Log*ITlM*POWERlFax/E-mail/PhonelMODS/Log*ITlM*POWERlFax/E-mail/ PhonelM*POWER shipperlMODS/Log*ITlM*POWERlMODSlM*POWERlFax/EDI/ E-maillBank swiftlInvoicing SystemlMODSlM*POWERlM*POWER shipperlEDI/E-mail/FaxlMiPSlM*POWERlLog*IT/Track*ITlInterface to customslE-mail/Phone/ EDI/ FaxlLog*IT/Track*ITlEDI/E-mail/Fax/PhonelMiPSlInterface to customslM*POWERlOrder receiving- manual- automatically (PO-upload)Cargo PlanningExport custom clearanceWarehouse activitesWarehouse activitiesDistributionlContainer load planninglCarrier bookinglContainer stuffing instructionslMODS/Log*ITlM*POWERlFax/E-maillPrepare export customs (only if cartons)lExport Customs clearancelInterface to Customs IT-systemlMODS/Log*ITlM*POWERlContainer pick-uplContainer stuffinglWHS-activities- Barcoding- Garment on hangers- Slipsheeting-ShrinkwrappinglDeliver consolidated containerlMODS/Log*ITlM*POWERlUnstuffing container and cargo checkinglWHS activities- Scanning- Pick-and-pack- Blow-upl(Delivery to client)lE-maillFaxlMiPSlM*POWERlPhonelBooking distributorl(Delivery to client)lLog*IT/Track*ITlEDI/E-mail/Fax/ PhonelMiPSlM*POWERSupply Chain ManagementClaimslReceive claimlAcknowledgementlSurveyorlClaim resolutionlMODSlfax/E-mailReportingInvoicing & settlementSupporting processesCommunication & IT-supportActivitieslSOP writing- Mandatory information- Transmission frequency- Business aliases- Vendor list- Client contact list- Ship window- Invoicing agreement- Communication form- etc.lVessel Manifest ReportlContainer Arrival ListlIncoming Cargo ReportlDocument Delay NoticelDiscrepancy Communication•Visibility reports•Management Decision Reports•Other, customisedlMODS/Track*IT/Log*ITlM*POWERlfax, E-maillMiPSlFinancial SystemlInvoicing- 3. party- ClientlProfit/losslSettlement of:- 3. party- Customs- CarrierlWordlMODS/Track*IT/Log*ITlE-mailSOPBusiness Process Overview驭察耙雪走缄椅胳墨渊步竿勉沃涨桓令饼霓栖至洞庚削燕脯辆临邑郊魏底马士基物流操作流程演示马士基物流操作流程演示1. Order to Vendor2. Purchase order to Vendor (EDI/E-mail/Fax)Purchase OrderCustomCarrierClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorCustom3. Register P/O details (aut. if EDI)MODS/Order ModuleFull visibility (M*Power)Carrier/TerminalCargoMaersk Logistics (Origin)Maersk Logistics (Destination)绷烧访蝎阵搁九娄常慢科譬薛见祥骂缅沛扇闰抉妹滦槛剁限敖份险坍柴及马士基物流操作流程演示马士基物流操作流程演示Vendor Management4. Vendor check (Fax/E-mail)8. Discrepancy communication (E-mail/Fax/M*POWER)MODS/Vendor Management Report6. Check SOP for Vendor Mgt. and communicate according to instructionsCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo5. Reply (Fax/E-mail)7. Discrepancy communication (MODS)Full visibility (M*Power)Carrier/Terminal狼胖帆爷浆羽冗赃赘认银毒芬郧诚模懈挽敷蚀椎乔坝首肌帮韦廖苟窟甘柴马士基物流操作流程演示马士基物流操作流程演示Vendor Booking9. Booking with shipping order form (M*POWER shipper/ Fax/Phone)12. Discrepancy Communication (E-mail/Fax)13. Pre-advice (E-mail/Fax)14. Booking confirmation (FAX/E-mail)CarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo10.Register ship-ping order (Aut. if M*POWER shipper)MODSCarrier/TerminalFull visibility (M*Power)11. Match shipping order with P/OMODS/Booking panel捆渐炼获苹村洱合燥秃钒鞋渴跌焦意纷袭社觅苛漂镐买斤盔鹏抗苟漱陈沤马士基物流操作流程演示马士基物流操作流程演示Cargo Planning16. Carrier booking with shipping order form (E-mail/Fax)17. Booking confirmation (E-mail/Fax)19. Issue ASN-report from MODS (mail)CarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo15. Container load PlanningMODS/Stuffing panelFull visibility (M*Power)18. Update with tentative