bec中级口试真题.doc

BEC中级口试全真试题PartnWhatisimportantwhenplanningapresentation?FindingoutabouttheaudieneeResearchingthetopicWhatisimportantwhenaimingtoimprovecustomerservice?StaffTrainingCustomerSatisfactionSurveysWhatisimportantwhenmanagingaproject?EncouragingTeamworkKeepingtoscheduleWhatisimportantwhenmotivatingstaff?FinancialbenefitsCareerdevelopmentOpportunitiesWhatisimportantwhendealingwithcompetition?PricingpoliciesAdvertisingstrategiesWhatisimportantwhenplanninghealthandsafetytraining?SelectingtopicsSelectingstafftoattend7:Whatisimportantwhenchoosingnewofficeequipment?PricesanddiscountsBrandnamesWhatisimportantwhenentertainingforeignbusinessclients?VenueforentertainmentCulturalDifferencesWhatisimportantwhenaimingtoreachnewmarkets?MarketresearchAdvertisingWhatisimportantwhenchoosingamanagementtrainingcoursetoattend?ProgramContentsLengthofcourseWhatisimportantwhenrelocatingabusiness?LocalworkforceavailableLocationofsiteWhatisimportantwhenadvertisinganewproduct?TargetmarketsChoiceofmediaWhatisimportantwhenstartinganewjob?KnowledgeofcompanyproceduresHelpfromcompanystaffWhatisimportantwhenselectingstaffformarketingtripsabroad?PositioninthecompanyPreviousexperieneeofothercountriesWhatisimportantwhenaimingtoreduceproductioncosts?EfficiencyofproductionlineCostofrawmaterialsWhatisimportantwhenchoosingpeopletoworkinteams?VarietyofexperieneePersonalqualitiesWhatisimportantwhendealingwithaheavyworkload?TimemanagementSharingtasksWhatisimportantwhendevelopingnewproducts?MarketresearchPricingWhatisimportantwhenbeinginterviewedforajob?InformationaboutthecompanyPersonalappearaneeWhatisimportantwhenexhibitingatatradefair?QualityofdisplayStaffselectedWhatisimportantwhenintroducingarewardsystemforstaff?PurposeoftherewardsystemTypesofrewardofferedWhatisimportantwhenentertainingclients?TypesofactivitiesCostWhatisimportantwhenchoosingretailpremisestorent?LocationLengthofcontractWhatisimportantwhendecidingonpackagingforproducts?ImageProductionprocessWhatisimportantwhenselectingstaffforpromotion?AttitudetoworkCurrentperformaneeWhatisimportantwhenconsideringacareerchange?FuturestudyortrainingOpportunitiesforfuturepromotionWhatisimportantwhenplanninganadvertisingcampaign?MarketresearchSelectingappropriatemediaWhatisimportantwhenchoosingtransportforabusinesstrip?ConvenienceCost-effectivenessWhatisimportantwhenaimingforpromotion?QualityofperformaneeCompanyloyaltyWhatisimportantwhenexportinggoodsorservicesforthefirsttime?15. Whatisimportantwhendealingwithcomplaintsfromclients?OfferinganapologySuggestingasolutiontotheproblemWhatisimportantwhensettingpricesfornewproducts?ProductioncostsCompetitors'pricesWhatisimportantwhenaimingtoreducestaffturnover?FinancialincentivesCareerstructureWhatisimportantwhenplanningthelayoutofanewstore?AttractivenessSecurityofgoodsWhatisimportantwhenchoosinganewsalesagent?ExperieneeofagentNumberofcontacts35Whatisimportantwhenmonitoringthequalityofserviceprovided?Feedbackfromcustomers36:Whatisimportantwhenselectingapplicantsforajob37:Whatisimportantwhenchoosinganewsupplier38:WhatisimportantwhenCheckingsalesfiguresworkexperieneepriceanddiscountspersonalqualitiesreputationaimingtoimproveproductionqualityup-to-dateequipmentstafftraining39:whatisimportantwhen…？preparingforajobinterviewstudyingthejobadvertisementfindingoutaboutthecompany40:whatisimportantwhen…？decidingwhethertoattendaconferencevenuespeakers41:Whatisimportantwhen…？developingnewproductsmarketresearchcostsinvoIvedBEC中级口试全真试题PartIII1.ProgramforNewStaffThemanufacturingcompanyyouworkforwouldliketointroduceafullprogrammeoftrainingfornewstaff.Youhavebeenaskedtohelppreparetheprogramme.Discussthesituationtogether,anddecide:---whatshouldbecoveredbythetrainingprogramme---howelsenewstaffcanbehelpedtosettleintotheirjobsasquicklyaspossible2 CompanyDressCodeYourManagingDirectorisunhappywiththegeneralstandardofdressamongstaff.Youhavebeenaskedtomakerecommendationsaboutintroducingadresscodeorcompanyuniform.Discussthesituationtogether,anddecide:---whattheadvantagesanddisadvantagesofhavingacompanyuniformwouldbe---whatkindofdresscodewouldbeappropriateforstaffindifferenttypesofjobs3 StaffTrainingYourcompanyhasdecidedtouseanoutsideagencyfortrainingsalesstaff.Youhavebeenaskedtohavepreliminarydiscussionswiththeagencytoorganisethis.Discussthesituationtogether,anddecide:---whatinformationyouwillneedtoprovidefortheagency---whatkindsofquestionsyouwillneedtoasktheagency4. CompanyVideoThemanufacturingcompanyyouworkforisplanningtomakeavideotoshowtopotentialcustomersandinvestors.Youhavebeenaskedtohelpwithplanningthevideo.---Discussthesituationtogether,anddecide:---whichdepartmentsandactivitiesinthecompanyshouldbeincludedinthevideo---whichcompanypersonnelshouldappearinthevideoBusinessMagazineArticleAninternationalbusinessmagazineissendingajournalisttowriteaboutyourregion,andwantstoincludeanarticleabouttheretailcompanyyouworkfor.Youhavebeenaskedbyyourcompanytohelpt。