企业资讯系统规划说明.ppt

OLE Knowledge Management & Global Information Logistic SystemInformation SystemCase StudiesDr. Luh Yih-Ping1. OLE Tech. Company Profile2. Global Information Logistic System3. Intranet KMS Demonstration4. Community KMS DemonstrationContentTopic 1 Company ProfileOLE Technology Worldwide Partners and Offices•Founded in 1996•Address：：14F, No. 22, Ai-Kuo East Road, Taipei, Taiwan, ROC•Investment：：10 Million US dollars•No. of Employees：： 102•Ph.D and Masters over 30%•.twOLE Technology CorporationCompany Status•Departments–Administration, Technical Support, CAX, R&D, Customer Service, Sales•Offices–Taipei office (HQ)、、瀋陽Branch、、成都Branch、、西安Branch、、上海•Employee education distribution(106 employees at Taipei office)•R&D direction–EDMS→PDM→EIS→e-Commerce•Business–CAD/CAM/CAE/PDM/e-Commerce/Consulting Dept.Degree Consultant R&D Technical SalesPh.D33Master45132Bachelor15285OLE SolutionsTopic 2  Global Information Logistic SystemPresentation Outline•5 Important Thinking About e-lization•B2B EC and Business Management5 Important Thinking About e-lization•Rethinking Revenue Streams•Reengineering Business•Empowering Customers•Providing Customer Services•Joining the Global EconomyRethinking Revenue Streams•Direct Sale•On-line Advertising•Subscription•Credit Card Processing (Transaction Processing)•Broker Services (Redirect Services)Reengineering Business•Integrate Global Suppliers, Partners and Customers•Organization and Operation Reengineering (Including Business Model, Distribution Model, Internal Operation Model)•New Function and Meaning to Sales, Marketing, Procurement, Distribution, PO Processing, Customer Service, LogisticsEmpowering Customers•Customers Become the Master of the Trading Processes - More Power to Select Suppliers and Reduce Price•Customers will Analyze All Related Information Before PurchasingProviding Customer Services•Win Customers Through Innovative Services•On-Line Support•FAQ Listing•Follow-up e-mail Message•Customer Relation Management - One to One Services•Reduce Cost and Increase LoyaltyJoining the Global Economy•Global Trading•Global Language•Global Information InfrastructureB2B EC and Business Management•Definition of B2B EC•The Trend•Using B2B to Create New Management Styles•B2B Solutions and Implementations•Development and Security Management of B2B EC Definition of B2B EC•Motivation (Attracted By Marketing Information)•Action (Purchasing Activities)•Solve Business Management Issues–More Information are Transmitted–More Considerations on Trading (Delivery Time, Product Spec., Price, Payment Schedule, Special Agreement etc.)–Security, Data/File Format and Work Flow/System Integration etc.The Trend of B2B EC•American Enterprises Start Implementing B2B EC•Well Known B2C Vendors Join B2B Market•Potential Problems and Government Interference to B2B ECAmerican Enterprises Start Implementing B2B EC•IBM, Ariba, i2 Technologies–IBM :Component Knowledge System for Suppliers: Pre-Procurement Service–IBM Buys Ariba and i2 Technologies Shares•Dell, IBM, HP and Ariba–Dell and Ariba : Strategic Alliance : Dell’s B2B Trading Site for Small Medium Customers–Dell Wants to be Internet Infrastructure Supplier: HW+SW Integrated System–B2B Well Known Vendors: Ariba, Commerce One, i2 TechnologiesWell Known B2C Vendors Join B2B Market•eBay – Largest person 2 person web auction system–eBay Business Exchange – Computer HW/SW, Electronic Products, Industrial Equipments, Office Equipments, Professional Tools•Yahoo–B2B Catalogue–Day to Day Small Medium Business Operation Related Product Search Engine–Link to F : Material, parts, suppliers–B2B auction site: DoveBPotential Problems and Government Interference•To Prevent market being dominated by unfair trading monopoly (Pricing, goods, even cheating etc)•Cannot refuse new customers to the marketplace – Public Marketplace Concept•Legal issue regarding damaging the system deliberately •Traditional Trading Channels – e.g. Travel Agents, Distributors, etc.Using B2B to Create New Management Styles•B2B EC Becomes the Trend•Main Benefits of B2B EC–Increase Supply Chain Efficiency–Integrate Enterprise Resources–Strengthen Customer Relation Management•Marketplace Operation Model–Focus on specific industry–Support related services (e.g. Logistic, information)–Maintain entire trading