英语讲座-商务要点优秀PPT.ppt

单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,*,英语培训,-,商务出国篇,中国石油,北京油气调控中心,熊骁,场景介绍,2,1,3,机场（,3,）,购物（,2,）,餐厅（,3,）,2,4,商务（,2,）,机场,-,词汇,1,机场指示牌,International Airport 国际机场 Arrival 到达,Domestic Airport 国内机场 Departure 动身,Airport Terminal 机场候机楼 Transfer 中转,Restroom/Lavatories/Toilet 厕所 Boarding 登机,Check-in 登机手续办理 Delayed 延误,Boarding Pass 登机牌 Landing 着陆,Security Check安检,Custom 海关,Luggage Claim 行李领取处,3,机场,-,对话,1,I am checking in for my flight to _.,我来办理飞往_的值机手续Would you prefer a window seat or an aisle seat?,您宠爱靠窗的座位还是过道的座位？,How many luggage you want to check in?,您有几件托运行李。

I have two check-in luggage and one carry-on.,我有两件托运行李和一件手提行李This is fragile,please handle with care.,这个是易碎品，请留意They havent assigned the gate of your flight from _ to _ yet.,航空公司还没有为您下一个航班办理登机口This is overweight.,您的行李超重了4,机场平面图,5,机场-留意事项1,提前查询乘坐飞机的航站楼以及航空公司提前查询允许行李重量，尺寸及携带物品留意小推车是否免费Cart/Trolley,留意办理登记柜台First Class/Business/Economy,5.排队相互留出空间6,机场,-,词汇,2,机场出人境,Passport,护照,Gate,登机口,Visa,签证,Shuttle,机场小巴,Declaration Form,申报表,Elevator,电梯,Currency Exchange,货币兑换,I 94 form,出人境表,Information Center,问讯处,Duty Free,免税,Business,公务,Study/Training,培训,7,机场,-,对话,2,May I see your passport,please?,麻烦请给我你的护照。

Where are you staying?,将在那儿住宿?,Whats the purpose of your visit?,旅行的目的为何?,How long will you be staying in _?,预料在_停留多久?,Your passport and declaration form,please.,请出示护照和申报单Do you have anything to declare?,是否有任何东西须要申报?,These are for my personal use.,这是我私人运用的东西Do you have any liquor or cigarettes?,你有携带任何酒类或香烟吗？,You will have to pay duty on this.,你须要为此项物品交税8,机场,-,对话,2,I cant find my luggage.Here is my claim tag.,我找不到行李了，这是我的行李票Can you describe your luggage?,请描述下你的行李Please deliver the baggage to my hotel as soon as youve located it.,一旦找到，请马上送至我的酒店。

9,机场-留意事项2,照实进行海关申报避开进入Check List(黑名单）,货币，烟酒，电子产品,2.提前熟悉行程支配，目的地名称、公司名称，居处名称等3.如海关要求开箱检查，马上打开受检，不要迟疑如海关人员示意通过，也不要怀疑，马上提出行李离开10,Secondary,Security Screening Selection,机场,-,词汇,3,机舱服务,Water,水,Chicken,鸡肉,Tea,茶,Beef,牛肉,Coffee,咖啡,Pork,猪肉,Coke,可口可乐,Fish,鱼肉,Diet Coke,无糖可乐,Vegetarian,吃素,Sprite,雪碧,Rice,米饭,Pillow,枕头,Noodle,面条,Blanket,毛毯,Smashed Potato,土豆泥,Orange Juice,橘子汁,Ginger Ale,姜酒,Apple Juice,苹果汁,Dr.Pepper,Tomato Juice,番茄汁,Pepsi,百事可乐,Vacant,无人,Occupied,有人,11,机场,-,对话,3,When will we take-off?,什么时候给够起飞,We will arrive at _ at _ p.m.local time.,我们将于当地时间_ 点到达_。

