企业商务英语口语培训.ppt

Businee English,,Meeting foreign guests,Picking up the guest,Welcoming,On behalf of …, I’m very glad to welcome you here. It’s a pleasure to see you here. Welcome to… Thank you for coming all this way.,Introduction,Self Introduction Please let me introduce myself. I’m… How do you do? My name is… May I introduce myself? I’m… It’s a pleasure to make your acquaintance. My name is…,Introduction,Third-party Introduction It’s my pleasure to introduce you to … I’d like to introduce you to … A, let me introduce you to … A, I’d like you to meet … This is … He’s in charge of…He looks after…He’s our … Director/Manager.,营业部 Business Office人事部 Personnel Department人力资源部 Human Resources Department(HR Department)总务部 General Affairs Department财务部 Financial Department销售部 Sales Department促销部 Sales Promotion Department内销部 Domestic Sales Section外销部 International Sales Section国际部 International Department出口部 Export Department进口部 Import Department公共关系部 Public Relations Department广告部 Advertising Department,企划部 Planning Department产品开发部 Product Development Department研发部 Research and Development Department(R&D)秘书室 Secretarial Pool采购部 Purchasing Department工程部 Engineering Department行政部 Administration Department市场部 Marketing Department技术部 Technology Department客服部 Service Department总经理室 General Manager’s Office副总经理室 Vice General Manager’s Office生产部 Product Department广东业务部 GD Branch Department,无线事业部 Wireless Industry Department拓展部 Business Expending Department物供部 Supply Department业务拓展部 B＆D Business and Development Department监事会 Monitor & Support Department 战略研究部 Strategy Research Department会议室 Meeting Room会客室 Reception Room质检科 Quality Testing Department厂长室 Director Office档案室 Archives党支部 Branch of the Party生产科 Manufacture Section,Introduction,Responses I have heard a great deal /so much about you. I have been looking forward to seeing you in person. Seeing is believing. Would you mind exchanging your business card with me?,初次见面 How do you do? Very nice to meet you. It’s nice to have you here.,Greetings,遇到熟人 Long time no see. Great to see you again. Haven’t seen you for ages/some time. How have you been(doing)? Hey, man. How’s it going? How are you getting on/making out? What’s up?,Greetings,正面回答 Quite well/Pretty good/All right, thank you! I’m doing great/good. How about you? Couldn’t be better! What about you? 一般回答 Not too bad, thanks. Same as ever. Nothing in particular.,Greetings,关注气色 You appear well this morning. You’re in very good looks. You’re looking really good. You don’t look yourself. You have been off colour recently.,Greetings,Sample Dialogue A,A: Hey, man. Long time no see. How’s it going? B: Pretty good/Not too bad. Thank you! How about you? A: Same as ever! I’d like to introduce you to our manager, John Smith. B: Nice to meet you, John. I have been looking forward to seeing you in person. C: Nice to meet you too, Jack. Would you mind exchanging your business card with me? B: Of course. Here you are. C: Thank you. This is mine.,Let me help you with your luggage. May I help you with one of your bags? Our car is out in the parking lot. There’s a car waiting for you, so please come this way. Pls get in the back seat.,Offering,Would you like to go to your hotel to rest and have a shower, or go to our company first?We have reserved/booked a room for you at Rongqiao Hotel.This is the hotel where you’re going to stay.Shall we go to the reception desk and check in?,Hotel,Your room is on the top floor, facing the garden. How do you like this suite? If you encounter any inconvenience, pls do not hesitate to let me know. You must be tired after such a long flight. Have a good rest.,Hotel,Travel How’s your flight? You must be exhausted/ I bet you’re tired. How do you like our city? Is this your first visit to…? Did you have a good trip? I hope you enjoy your stay here.,Small talk topics,Weather It’s a beautiful day, isn’t it? Finally we’ve gotten a beautiful day. I’m a spring/summer/autumn/winter person. It’s lovely/sunny/warm/cold. How do you like our weather? It was dismal/cloudy/cold/damp/wet/stormy/windy.,Small talk topics,Schedule Here is a schedule we’ve prepared. I hope it’s suitable for you. I’m wondering whether you like this plan. You can change it if you want.,Small talk topics,Sample dialogue B,A: Mr. Hu, on behalf of TPV, I’m very glad to welcome you here. Please let me introduce myself. I’m Susan Wang. Nice to meet you.B: Nice to meet you too, Susan.A: May I help you with one of your bags?B: Thank you! You’re so sweet.A: My pleasure. There is a car waiting for you. Pls come this way.,Sample dialogue B,A: How was your trip?B: A little tired.A: Sorry to hear that. Anyway, we have reserved a room for you at Rongqiao Hotel.You can have a good rest.B: Thanks!!A: So how do you find our weather?B: It’s hot. When I left home, it was only ten degrees.A: Yeah, a little, but I heard it’s going to rain this afternoon.,Sample dialogue B,B: Great! A: This is the hotel where you’re going to stay. Shall we go to the reception desk and check in? B: OK! A: Now everything is OK. If you encounter any inconvenience, pls do not hesitate to let me know. And I will pick you up at 8:00 tomorrow morning in the hotel hall. Is it ok for you? B: Yes, thank you! See you! A: See you!,。