environment, facility and orderB2B Solutions and Implementations•Analysis Criterion–Business Sizes: S, M, or E–Market segment: B2B, B2C or B2B2C–Features: See next two pages•The Value of e-Marketplace–More chances to contact new customers and suppliers–No cost increases due to contact–Better security, lower cost, more additional services, more rigorous trading regulations, more efficient money/goods/information integration •Seven important factors to evaluate B2B solutions–FunctionalityCost–Time to MarketEase of Use–PerformanceExtensibility–FlexibilityFeatures to B2B Solutions•Integrate to MS BackOffice•Built-in pipelines for B2C and B2B process•Web site analysis tool•Search Functions•Start Simple Grow Fast•Payment Server•Indirect procurement automation•Link individual market site together to form a global marketplace•Localization support•Flexible designed business rules•Profiling and personalization•Solutions to buyers and suppliers•Providing B2B best practice templates•Process centric architecture supports dynamic load balancing and distribution•Selling digital contents as well as goods and services•Offers payment options such as partial payments, subscriptions, time-based payments and micro payments•Fault detection features•Sell through WAP and PDAs•Integrating transactions throughout non-transactive web sites•Managing transactions on remote, affiliate, and portal sites•Supporting machine-to-machine transactions – infinite scalability•Supporting machine-to-machine, application-to-application data exchange•Taking data from multiple sources and integrate it into a single document, useful for reporting and specialized content management•No application required, browser only scalability on communities•Data, information, knowledge, intelligence are transferable on the net•Not limited to trading but also to engineering and all other business related areas•Supporting marketplace to marketplace anything exchanges including data, info., knowledge, intelligence or even system itselfFeatures to B2B SolutionsB2B Solutions and Implementations•Implementation Problems:–Confused between B2B and B2C –No standard solution can solve all problems, customization must be done•Important Factors to Implementation–Define Purpose–Define Function Requirement–Define Operational Requirement–Define Technical Requirement–Define SW/HW PlatformDevelopment and Security Management of B2B EC•Important factors and trading features to B2B EC•3 Key Technologies to B2B EC•Definition to Real and Virtual Value Chain•3 Kinds of Key Experts to Successful EC Strategies•7 Threatens B2B EC is facing•5 Considerations to Construct B2B EC Security Mechanism•Key Factors to the Future B2B EC DevelopmentImportant factors and trading features to B2B EC•Security (B2B >> B2C)•Encryption, Electronic Stamps, Token and many other security management technologies•Value Chain Integration, Cataloging, Webvertising, Information Push, Groupware & Workflow, Internet-based Business Processes, Collaborative Product Commerce, Knowledge Management, One-2-One Customer Services, Workflow Document Management, Query and Navigation, Direct Distribution to Customer3 Key Technologies to B2B EC•Software Agent: Automatically Operated Personal Secretary•Virtual Reality Modeling Language: Make 3D Web Site Possible•Virtual Organization: Interactive Virtual CommunityDefinition to Physical and Virtual Value Chain•Physical Value Chain: Manufacturing, Distribution, Sales real products•Virtual Value Chain: R&D, Distribution, and Sales to digital information3 Kinds of Key Expertise to Successful EC Strategies•Product: Development, distribution, and sales•Science: Security, Middleware, Virtual Private Network, Certificate Authorities, Virtual Data Base, Encryption/Decryption, KM, Web Architectures, Relation Management•Technology: System engineering, business process integration, computer security, information engineering, consulting etc7 Threatens B2B EC is facing•Hiker Penetration•Data Security and Protection Failed•Service Broken•Cheating and Stealing•Lack of Data Integrity•Steal System Resources•Steal Intellectual Property5 Considerations to Construct B2B EC Security Mechanism•Security Regulations•Identification and Certification Systems•Network Basic Infrastructure Construction and Maintain•Anti-Stealing Protection