乘务英语会话100句.doc

1．2．3．4．5．6．7．8．9．101112131415161718．Goodmorning.Welcomeaboard!早上好，欢迎登机！Excuseme.MayIseeyourboardingpass?对不起，能看一下您的登机牌吗？What'syourseatnumber?您的座位号是多少？I'mafraidyouareinthewrongseat.恐怕您坐错了座位MayIhelpyouwithyourbag?我能帮您提行李吗？Pleasecarryyourbagandfollowme.请提着行李跟我来I'mafraidyou'llhavetostowyourbagundertheseatinfrontofyou.恐怕您要将行李放您前排的座椅下面Youmayadjustyourseatbackbypressingthebuttononthearmofyourseat.您可以通过座椅扶手的按钮来调节座椅靠背Ifthere'sanythingwecandoforyou,justpressthecallbutton.如有任何需要，请按呼唤铃Yourhottowel/wettowel,madam/sir.请您用热毛巾/湿纸巾，女士/先生。

Therearetoiletsinthefrontandrearofthecabin.客舱的前面和后面都有洗手间Lavatoryisnotallowedtouseduringtake-off.飞机起飞期间，洗手间禁止使用DoyouspeakEnglish?-Yes,IspeakalittleEnglish.-您说英语吗？-是的，说一点点Howlongdoesourflighttake?-Ourflighttakesthreehours.-我们要飞多久？-我们的空中飞行时间为3小时Atwhataltitudeareweflying?-Weareflyingatanaltitudeof9000meters.-飞机现在的飞行高度是多少？-我们的飞行高度为9000米Whatisthespeedofourplane?-It's950kilometersperhour.-我们飞行的速度是多少？-我们的飞行速度为每小时950公里ShallIbringyouablanket?我给您拿床毯子好吗？-Wherearewenow/Whichplaceisit?-WeareflyingovertheYangtzeRiver.19．202122232425262728293031323334353637．-我们现在在哪里？/这是什么地方？-我们正在飞越长江。

We'llsoonbeservingdrinks/dinner.Pleaseputdownthetraytableinfrontofyou.我们很快就要供应饮料/正餐请将您前面的小桌板放下来Whatwouldyoulike,sir?先生，您想要点什么？Wouldyoulikesomeiceinyourdrink?您想在饮料里加点冰块吗?Sorry,butweareoutoforangejuice.对不起，橙汁已经没有了Whyaren'twetakingoffyet?-Wearewaitingfortheaircraftaheadofustotakeoff.-为什么我们还没有起飞？-我们要等前面的飞机起飞以后才行I'msorryforkeepingyouwaitingsolong.对不起，让您久等了I'msorry.Ididn'tgetthat.Couldyourepeatit?对不起，我没有完全听懂您能重复一遍吗？MayIclearoffyourtablenow?我可以清理小桌板了吗？-Howfaristhecityfromtheairport?-Thecityis26kilometersfromtheairport.-这个城市离机场有多远？-该城市距离机场26公里。

Accordingtothelatestweatherreport,theoutsidetemperatureis20degreescentigrade.根据最新的天气消息，外面温度为摄氏20度Pleaseremainseateduntiltheplanehascometoacompletestop.在飞机完全停稳前，请不要离开您的座位Nowwe'dlikeyoutoacceptthelittlegiftasasouvenir.Wehopeyou'lllikeit.现在请您接受这小小的纪念品希望您会喜欢Couldyougiveussomeadviceonimprovingin-flightservice?您能就提高机上服务质量给我们提些建议吗？Wethankyouforflyingwithusandwehopetohavethepleasureofbeingwithyouagain.感谢您乘坐我们的航班，希望能有幸再次和您见面Excuseme,sir.Couldyoupleasestepasideandallowtheotherpassengerstogothrough?对不起，先生您能往边上站一点让其他旅客过去吗？Couldyoupleasetaketheseataccordingtoyourseatnumber?您能按座位号入座吗？Wouldyoumindmeputtingyourbaggagesomewhereelse?您不介意我帮您把行李放到别的地方吧？Yourbagistooheavy.Itmightfalldownincaseofturbulenceandhurtsomebody.您的行李太重，万一飞机颠簸掉下来，会砸伤人的。