container no. and issue stuffing instructionsMODSCarrier/Terminal锐奥摘毛桥妮剧歼涌敞绵宏懈汽摹坝跺席慕实孽姑碾迪糟萧峻均欠培乓蓉马士基物流操作流程演示马士基物流操作流程演示Export Custom ClearanceCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo20. Customs clearance (interface to custom IT-system)Carrier/Terminal魁蜜织蹲鼠曝刘海掸彪斧钒抉坪吸漱晦仔夹盆频肝灵尼中磐庙炕锌邯求嗅马士基物流操作流程演示马士基物流操作流程演示Cargo ReceivingCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargoTrucker21. Deliver cargo23. Dock receiptMODS/Receipt menu 22. Update and check received cargo with systemCarrier/TerminalFull visibility (M*Power)氛魂枣疼藕哈逾拓紧脊脸奈衡妄股粪烙或缅畏削沾悄开青吴窃骸表亩版开马士基物流操作流程演示马士基物流操作流程演示Warehouse Activities OriginCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargoTrucker24. Container pick-up from terminalMODS/Stuffing Menu25. Update MODS with container stuffing resultCarrier/TerminalFull visibility (M*Power)吃橇莉蹿揣眯航贼卉勒释瘩换修敢攻硼矗膝虽飘切茬玩在漳斤鳞伶箔彼抠马士基物流操作流程演示马士基物流操作流程演示Cargo to CarrierCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo26. Deliver containerTrucker27. Bill of lading information (EDI)28. Payment (bank swift)29. Collect carrier bill of ladingMODS/B/L preparation menu30. Update MODS with bill of lading no.31. Container Load Result (MODS)Carrier/TerminalFull visibility (M*Power)32. Container Load Result (M*POWER, EDI, E-mail, Fax)焉着敷锤蔗紫再弦浓唾邱题老钎籽尸妄受卫皮尼凛氧甜沼赛屉包袒邹互浩马士基物流操作流程演示马士基物流操作流程演示Invoicing System33. InvoiceDocument ManagementCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo34. Invoice (mail, fax, EDI)35. Document Delay Notice (Fax/E-mail)36. Document Delay Notice (MODS)37. Document Delay Notice (M*POWER, E-mail, fax)39. Forwarding document pouch (courier)41. Create FCR or HB/LMODS38. Forwarders Cargo Receipt (FCR) or House Bill of Lading (HB/L) and shipping adviceCarrier/Terminal40. PaymentFull visibility (M*Power)Full visibility (M*Power)膀削寨纬拟出璃蜒襄词这利邹韵津吞溃升措躁锨痢霜呸镣灾疹戮骂辗购堰马士基物流操作流程演示马士基物流操作流程演示Inbound PlanningCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo43. Inbound Cargo reports (M*POWER, E-mail, Fax)45. Deliver instructions (Fax, Phone, E-mail)Carrier/Terminal42. Check documents and verify dataM*POWER/MiPS44. Delivery planningM*POWER周闷硫魁锌视浩后岛搀职馁凭慕裔蒲脐抱犬钢谗乌恩钵痞雏耕屉呆熏姜但马士基物流操作流程演示马士基物流操作流程演示Cargo ReleaseCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)Custom46. Custom clearance (Interface)47. Ref. no. (Interface)49. Release request (Fax, Phone, E-mail)50. Release request (Fax, Phone, E-mail)MiPS48. Load M*POWER dataTrucker51. Delivery order (E-mail, Fax, EDI)52. Final deliveryCarrier/Terminal53. Delivery note (Fax, E-mail)Cargo萎痔匠湖蚕校栗擂固碗秦假彻斟缉更限眩仲堂烯糟夺看卤郁纠谋衙咯褂它马士基物流操作流程演示马士基物流操作流程演示Warehouse ActivitiesCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargoTrucker54. Container delivery56. Final deliveryCarrier/TerminalMODS (Track*IT/Log*IT)55. Register “unstuffing”57. Delivery note (Fax, E-mail)活圭财溯湍靶速僚益寒咐人颠肛杠垂励晾螺锭枚迭舰枚浴秆河矽戈扰藩莲马士基物流操作流程演示马士基物流操作流程演示DistributionCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargoTrucker58. Booking distributor59. Delivery note (Fax, E-mail)60. Final deliveryCarrier/Terminal烘崇帆斩谴数份传饵蚀蕾最肺脆拌遗悉藤枣岔昌咋娱握市傅炼宿蔚氢赘疙马士基物流操作流程演示马士基物流操作流程演示VendorMaersk Logistics at originCarrierCustomsCustomsMaersk Logistics at destinationClientGoodsDocumentsGoodsDocumentsGoodsDocumentsGoodsDocumentsGoodsDocumentsGoodsDocumentsSub-contratorMain StepsCommunication & IT-supportActivitiesPurchase orderVendor ManagementVendor BookingCargo RecievingCargo to CarrierDocument ManagementInbound PlanningCargo ReleaselVendor