Design•Organization SecurityKey Factors to the Future B2B EC Development•Component Based Software Development•Consider Security at the Component Level•Supply Chain and Partners EC Security Model Becomes the Future TrendOur Solutions to B2B2CGlobal Information Logistic•Intranet Infrastructure–Knowledge Management–Operation Management–Schedule and Project Management•Internet Infrastructure–B2B2C from One Enterprise : SCM, CRM, PRM•Extranet Infrastructure–Marketplace–Global Information LogisticTopic 3 Enterprise Intranet SystemSystem Infrastructure•Knowledge Management －Provide a way for information flow to store Knowledge within Enterprise －By the Discussion Board and Consulting Board to transfer information into knowledge•Operation Management －Business Process Area －Fully Customized Function Area•Schedule and Project Management －Tasks Schedule Control －Automatic Delay Warning SystemIntranet Infrastructure•KM/Operation/Schedule & PM•Business Process /Organization /Product /Subsystems•Project, Task, Knowledge & Data•Discussion Board / Consultant Board•Reference Area / Function AreaSoftware InfrastructureKMBusiness ProcessBusiness ProcessOperationSchedule & PMOrganisationOrganisationProductProductSubsystemSubsystemProjectProjectTaskTaskKnowledgeKnowledgeDataDataDiscussion BoardDiscussion BoardConsulting BoardConsulting BoardReference AreaReference AreaFunction AreaFunction AreaHardware Infrastructure•Single Server•Business Server•Distributed Transaction Server•Web ServerSingle ServerUser ServiceBusinessServiceDataServiceABCDFEGHIJKLApplication 1Application 2LocalAreaNetworkWorkstationWorkstationWorkstationADCADApplication1Application2Application1IJK LBFEGHNetwork ServerBusiness Server (Application Server)User ServiceBusinessServiceDataServiceABCDFEGHIJKLApplication 1Application 2WorkstationWorkstationWorkstationADCADApplication1Application2Application1IJK LBFEGHDBMSData ServerBusiness ServerDistributed Transaction Server User ServiceBusinessServiceDataServiceABCDFEGHIJKLApplication 1Application 2WorkstationWorkstationWorkstationADCADApplication1Application2Application1IJK LBFEGHDBMSData ServerComponent ServerComponent ServerTransaction ServerTransaction management and component poolingWeb Server User ServiceBusinessServiceDataServiceABCDFEGHIJKLApplication 1Application 2WorkstationWorkstationWorkstationADCAApplication1Application2Application1IJK LBFEGHDBMSData ServerTS Component ServerTS Component ServerIIS Web ServerTS Component ServerTransaction management and component poolingDCContainer (Browser)Downloadable Business ComponentAActiveX UIComponentIntranet System In RealityTopic 4 Extranet Communitye-MarketplaceEnterprise PortalIndustry PortalSupply Chain PortalActive e-Box Site BuilderExtranet portalPortal ManagerASP ServerB2B2C e-MarketplaceInformation Infrastructure•Internet Infrastructure–B2B2C from One Enterprise : SCM, CRM, PRM•Extranet Infrastructure–Marketplace–Global Information LogisticStandard Enterprise Portal Enterprise Portal Customer Portal External Relations Internal Information Market Links Application Software Vender/Supplier Portal Department Portal Enterprise Portal ERP Server PDM Server Portal ManagerSupply ChainPortalIndustrial Portal (e.g. Mold Industry Portal)Enterprise A PortalEnterprise B PortalEnterprise C PortalUpdated by e-BOXe-BoxPagePagePagePageExtranet ArchitectureDB ServerDB ServerAP ServerAP ServerUI DB SeverUI DB SeverWeb SeverWeb SeverWin ClientWeb ClientDB ServerDB ServerAP ServerAP ServerUI DB SeverUI DB SeverWeb SeverWeb SeverWin ClientWeb ClientE-BoxE-BoxE-BoxE-BoxE-BoxE-BoxE-Box ServerWeb ClientWeb ClientExtranet System •E-Box concept : Data + Components•E-Box Replication•User Interface Services, Application (Business) Services (Components), Basic Data Modeling Services, Data Services, Transaction Services•Peer-to-peer & Centralized Data Replication - 4 Basic Modes (e-Box basic data modeling services)E-Box ConceptRelational DBModule AP Decomposed ToolsSoftware DecompositionE-BoxE-mailWEBBasic e-Box Data Modeling Services•Single Data Model•Multiple Views for Different Applications•Dynamic Combination Based On Configuration Management•Various Viewers for Various Standard Application (Environment) Concepts•Query, Calculation, Reporting, Forming ServicesBasic e-Box Application Services•Flow Box•Knowledge