领导力与沟通课件(powerpoint 54页).pptx

LEADERSHIP and COMMUNICATION领导力与沟通领导力与沟通PRESENTER 主讲人Professor J. N. Matteis 朱利斯.尼克.马特斯(Ma Li Ke )WHAT IS LEADERSHIP?什么是领导力什么是领导力NARROW VIEW NARROW VIEW 狭义：狭义：n nA POSITION OF POWER AND AUTHORITY A POSITION OF POWER AND AUTHORITY n n一个具有权力与权威的职衔一个具有权力与权威的职衔n nTHE ACTIONS OF A PERSON IN CHARGE OF A COMPANYTHE ACTIONS OF A PERSON IN CHARGE OF A COMPANYn n一个人管理公司的行动一个人管理公司的行动BROADER VIEW BROADER VIEW 广义广义LEADERSHIP IS A PROCESS OF LEADERSHIP IS A PROCESS OF INFLUENCINGINFLUENCING OTHERSOTHERS领导的过程，就是一个影响他人的过程领导的过程，就是一个影响他人的过程GETTING RESULTS THROUGH PEOPLEGETTING RESULTS THROUGH PEOPLE取得结果取得结果POSITIVE INFLUENCE POSITIVE INFLUENCE 积极的影响积极的影响AN INVITATION TO GREATNESSAN INVITATION TO GREATNESS THAT WE EXTEND TO OTHERS THAT WE EXTEND TO OTHERS 走向伟大走向伟大NOT A TITLE OR POSITION, BUT A ROLE WE PLAYNOT A TITLE OR POSITION, BUT A ROLE WE PLAY 不是一个头衔或位置不是一个头衔或位置, , 而是扮演一个角色而是扮演一个角色 INFLUENCING OTHERS影响他人n nHow you choose to influence others will shape how you How you choose to influence others will shape how you approach Planning, Organizing, Leading and Controlling.approach Planning, Organizing, Leading and Controlling. 你影响他人的方式会影响你如何计划、组织、领导和控制你影响他人的方式会影响你如何计划、组织、领导和控制n nDo you want to create fear or trust?Do you want to create fear or trust? 你希望创造恐惧还是信任？你希望创造恐惧还是信任？n nLeadership Styles: Leadership Styles: 领导风格领导风格 Autocratic, Consultative, Participative, Democratic, Autocratic, Consultative, Participative, Democratic, Free-Reign, Transformational, Situational Free-Reign, Transformational, Situational 独裁式、咨询式、参与式、民主式、放任自由式、变革独裁式、咨询式、参与式、民主式、放任自由式、变革式、情境式式、情境式WHO ARE LEADERS 谁是领导者n nPeople call individuals “leaders” when they People call individuals “leaders” when they exhibit such traits as exhibit such traits as 展现以下特质的人被称为展现以下特质的人被称为“ “领导者领导者” ”l lOutgoing Personality Outgoing Personality 外向的个性外向的个性l lStrong Verbal Skills Strong Verbal Skills 很强的表达能力很强的表达能力l lIntelligence Intelligence 有智慧有智慧l lAggressiveness Aggressiveness 上进上进l lUnderstanding Understanding 体谅他人体谅他人l lIndustriousness Industriousness 勤奋勤奋l lHigh People Behavior High People Behavior 高度的人际技能高度的人际技能l lHigh Task Behavior High Task Behavior 高度的处事能力高度的处事能力FUNDAMENTALS OF LEADERSHIPFUNDAMENTALS OF LEADERSHIP领导力的本质领导力的本质n n1. POWER 1. POWER 权权 利利n n2 2. UNDERSTANDING PEOPLE . UNDERSTANDING PEOPLE 了解他人了解他人n n3. INSPIRING FOLLOWERS 3. INSPIRING FOLLOWERS 鼓舞追随者鼓舞追随者n n4. 