check (also triangle trade)lReceive booking from Vendor (Shipping order)lMatching booking with purchase order (P/O)lPreadvice to ClientlBooking confirmation to vendorlCargo checking -discrepancy-conditionlDock receipt to vendorlInformation about cargo to carrierlDeliver cargo to carrier lCollect Bill of lading from carrierlDocument checking and sortinglDocument dispatch to Maersk DestinationlIssuing Forwarders Cargo Receipt or House bill of lading to VendorlInbound cargo reports to client- vessel manifest report- container arrival lists- incoming cargo receiptlCarrier coordination,lPreparation for custom clearancelobtain delivery instructions from client (or third party)lImport Custom clearancelRelease request to CarrierlDelivery order to truckerl(Delivery to client)lMODS/Log*ITlM*POWERlEDI/E-mail/FaxlMODS/Log*ITlM*POWERlFax/E-mail/PhonelMODS/Log*ITlM*POWERlFax/E-mail/ PhonelM*POWER shipperlMODS/Log*ITlM*POWERlMODSlM*POWERlFax/EDI/ E-maillBank swiftlInvoicing SystemlMODSlM*POWERlM*POWER shipperlEDI/E-mail/FaxlMiPSlM*POWERlLog*IT/Track*ITlInterface to customslE-mail/Phone/ EDI/ FaxlLog*IT/Track*ITlEDI/E-mail/Fax/PhonelMiPSlInterface to customslM*POWERlOrder receiving- manual- automatically (PO-upload)Cargo PlanningExport custom clearanceWarehouse activitesWarehouse activitiesDistributionlContainer load planninglCarrier bookinglContainer stuffing instructionslMODS/Log*ITlM*POWERlFax/E-maillPrepare export customs (only if cartons)lExport Customs clearancelInterface to Customs IT-systemlMODS/Log*ITlM*POWERlContainer pick-uplContainer stuffinglWHS-activities- Barcoding- Garment on hangers- Slipsheeting-ShrinkwrappinglDeliver consolidated containerlMODS/Log*ITlM*POWERlUnstuffing container and cargo checkinglWHS activities- Scanning- Pick-and-pack- Blow-upl(Delivery to client)lE-maillFaxlMiPSlM*POWERlPhonelBooking distributorl(Delivery to client)lLog*IT/Track*ITlEDI/E-mail/Fax/ PhonelMiPSlM*POWERSupply Chain ManagementClaimslReceive claimlAcknowledgementlSurveyorlClaim resolutionlMODSlfax/E-mailReportingInvoicing & settlementSupporting processesCommunication & IT-supportActivitieslSOP writing- Mandatory information- Transmission frequency- Business aliases- Vendor list- Client contact list- Ship window- Invoicing agreement- Communication form- etc.lVessel Manifest ReportlContainer Arrival ListlIncoming Cargo ReportlDocument Delay NoticelDiscrepancy Communication•Visibility reports•Management Decision Reports•Other, customisedlMODS/Track*IT/Log*ITlM*POWERlfax, E-maillMiPSlFinancial SystemlInvoicing- 3. party- ClientlProfit/losslSettlement of:- 3. party- Customs- CarrierlWordlMODS/Track*IT/Log*ITlE-mailSOPBusiness Process Overview胶矾昭肥振瞪锁啄陶耙呸终溅雁堵徐汐哇勤僧缄恢澈钻贡秩贯亨架序宋恢马士基物流操作流程演示马士基物流操作流程演示所谓SOP，是 Standard Operation Procedure三个单词中首字母的大写，即标准作业程序，就是将某一事件的标准操作步骤和要求以统一的格式描述出来，用来指导和规范日常的工作。

SOP的精髓，就是将细节进行量化，用更通俗的话来说，SOP就是对某一程序中的关键控制点进行细化和量化从对SOP的上述基本界定来看，SOP具有以下一些内在的特征：1) SOP是一种程序SOP是对一个过程的描述，不是一个结果的描述同时，SOP又不是制度，也不是表单，是流程下面某个程序中关控制点如何来规范的程序2) SOP是一种作业程序SOP首是一种操作层面的程序，是实实在在的，具体可操作的，不是理念层次上的东西3) SOP是一种标准的作业程序所谓标准，在这里有最优化的概念，即不是随便写出来的操作程序都可以称做SOP，而一定是经过不断实践总结出来的在当前条件下可以实现的最优化的操作程序设计说得更通俗一些，所谓的标准，就是尽可能地将相关操作步骤进行细化、量化和优化，细化、量化和优化的度就是在正常条件下大家都能理解又不会产生歧义4) SOP不是单个的，是一个体系虽然我们可以单独地定义每一个SOP，但真正从企业管理来看，SOP不可能只是单个的，必然是一个整体和体系，也是企业不可或缺的余世维在他的讲座中也特别提到：一个公司要有两本书，一本书是红皮书，是公司的策略，即作战指导纲领；另一本书是蓝皮书，即SOP，标准作业程序，而且这个标准作业程序一定是要做到细化和量化。

琅很义吝磊纫圆壤推肖组谐鹏乍宋邢爬吱灌踩极蛊兽挖张窟不顿千滁厦主马士基物流操作流程演示马士基物流操作流程演示。