Could you please turn down the air conditioner?,您请把空调开小一点Adjust your seat.,调整座椅靠背Open the shades.,打开遮光板Put up your tray table.,收起小桌板Fasten your seat belt.,系紧平安带12,机场-留意事项3,随身佩戴纸笔明确平安出口系好平安带13,餐厅,-,词汇,1,Appetizer,开胃菜,Burger,汉堡包,Main Course,主菜,Sandwich,三明治,Sides,配菜,Well done,全熟,Dessert,甜点,Medium Well,九分熟,Combo,套餐,Medium,七分熟,Specials,特价菜,Medium Rare,五分熟,Napkin,纸巾,Rare,三分熟,Straw,吸管,Ribs,猪排,Steaks,牛排,14,餐厅,-,对话,1,How many are we having?,今日几人就餐Party of _.,_人Smoking or nonsmoking?,吸烟区还是非吸烟区？,There will be a _ minutes wait.,您可能须要等_分钟。

What would you like to drink?,您想喝点什么？,What would you like to order?,你想点什么餐？,What do you recommend?,您有什么举荐？,15,16,餐厅,-,点餐,17,餐厅,-,点餐,餐厅,-,对话,2,Check please.,结账All together or separate,？,一起付还是分开付Tip included/Gratuity,小费已包括Keep the change.,请保留找零Is tip included?,小费包括在内吗？,May I get a to-go box?,请跟我一个打包盒18,餐厅-留意事项,提前询问是否有着装要求Business/Casual.,Jeans allowed?,不要大声喧哗，声音尽量放低,TIP：10%-15%,小费是服务行业中通行的对服务人员的答谢方式给服务人员的小费以纸钞为佳不要把小面额硬币当小费处理掉19,购物,-,词汇,1,Supermarket,大超市,Department Store(Mall),百货大楼,General Store,杂货商店,Outlets,奥特莱斯,Information Center/Customer Center,询问处,Brochure,小册子,Coupon,打折劵,Clearance,清仓大甩卖,20%OFF 8,折,Plus tax,税另加,20,购物,-,打折,21,购物,-,词汇,2,22,购物,-,对话,1,How may I help you?,须要帮忙吗？,I am just looking around.,我只是随意看看。

May I try this on？,我能试试吗？,Where is the fitting room?,哪里是试衣间?,I am looking for _?,我想买_I would like to take this one.,我要这一件23,购物-留意事项1,排队试衣,Line Start Here,（一次性可试多件衣服，试完后只要将多余衣服放在更衣室内即可离开）,欧美人体格较大，建议试小号的衣物特殊打折季时，打折店可能会依据状况限制个人购买量,Thanksgiving(Black Friday),Christmas and New Year,Mothers Day,Fathers Day,St.Valentines Day,dealsea,amazon,24,购物,-,词汇,2,Dollar,美金,Pound,英镑,Euro,欧元,Cent,分,Contract Price,合约价,Regular Price,正常价,Receipt,小票,25,购物,-,对话,2,Is everything okay for you?/Do you find everything you need?,你对我们的服务还满足吗？,How would you like to pay for it?Cash/Credit,你想用现金/信用卡结账？,I am sorry you are on the Cash Line/Card Line.,很愧疚您在现金/银行卡通道上。

Self Check-out.,自助购物通道Fast Line(less than 20 items).,快速购物通道（少于20件物品）,26,购物-留意事项2,留意标示假如排队错，致歉即可留意售货员，他们可能推销为公益机构捐款Donate Dollars.,保留小票，以便商品退回/换货27,商务,-,对话,1,Whats up?/How are you?/How is everything?,最近怎么样Not much./Fine,thanks./Just so so.,还可以/很好/一般般,Thank you for a very enjoyable lecture/trip.,感谢您的讲解/旅程Take care.,多保重I hope everything goes well.,愿事事顺当28,商务,-,对话,1,Our American friends,My colleagues,Ladies and Gentlemen,On behalf of all the members of our mission,I would like to express our sincere thanks to you for inviting us to such an _.,We really enjoyed the delicious food and excellent wine.I enjoyed meeting and talking to you,and sharing the time together.As we say,well begin is half do。