某某某汽车4S店售后工资绩效考核正式执行方案.doc

一、售后业务主管与备件业务提成部分1、服务经理业绩奖金 业绩奖金＝净利润×1%×0.8×部门净利润完成率 （季度考核成绩÷100） （详见部门经理年度考核方案）2、技术专家业绩奖金 业绩奖金＝净利润×1%×0.6×部门净利润完成率×（月度考核成绩÷100）3、车间主管/前台主管业绩奖金 业绩奖金＝净利润×1%×0.5×部门净利润完成率×（月度考核成绩÷100）4、信息员业绩奖金 业绩奖金= 小组服务顾问业绩奖金×0.2× （月度考核成绩÷100）6、备件部门 部门绩效奖金总额=(备件销售总额×0.4％+养护用品销售总额× 1%-部门办公费用) ×备件部门利润目标达成率 ⑴、备件经理业绩奖金=部门绩效奖金总额×50%×（月度考核成绩÷100）⑵、备件计划员业绩奖金=部门绩效奖金总额×30% ×（月度考核成绩÷100） ⑶、仓库管理员业绩奖金=部门绩效奖金总额×20%×（月度考核成绩÷100） (系数根据实际人数进行调整)二、服务顾问产值业务提成部分1、 产值部分任务与提成：以当月售后总产值任务为基础成比例分配，个人月产值任务a视正式服务顾问数量分配制定：业绩奖金=｛个人产值总额× 0.4％×个人业绩目标达成率 +个人接车台 数（以 DMS 工单数为准）× 2 ×接车目标达成率｝×（月度考核成绩÷100） +养护用品提成×目标完成率+其它提成 B、保险事故服务顾问：（以组月总产值计）业绩奖金=｛个人产值总额× 2％×个人业绩目标达成率 +个人接车台 数（以 DMS 工单数为准）× 2｝× （月度考核成绩÷100） +养护用品提成+其它提成 2、服务顾问养护产品任务与提成（以瓶数计算，每瓶提成8元并乘以完成系数）以产值任务完成情况为参照，情况一、完成或超额完成当月产值任务的，当月完成养护产品瓶数：Y瓶单瓶提成：X元/瓶Y＞200X=10100 ＜Y≤200X=850 ＜Y≤100X=6Y≤50X=5情况二、当月产值任务未完成的，即m≤a万当月完成产值任务情况：m=a单瓶提成：X元/瓶0.8a万＜m≤a单瓶最高提成6元0.6a万≤m≤0.8a单瓶最高提成5元m＜0.6aX=03、续保任务与提成A、个人月基本任务为完成续保3台，潜在客户跟踪20台（要求有保险卡或保单、驾驶证、行驶证的复印件存档，并登记跟踪）个人当月完成保险任务2台（含）以上的，按保单商业险每单给予100元提成奖励个人当月未完成保险任务的，按每台车100元从工资中扣发潜在客户跟踪按20个基本任务计，每台车给予3元补贴，300元封顶，潜在客户跟踪未完成任务的，按每台20元从工资中扣发二、 车间班组产值业务提成1、 机电班组产值业务提成部分机电班组师傅底薪以1000计业绩奖金= (工时销售额-当月所耗辅料)÷1.17×提成系数）×(月度考核成绩÷100) +养护用品提成+其它提成任务目标 系 数 未达基本目标 0.13 基本目标 0.15 挑战目标 0.17 2、机电班组养护产品任务b与提成以当月班组工时完成情况为参照情况一、完成当月班组工时任务的，即m≥b万当月完成养护产品瓶数：Y瓶单瓶提成：X元/瓶Y＞150X=12100 ＜Y≤150X=1050 ＜Y≤100X=8Y≤50X=6情况二、当月产值任务未完成的，即m＜b万当月完成工时任务提成系数对应养护产品瓶数对应单瓶提成m＞1.5b万18%150以上12b万＜m≤1.5b万15%100～150（含）100.8b万＜m≤b万12%70～100（含）80.5b万≤m≤0.8b万10%50（含）～70（含）6m＜0.5b万050以下43、 钣金班组产值业务提成业绩奖金=｛(工时销售额-当月所耗辅料)÷1.17 × 提成系数× (月度考核成绩÷100)任务目标 系 数 未达基本目标 0.15 基本目标 0.17 挑战目标 0.19 4、 质检员产值业务提成 业绩奖金=｛接车台数（以签字的质检单为准）× 2 －质量返修处罚(因质量返场每台车处罚一百) ｝×（月度考核成绩÷100）5、 机电、钣金返修率考核班组返修率不得大于3%，返修率在3%---5%的，按当月班组考核后总体提成的95%发放；返修率大于5%的，按当月班组考核后总体提成的90%发放；返修率超过10%的，除按当月班组考核后总体提成的90%发放外，视具体返修情况给予班组相关责任人额外处罚；情节严重，造成客户投诉的或造成重大影响和损失的，将追究相关班组人员责任。

三、 索赔员业务提成部分1、索赔专员 小组业绩奖金=索赔总额 X 提成系数1%X部门净利润完成率×（月度考核成绩÷100）岗位 系 数 索赔员 0.7 索赔助理 0.3 四、 其他各项提成与调整1、精品提成按精品利润的20%发放给销售人员2、新车准备（PDI）补助提成：每台车车提成6元，考核检查完毕的车辆故障率，检查完毕的车辆每出现一次故障（漏检部分）给予20元处罚；3、救援补助提成：售后部每日安排救援值班人员，每人每天补助10元，如当晚需外出救援，外出救援者另补助10元救援行程在150公里以上的加补20元，150公里以内的加补10元 每月底将救援单行政部备案核算 4、旧件、节省件回收奖励补助：废旧物品回收: 公司售后废旧物品由备件部处置及归整，对备件部进行考核，废旧物品收入的10%作为备件部的奖励，由备件经理报奖励人员计划给行政部备案，每季发放 5、所有工作人员因个人工作失误导致公司损失的，由当事顾问承担100％的成本费用恋爱运UPのためみんなも一绪にLet`s月亭方正！フォ～！おホモだちの気持ちを今すぐFlying Getなっし！