旅游服务英语最新的.doc

English For Service Industry1PartPart OneOne CourtesiesCourtesies1.1. GreetingsGreetings A: Hello, Kate, Nice to see you here! B: Hello, Jane, Nice to meet you, too. A: How's life, Kate? All right? B: Yes, Not too bad. Thanks. And you? A: Pretty well, Thank you. What about David? B: Oh, Awful! He is ill. A: Let's go to see him this afternoon? B: All right. A: See you this afternoon. B: See you later.UsefulUseful Expressions:Expressions: 1) Glad to meet you here.很高兴在这里见到你2) Glad to see you again.很高兴又见到你。

3) Haven’t seen you for some time.有些日子没见到你了4) Fancy seeing you here.真没想到在这里见到你5) Haven't seen you for ages.很长时间没见到你了6) Hi!你好！7) Good morning!早晨好！8) How are you?你好吗？9) How are things going with you?近来过得怎么样？10) Much better. Thank you!谢谢你，好多了11) Well, not too bad!English For Service Industry2唉，不算太坏12) Well, not too well yet.唉，不算太好，不过比过去好些13) Good-bye, and all the very best.再见，万事如意14) Remember to drop me a line.别忘了给我写信15) All the best.万事如意16) Be in touch.保持联系17) Look after yourself. Bye!你自己多保重，再见！18) Remember me to your family.代问你全家好。

19) See you tomorrow.再见！20) Take care. Bye!保重，再见！2.2. IntroductionsIntroductions( (一一)Self-introductions)Self-introductionsA: Good afternoon, sir. Can I help you? B: Yes, I'm John Smith. I'm from England. I have a booking for tonight. A: Let me see. John Smith ... yes, your booking was for a single room for two nights. B: Yes, That's right.( (二二)Introducing)Introducing PeoplePeopleA: I'd like to see your manager, please. B: Just a moment. Mr. Smith...Mr. Smith, This is our manager, Mr Li.Mr. Li, This is Mr. Smith. C: How do you do, Mr. Smith. Nice to see you. A: How do you do, Mr. Li. UsefulUseful Expressions:Expressions: 1) May I introduce...?请让我介绍...？English For Service Industry32) Allow me to introduce ... to you.请允许我把...介绍给您。

3) Allow me to introduce you to...请允许我把您介绍给...4) Mr. ..., let me introduce Mr...先生,让我介绍...先生5) I'd like you to meet Mr...我想让你见见...先生6) Meet my friend...见见我的朋友...7) Miss..., this is Mr...小姐,这是...先生8) Allow me to introduce myself.请允许我介绍一下我自己9) I don't believe we've met. I'm John Smith.我觉得我们没有见过面我是约翰史密斯10) -I think, I’ve seen you somewhere before. Are you Mr. Smith?-I'm York.我想，我以前在什么地方见过你，你是史密斯先生？我是约克11) I've heard so much about you.久仰你的大名了3.3. AskingAsking thethe TimeTimeA: Hello, John. How are you? B: Hi, Bill. Pretty well, Thanks. And you? A: I'm very well. By the way, what time is it by your watch? My watch stopped. I must have forgotten to wind it last night. B: My watch says it's five to nine. A: Oh, thanks. I must go now. I'll have a meeting at half past nine. See you tomorrow! B: See you tomorrow!UsefulUseful expressions:expressions: 1) Could you tell me the time?您能告诉我现在是几点吗？2) Do you have the time?现在几点了？3) What day is today?今天星期几？English For Service Industry44) What time, please?请问现在几点了？5) What's the date today?今天几号了？6) What's the time by your watch?你的表现在几点了？7) My watch has stopped. 我的表停了。

8) My watch is out of order.我的表坏了9) My watch keeps good time.我的表很准4.What's4.What's thethe WeatherWeather LikeLike inin YourYour Country?Country?H: Where are you come from? J: I am from England. H: What's the climate like in your country? J: It's mild. But it’s not always pleasant. It is often cold in the north and windy in the east. It’s often wet in the west and sometimes warm in the south. H: Which seasons do you like best? J: I like spring and summer. The days are long and the  nights are short .The sun rises early and sets late. H: So do I.UsefulUseful Expressions:Expressions: 1) What does the weather forecast say?天气预报怎么说的？2) What's the temperature to day?今天的气温怎么样？3) I don't think the rain would last long. 我想这场雨不会持续多久。

4) It looks as if it's going to rain.看来要下雨了5) It's clearing up.天晴了6) It's going to cloud over, I’m afraid.恐怕天气要转阴了English For Service Industry57) The rain’s beginning to let up.雨开始小了8) The rain is setting in.雨下起来了9) A lovely day, isn't it?天气真好，是吗？10 I hope it stays fine.我希望天气一直晴朗11) It seems a glorious day today.今天看来是个大晴天12) It's good to see the sun again.真高兴又看到太阳13) It's quite cool here in August.这里的八月挺凉快的14) It's rather changeable, isn’t it?天气变化无常，不是吗？15) The temperature has climbed to 35℃气温上升到摄氏 35°了。

5.5. A A TelephoneTelephone CallCallA: (Answering telephone) 5-0-5-2-8-5-3, Qinhuandao Vocational Technical School, Can I help you? B: Yes. May I speak to Mr. Zhang, please? A: Please hold on. B: All right. A: Sorry, he isn't in; he's out. B: I'm sorry to hear it. Could you take a message? A: Of course! B: Ask him to call me back when he comes back .My name is Wang Ying. A: May I have your telephone number. B: 0-3-3-5-5-0-5-4-0-4-3. A: 0-3-3-5-5-0-5-4-0-4-3. I have got it. I'll be sure to let him call you back as soon as he comes back. B: Thank you very much. That's very kind of you. A: You are welcome.UsefulUseful Expressions:Expressions: 1) Can you put me through to 5052853?English For Service Industry6能给我接 5052853？2) C。