4. ADOPTING A FLEXIBLE STYLE ADOPTING A FLEXIBLE STYLE 采取灵活的风格采取灵活的风格EFFECTIVE LEADERSHIPEFFECTIVE LEADERSHIP 1 1高效领导高效领导 1 1DEVELOPING YOURSELF DEVELOPING YOURSELF 开发自己开发自己l lBECOME MORE SENSITIVE BECOME MORE SENSITIVE 更加敏感更加敏感l lBECOME MORE CREATIVE BECOME MORE CREATIVE 更有创造性更有创造性l lREDUCE TIME WASTERS THROUGH DELEGATIONREDUCE TIME WASTERS THROUGH DELEGATION 通过授权，通过授权，减少浪费时间减少浪费时间l lDEVELOP ORGANIZATIONAL SKILLS DEVELOP ORGANIZATIONAL SKILLS 开发组织技能开发组织技能l lDEVELOP COMMUNICATION SKILLSDEVELOP COMMUNICATION SKILLS 发发 展沟通技能展沟通技能l l LEARN MORE, READ MORE, LISTEN MORE LEARN MORE, READ MORE, LISTEN MORE 更多地学习、阅读与聆听更多地学习、阅读与聆听EFFECTIVE LEADERSHIP 2EFFECTIVE LEADERSHIP 2高效领导高效领导 2 2DEVELOP YOUR SUBORDINATES DEVELOP YOUR SUBORDINATES 开发你的下属开发你的下属n nAT WORK AT WORK 工作中工作中n nTHROUGH COURSES, WORKSHOPS THROUGH COURSES, WORKSHOPS 通过课程，研讨会通过课程，研讨会n n AT HOME AT HOME 家家 里里 ELEMENTS OF LEADERSHIPELEMENTS OF LEADERSHIP领导元素领导元素n n1. TAKING CHARGE 1. TAKING CHARGE 担负责任担负责任n n2. STRATEGIC VISIONING 2. STRATEGIC VISIONING 战略远见战略远见n n3. COMMUNICATION AND TEAMWORK3. COMMUNICATION AND TEAMWORK 沟通和团队协作沟通和团队协作n n4. WORKING WITH INTEGRITY 4. WORKING WITH INTEGRITY 诚信工作诚信工作TO LEAD IS TO SERVE领导就是服务SERVANT LEADER 仆人式的领导者n nChange in attitude and behaviorChange in attitude and behavior 态度与行为的改变态度与行为的改变n nA form of service to other peopleA form of service to other people 服务他人的一种方式服务他人的一种方式n nCare for others, help, protect, guide them to successCare for others, help, protect, guide them to success 关心他人，关心他人， 帮助、保护和指引他人成功帮助、保护和指引他人成功n nTreats others with respect, dignity, honesty and trustTreats others with respect, dignity, honesty and trust 以尊重、敬重、诚实和信任的方式对待他人以尊重、敬重、诚实和信任的方式对待他人n nBecomes a humble role model, behaving honorablyBecomes a humble role model, behaving honorably 成为谦卑的典范，行为光明正大成为谦卑的典范，行为光明正大n nRecognizes needs/talents and is generous in praiseRecognizes needs/talents and is generous in praise 辨识需要辨识需要/ /才华，慷慨地表扬才华，慷慨地表扬COMMON ELEMENTS OF LEADERSCOMMON ELEMENTS OF LEADERS领导人的共同要素领导人的共同要素n nTHEY CARE. THEYRE INTERESTED.THEY CARE. THEYRE INTERESTED. 他们关心人，他们关心人， 对他人感兴趣对他人感兴趣n nTHEY WANT TO HELP. THEY WANT TO HELP. 他们愿意帮助他人他们愿意帮助他人n nTHEY FEEL RESPONSIBLE. THEY FEEL RESPONSIBLE. 他们有责任感他们有责任感n nTHEY COLLABORATE WITH OTHERS.THEY COLLABORATE WITH OTHERS.他们与他人共同工作他们与他人共同工作n nTHEY INFLUENCE AND GUIDE OTHERS. THEY INFLUENCE AND GUIDE OTHERS. 他们影响和指导别人他们影响和指导别人n nTHEY LEAD THROUGH RELATIONSHIPS. THEY LEAD THROUGH RELATIONSHIPS. 他们善用人际关系进行领导他们善用人际关系进行领导n nTHEY GET OTHERS TO COOPERATETHEY GET OTHERS TO COOPERATE他们赢得别人的合作他们赢得别人的合作n nTHEY WANT TO MAKE A DIFFERENCE.THEY WANT TO MAKE A DIFFERENCE.他们寻求改变他们寻求改变YOU DONT NEED A TITLE。