深圳某电子公司质量手册范本.doc

新雷欧电子（XX）质量手册 NLEQM-0201-01制作：检查：核准：2001年12月01日实施文件修改记录表序号页次修改日期修 改 容修 改检 查核 准1全部2001.11.20全面修订 NEW LEO ELECTRONICS (SHEN ZHEN) CO.,LTD.程序文件：NLEQM-0201-01目 录版 号01页 次1/25生效日期2001-12-01目录············································································································································11.0 目的···································································································································22.0 适用围···························································································································23.0 概述···································································································································24.0 ISO9002质量体系要求···································································································34.1 管理职责···························································································································34.2 质量体系···························································································································64.3 合同评审···························································································································84.4 设计控制···························································································································94.5 文件和资料控制··············································································································104.6 采购 ································································································································114.7 顾客提供产品的控制······································································································124.8 产品标识和可追溯性······································································································134.9 过程控制··························································································································144.10检验和试验·······················································································································154.11检验、测量和试验设备的控制·······················································································164.12检验和检验状态控制·······································································································174.13不合格品的控制···············································································································184.14纠正和预防措施···············································································································194.15搬运、贮存、包装、防护和交付···················································································204.16质量记录的控制···············································································································214.17部质量审核···················································································································224.18培训···································································································································234.19服务···································································································································244.20统计技术···························································································································25附件1. 品质保证体系流程图2. ISO9002要素、公司文件与责任部门对照表3. 组织架构图 NEW LEO ELECTRONICS (SHEN ZHEN) CO.,LTD.程序文件：NLEQM-0201-011.0-3.0章 目的·适用围·概述版 号01页 次2/25生效日期2001-12-011.0 目的本手册的制定是为了传达本公司的质量方针、程序和要求，并不断加以改善，以促进和保证质量体系活动的持续有效；同时，也为本公司日后质量体系审核提供文件依据，并就质量体系要求与其实施方法培训人员，作为确保产品符合客户或规定要求的一种手段。

2.0 适用围本手册适用于所有涉与与本公司的产品质量有关的部门，也满足ISO9002标准中质量保证体系各要素的要求3.0概述3.1 公司概况新雷欧电子（）位于省市宝安区71工业区E地段K、L幢，于1994年8月开始筹建，1995年1月正式投产目前主要生产激光打印机的相关产品、复印机的相关产品、条形码打印机系列产品、收银机系列产品以与电子黑板等投产至今，本公司紧紧围绕董事会提出的“建成相互帮助、明亮、清洁和安全的工厂，热情、努力、诚意以与认真负责地进行工作”的宗旨，致力于为全体员工提供舒适的工作环境、持之以恒地为客户提供优质的产品和服务；同时公司也不断得到发展和壮大，取得了良好的经济效益和社会效益3.2 质量手册简介本公司的质量体系是根据ISO9002:1994标准的要求，结合自身的实际情况，而建立起来的，共包括18个质量体系要素是本公司开展质量活动的纲领性文件，它阐述了公司的质量方针、承诺、组织架构、管理职责和权限，以与过程和程序本手册由公司总经理批准颁布发行，为保证本手册容的长期符合、适宜和有效，公司总经理每年对其评审一次，必要时时予以修订当客户需要和出于其它理由需要将此手册发给本公司以外人员或单位时，应经总经理同意后，由品质保证管理课按程序作为参考文件发放。

※本手册以中文版为原版 NEW LEO ELECTRONICS (SHEN ZHEN) CO.,LTD.程序文件：NLEQM-0201-014.0章 4.1节 管理职责版 号01页 次3/25生效日期2001-12-014.0 公司质量保证体系要求4.1 管理职责4.1.1品质方针新雷欧电子（）的品质方针是：〖让客户信赖的品质管理〗品质方针由本公司总经理制定在具体理解和执行品质方针的基础上，规定了如下基本事项：※做决定好的事※确实地实行决定好的程序※自己的作业直接关系着顾客※资料就是事实※完全了解事实※明白原因后就可采取对策※不断进行检讨和改善※好的产品来自好的环境4.1.2 。