酒店英语900句(共40页).doc

精选优质文档-----倾情为你奉上酒店英语900 句前厅部分 Front office1、 Greeting Guests 问候客人 1． Good morning，sir. 早上好，先生2． Good afternoon，madam. 中午好，太太3． Good evening，sir. 晚上好，先生4． Good night，madam. 晚安，夫人5． How are you？ 你好吗？Fine，thank you，and you？ 很好，谢谢，您呢？Fine，thanks. 很好，谢谢6． How do you do？ 您好？How do you do！ 您好！7． Welcome to our hotel. 欢迎光临我们饭店8． May you enjoy your stay in our hotel. 祝您住店期间愉快9． Hope you had a good trip. 希望您旅途愉快10． Hope you have a good journey. 祝您旅途愉快11． It’s nice to meet you，sir. 见到您很高兴，先生12． Pleasant to meet you，sir. My name is……见到您很高兴，先生。

我叫13． Welcome you back，sir. 欢迎您回来，先生14． Nice to see you again，madam. 很高兴又见到您，夫人15． Goodbye，thank you for coming. Please come again. 再见，感谢您光临，希望您再次光临16． Have a nice day. 祝您今天愉快17． Have a good evening. 祝您度过一个愉快的夜晚18． Have a good weekend. 祝您周末愉快19． Good night and have a good rest. 晚安，祝您休息好20． Good night and pleasant dreams. 晚安，祝您做个好梦21． Good night and rest well. Hope you will come back tomorrow. 晚安，祝您休息好，明天再来 22． Hope you a pleasant journey home. 祝您回程愉快23． Happy landing. 一路顺风24． What can I do for you，sir？先生，请问我可以帮您吗？25． May I help you？我可以帮您忙吗？26． May I be of any assistance？我可以为您做些什么？27． Is there anything I can do for you？我能为您做点什么？28． Here you are，sir. 先生，给您。

29． Sorry to have kept you waiting so long，sir. 对不起，先生，让您久等了30． Thank you for waiting，sir. 谢谢您的等候，先生31． Thank you. 谢谢It’s my pleasure. 不用谢，很乐意为您效劳32． It’s my duty. 这是我应该做的33． That’s all right. 不用谢34． Not at all. 不用谢35． Don’t mention it. 不必介意36． I’m afraid not. 恐怕不行37． It’s not possible. 这不可能38． I’m really sorry，but you see my difficulties. 真对不起，但希望您能体谅我的难处39． I’m really sorry to hear that. 真抱歉听您这样说40． I beg your pardon. 对不起，请您再说一遍好吗？41． Pardon me，sir？先生，对不起，请您重复一遍，好吗？42． I’ll look into it. 我将会调查此事。

43． How are you？I’m glad to meet you here. 您好！在这里见到您真高兴44． We haven’t seen you for a long time. How are you getting along？ 我们好久没见面了，您好吗？45． Wish you a successful visit. 祝您访问成功46． Merry Christmas！圣诞快乐！47． Happy new year！新年快乐！48． Wish you good luck！祝您好运！49． Wish you a happy festival！ 祝您节日愉快！50． After you，please，sir. 先生，您先请51． Thank you for your compliment. 谢谢您的赞扬52． Thank you for your kind understanding. 谢谢您的谅解53． What’s the matter？May I help you? 怎么了？我可以帮你吗？54． I have come to say good－bye. 我是来告别的。

55． I’d like to say good－bye to you all. 我要向你们大家告别了56． Good－bye then，and don’t forget to keep in touch. 那么再见，别忘记了保持联系57． Good－bye then，and remember me to your parents. 那么再见，代我向您父母问好58． How long will you stay here？您在这里住多久？59． May I show you to your room，sir？Hope you’ll enjoy your stay in our hotel. 先生，我带您到房间去，好吗？祝您在我们饭店居住愉快60． Wendy，I’d like you to meet my friend，Sam. 温迪，我给你介绍一下我的朋友，山姆61． How do you like Beijing？您觉得北京怎么样？62． What’s your first impression of China？您对中国的初步印象如何？63． How do you like our hotel？ 您觉得我们饭店怎么样？64． Help yourself to dinner，please. 请用餐。

65． We hope you will come and stay with us again. 希望您再次光临我们饭店66． We hope you had an enjoyable stay，sir. 先生，希望您在这里住的愉快67． Have a pleasant journey home. 祝您旅途愉快68． Thank you for choosing our hotel，I hope you enjoy your stay. 谢谢您光临我们饭店，希望您在这里住的愉快69． Thank you very much，sir. Goodbye，hope you have a good flight. 先生，非常感谢您再见，希望您航程愉快70． We are very happy to have you here. Mr. brown. I do hope you are enjoying your stay with us. 布朗先生，我们非常高兴您住在我们饭店，我真心希望您在这里住的愉快71． See you tomorrow，sir. 先生，明天见72． Pleasant journey home. 祝您归途愉快。

73． Is there anything else that I can do for you？您还有别的事情要我帮忙吗？74． Will it trouble you？这会打扰您吗？75． Would you mind if I ……？如果您不介意，我可以……吗？76． If we have any shortcoming，please point it out. 照顾不周，请多指正77． I’m sorry to disturb you. 对不起，打扰了78． I’m sorry，It’s our fault. 对不起，这是我们的错79． Thanks for your reminding. 谢谢您的提醒80． We’ll try our best to take some measures so that you can be satisfied. 我们将立即采取措施，使您满意2、 Room Reservation 客房预订 81． Good morning，Room Reservation，may I help you？早上好，客房预订处，请问我可以帮助您吗？82． What kind of room would you like（prefer）？您希望要什么样的房间？83． Would you like a room with a front view or a rear view？您是要窗户临街的房间，还是要背街的房间？84． Do you want a single room or a double room？您是要单人间还是双人间？85． Would a double room do？双人间可以吗？86． Would you like breakfast in our hotel？您要不要在饭店吃早餐？87． In whose name is the reservation made？是以谁的名义订的房间？88． How do you spell your name，please？请问您的名字怎么拼写？89． I’m sorry，but we don’t have any record of your reservation. 对不起，我们这里没有您预订的记录。

90． I’m sorry，we have no record of a reservation in your name. 对不起，没有以您名字预订房间的记录91． Do you have a letter or fax confirming the reservation？您是否收到过确认您订房的信件或？92． Who made the reservation，please？请问是谁预订的房间？93． From which country？从哪个国家预订的？94． Do you remember the name of the reservation clerk？您是否记得预订员的姓名？95． When did you make the reservation？你是什么时候订的房？96． What was the date of the reservation？请问您预订房间的日期？ 97． Would you like Full American Plan or Continental Plan? 您希望是美国收费方式还是欧式收费。