某石化公司质量管理手册.doc

质量管理手册目 录Ⅰ 企业概况.............................................................................................................................1Ⅱ 质量方针及总经理承诺.....................................................................................................4Ⅲ 某石化公司管理者代表及二级单位最高管理者和管理者代表授权书.........................5Ⅳ 《管理手册》的管理.........................................................................................................7Ⅴ 正文.....................................................................................................................................91 范围................................................................................................................................91.1 总则........................................................................................................................91.2 允许的删减............................................................................................................92 引用标准........................................................................................................................93 术语和定义..................................................................................................................104 质量管理体系..............................................................................................................104.1 总要求..................................................................................................................104.2 文件要求..............................................................................................................105 管理职责......................................................................................................................125.1 管理承诺..............................................................................................................125.2 以顾客为关注焦点..............................................................................................135.3 质量方针............................................................................................................145.4 策划....................................................................................................................155.5 职责、权限与沟通..............................................................................................175.6 管理评审..............................................................................................................226 资源管理......................................................................................................................246.1 资源提供..............................................................................................................246.2 人力资源..............................................................................................................246.3 基础设施..............................................................................................................256.4 工作环境..............................................................................................................277 产品实现......................................................................................................................287.1 产品实现的策划..................................................................................................287.2 与顾客有关的过程..............................................................................................297.3 设计和开发..........................................................................................................327.4 采购和供方管理..................................................................................................367.5 生产和服务提供................................................................................................397.6 监视和测量设备的控制......................................................................................448 测量、分析和改进......................................................................................................458.1 总则......................................................................................................................458.2 监视和测量..........................................................................................................458.3 不符合品控制......................................................................................................498.4 数据分析..............................................................................................................508.5 改进......................................................................................................................51附录 1：某石化公司质量组织机构图.............................................................................55附录 2：某石化公司质量职能分配表.............................................................................56附录 3：某石化公司质量和 HSE 管理体系程序文件清单...........................................58附录 4：19001 标准与质量手册对照表..........................................................................60附录 5：修改页.................................................................................................................63附录 6：质量。