Box•Business Process Box•Schedule Box•…...e-BOX Application – Flow BoxE-Box Application – Project Schedule BoxOpen Bidding on e-MarketplaceUpload e-BoxRegister To e-Boxw/o ControlPortal Page• List of e-Box• List of Online UsersDownload e-Boxwith ControlRegister To e-BoxControl msg.Thru. Master/Slave DataVendorSupplierUse e-Box Master/Slave ModeOLE Solutions to e-MarketPlaceActive E-Box(Intranet)IntranetFlow BoxE-Box BaseWorkFlowE-BoxXMLDataBaseE-Box(Intranet)E-MasterUser DBE-MasterUser DBIntranetE-BoxXMLASPASPSystem InfrastructureResources•Technical Specialists–Information Technology：Yih-Ping Luh President and CEO–Mold Technology：Charles Hsu, Senior Consultant and COO•Real Experiences–Foxconn Corporation–Pou-Chen CorporationInformation Technology From OLE•Kernel Technology：Recursive 3-Tier Arch.–3-Tier：UI、Function、Database–Recursive：Any tier within the 3-tier can be built from another 3-tier model•Componentlized Software –Based on recursive 3-tier model, develop optimized number of components–Stability and efficiency can be guaranteed–Includes kernel component library and application component libraryProducts OfferedExtranetInternetIntranete e-Box-Boxe e-ASP-ASPe e-Master-Master•e-Master：：Strengthen enterprise core competition. Solutions to the Intranet web enabled EIM system•e-Box：：Partial data partial function communicate through e-Mail and web to all suppliers, customers, partners with the enterprise information system as the centralized server system•e-ASP：：Construct open, fair, and equally accessible e-Marketplace. Global value chain Extranet solutionsIT Products by OLE Tech.Mold Specialties•Design Technology: CAD, Geometry Translation, Mold Design, Material Properties, etc•Manufacturing: CAM, Part Manufacturing, Mold Manufacturing•CAE：FEM, Motion, Mold Flow etc.Mold MasterProEUGIDEASCATIASWSEACADParasolidACISSTLVRMLOLE Partnersthink 3hyperMillCOSMOSC-MoldSmarTeamMold Design Package–Mold MasterGeom. Trans.Mold DesignTesting & AnalysisMold Mfg.ingSamplingGeometry FixingMold DisginEngineering AnalysisMachine ToolsOLE Engineering Services and ConsultingOLE Information Services and ConsultingKnowledge ManagementProduct DesignProduct DesignMechanism Mechanism DesignDesignMold DesignMold DesignProduct Mfg.Product Mfg.Pro/EThink DesignUGIDEASCATIASolidWorksSolidEdgeAutoCADACISParasolidIGESSTEPSTLMOLD MASTERMOLD MASTER3D CAD/CAM/CAE/PDM Integration Platform3D CAD : think Design3D Mold Design : K-Mold3D CAM : HyperMillPDM : e-Master, e-Box, e-ASP, SmarTeamCAE: C-Mold + COSMOSKM, PDM and EIM SystemsProduct CenterOrganization& SubsystemsBusiness ProcessGeom. Trans.Design ChangeMold ECMold ModificationMold FlowMaterial PropertyToleranceStructureThermalStaticFluid DynamicsElectro MagneticFatigueNonlinear Drop TestTool and Machine set UpMachine ParamtersOn-Site OfficeOn-Site Office1-1 Customer ServicePrecision Mold Design and Mfg. Business ProcessSoftware Platform and ApplicationsMold Mfg.Mold Mfg.The Community•Product Design – All Customers•Product Mechanism Design – Taiwan•Mold Design – Asia Pacific–Geometry Translation, Analysis•Mold Manufacturing – Asia Pacific–NC Verification, High Speed Machining, etc.•Product Manufacturing – Mainland China•Information & Knowledge Management – OLE Technology•Money & Logistic Management - BexComThe Business Opportunity•Started with Moll Industry Intranet system–Knowledge, Operation, Project Schedule, Resources–Each one with four views: Business processes, organizations, product centers, and subsystems•Promote to handle Moll Industry supply chain information system–Centralized server on Moll Industry–Communicate with suppliers and customers through e-Mail and web page using e-Box–Very close to Pou-Chen and Foxconn business model•Invite more customers, mold makers, mold design houses, part manufacturers to join the marketplace–Global logistic information management system–Mold marketplace business –Strong community to compete with othersCollaboration Proposal - Example•Intranet : OLE Tech. sends 10 engineers to build the system •Internet : OLE Tech. helps building up Asia Pacific supply chain system. Also implement e-Box business model to all suppliers and customers •Extranet : OLE and Moll Industry builds up neutral companies (join ventured) to handle the mold marketplace businessExtranet System In Reality。