キャッホ～！dou都斗豆逗陡抖痘兜读蚪窦篼蔸乧侸兠凟剅吺唗投斣枓梪橷毭氀浢渎渎瞗窬窦脰艔豆读逾郖酘酡钭鋀钭閗闘阧餖饾斗鬦鬪鬬鬭   du读度毒渡堵独肚镀赌睹杜督都犊妒顿蠹笃嘟渎椟牍黩髑芏儥凟剢剫匵厾噣土涂妬嬻剬塅媏彖断毈瑖碫篅簖缎专腶葮褍踹躖锻鍴   Mr Najib met search crews at Pearce RAAF base near Perth on Thursday morning, before their planes left for the day, and then later held talks with Mr Abbott."The disappearance of MH370 has tested our collective resolve," he told a news conference."Faced with so little evidence, and such a Herculean task, investigators from Malaysia, the US, the UK, China, Australia and France have worked without pause to reveal the aircraft's movements."He thanked both search teams and the Australian government for their efforts in recent weeks, and said the search would go on.Continue reading the main storyMH370 - Facts at a glance· 8 March: Malaysia Airlines Kuala Lumpur-Beijing flight carrying 239 people disappears· Plane's transponder, which communicates with ground radar, was switched off as it left Malaysian airspace· Satellite 'pings' indicate plane was still flying seven hours after satellite contact was lost· 24 March: Based on new calculations, Malaysian PM says "beyond reasonable doubt" that plane crashed in southern Indian Ocean with no survivors· What we know· The search for flight MH370"I know that until we find the plane, many families cannot start to grieve. I cannot imagine what they must be going through. But I can promise them that we will not give up," he said.Malaysian authorities have come in for heavy criticism over their management of the search, especially from relatives of the plane's 153 Chinese passengers.On Thursday, eight military planes and nine ships were due to take part in the search.Weather conditions were fair, with visibility of approximately 10km (6 miles), the Joint Agency Coordination Centre (JACC) - which is overseeing the search - said.The British submarine HMS Tireless is also in the southern Indian Ocean and is due to be joined by Royal Navy ship HMS Echo.The Australian Navy ship Ocean Shield is heading to the region and has equipment for detecting the plane's "black-box" flight recorder.Experts say timing is critical as the flight recorder may only have enough battery power to send out a signal until 7 April.Air Chief Marshall Angus Houston, head of the JACC, warned that the search operation faced multiple difficulties."This is 。