Sorry,sir.Thisisashortflight.Weonlyservesnacks.对不起，先生这是短途航线，我们只供应点心38．39．40・41．42．43．44．45．46．47．48．49．50．51．52．Tobesafe,youshouldbringyourseatbackstoanuprightpositionandkeepyourseatbeltsfastenedduringtake-offandlanding.为了安全起见，在飞机起飞和着陆时，您应将座椅靠背调直，系好安全带Excuseme,madam.Wouldyoupleaseholdyourbabyoutsidetheseatbelt?Thatwillbemorecomfortableforthebaby.对不起，女士请将您的小孩放在安全带的外面好吗？那样小孩会感到舒服些Wehavemineralwater,orangejuice,Coke,Spriteandcoffee.Whichdoyouprefer?我们有矿泉水、橙汁、可乐、雪碧和咖啡您想要哪一种？Sorry,sir.I'mafraidwedon'thaveitonboard.Wouldyoulikesomethingelse?对不起，先生。

飞机上没有配备，您想来点别的吗？-What'sthis?-It'sbeef,sir.Wouldyoulikesome?-这是什么？-这是牛肉，您来一点吗？Youshouldbeseatedintheassignedseat,inordertoensureproperweightandbalancefortheaircraftwhenittakesoff.为了飞机起飞时的配载平衡，您应坐在指定的位置］I'msorry,sir.Wehavedoublebooked.Wouldyoumindtakinganotherseat?对不起，这个座位我们开了重号，您不介意坐其他座位吧？-MywifeandIgotseparateseatsbutwewanttosittogether.-Wouldyoupleasetaketheseatassignedtoyouforthetimebeing?I'lltrytoletyousittogether.I'llaskifthatpassengermindmovingtoanotherseat.-我和我妻子的座位是分开的，但我们想坐在一起请暂时按座位号坐好吗？我会尽量让你们坐在一起的。

我去问问那位旅客是否愿意换座位AccordingtotheregulationofCAAC,thedeparturetimeonyourticketreferstothetimeforclosingcabindoor,butnotfortakingoff.Thereisabout15minutesbetweenthem.根据民航总局的规定，在您机票上的离港时间是指关机舱门的时间，而不是起飞时间，两者之间大约相隔15分钟Weapologizeforthedelayindeparture.Ifwehaveanyfurtherinformation,we'llletyouknow.我们对推迟起飞深表歉意如果有进一步的消息，我们会立即通知您的Wearewaitingforafewpassengerstocompleteboardingformalities.我们正在等待几位乘客办理登机手续Owingtotheheavyairtraffic,we'llwaituntilatake-offclearanceisgiven.由于空中航路拥挤，我们要等待通行许可才能起飞Wehavejustbeeninformedthatthisflighthasbeencancelledduetomechanicalproblem.我们刚接到通知，由于机械故障本次航班已经取消。

I'msorrytotellyouthattheflighthasbeendelayedduetomechanicaltrouble/badweathercondition/poorvisibility/torrentialrain.很抱歉，我要告诉您，本次航班由于机械故障/天气恶劣/能见度低/大暴雨延误了Ihaven'tgotanydrinkyet.-Sorry,madam.Youweresleepingwhileweserved.Ididn'twanttointerruptyou.Whatwouldyouliketodrink?53．545556575859606162636465．-我还没有饮料呢对不起，女士我们送饮料的时候您正在睡觉，我不想打扰您您想喝点什么？-I'veaskedthreetimesforacupoftea.HowmuchlongerdoIhavetowait?-Oh,I'mverysorry.Idon'tknowhowthishappened.I'llgetyouonerightaway.-我要一杯茶都问了三次了，我还要等多久？-哦，实在对不起，我不知道怎么会发生这样的事！我马上给您去拿。

I'mafraidIdon'tunderstandEnglishtoowell.Couldyoupleasespeakmoreslowly?对不起，恐怕我的英文不太好，您能否说慢一点？-Iwantchickenrice,butnotnoodles,-I'mverysorryforthemistake.I'llchangei。