日本商务礼仪中英文版课件.ppt

单击此处编辑母版标题样式,,单击此处编辑母版文本样式,,第二级,,第三级,,第四级,,第五级,,*,,*,,,,,Japanese Business Etiquette,Speaker Mirinda,Appearance,Appearance,First met the Japanese attach great importance to the exchange of business cards. Japanese people think that card is a representative of treatment to treat them as business cards himself. so when we go to a commercial negotiation, we have everyone in the delivery room, business cards, and receive their cards, not missing any one person, although it takes a lot of time, but it is said that friendship between and respect the way.,,Meeting etiquette,日本人初次见面对互换名片极为重视。

日本人认为名片是一个人的代表，对待名片就像对待他们本人一样当我们去参加一个商业谈判会，我们必须向房间里的每一个人递送名片，并接受他们的名片，不能遗漏任何一个人，尽管这需要花费不少时间，但这是表示相互间友好和尊敬的一种方式Meeting etiquette,To meet more Japanese people to bow for the ceremony. It is generally between 30 degrees and 45 degrees line of bow, bow bend of the different shades of that meaning is different, bending low, and most polite bow called "the most salute.“,Men bowed, hands naturally hang down on both sides of underwear,,,Respectful of each other that, the more to the left hand resting on his right hand on the bow on the front, women in particular.,,日本人见面多以鞠躬为礼。

一般人们相互之间是行,30,度和,45,度的鞠躬礼，鞠躬弯腰的深浅不同，表示的含义也不同，弯腰最低、也最有礼貌的鞠躬称为“最敬礼”男性鞠躬时，两手自然下垂放在衣裤两侧；对对方表示恭敬时，多以左手搭在右手上，放在身前行鞠躬礼，女性尤其如此Car etiquette,Traveling by bus, to buy tickets in advance ready for the change,,,on the bus into the vending machine. Japan's buses are mostly under the back door on the front door.,,Ride taxi way and mainland China, Hong Kong, Taiwan, the same. Is controlled by the driver door taxi, passengers need,,not shut himself off on the car door.,,,When the ceremonial train, passengers should travel by the,,mouth of the order queue until after the passengers in the car door on both sides is divided into two lines, then is finished off passengers on the train.,,,,,乘车搭乘巴士时，要事先准备好买票的零钱，上车后投入自动售票机内。

日本的巴士多是前门上后门下乘座出租汽车（的士）的方法与中国大陆、香港、台湾相同只是出租车门由司机控制，上下车乘客无须自己关开车门乘车乘坐电车之礼时，乘客应在乘车口处（地上涂有标记）按秩序排队，待车停后乘客在车门两侧分成两行，等下车乘客下完后再上车elevator etiquette,Press the elevator button, the guests more than one person,,in the case, first enter the elevator in one hand and press the "open" and the other handhold the elevator side door and politely say, "Come.“,,,Whether greeting visual elevator, facing sideways in the elevator as far as guests.,,,Destination floors, hand hold open the door button, make your hand out of action. Guests out of the elevator, he immediately stepped out of the elevator, and enthusiasm,,to guide the direction of travel.,先按电梯按钮，在客人不止一人的情况下，先进入电梯，一手按“开门”，另一手按住电梯侧门，并礼貌地说“请进”。

电梯内可视情况是否寒暄，在电梯内尽量侧身面对客人到达目的楼层后，一手按住开门按钮，一手做出请出的动作客人走出电梯后，自己立即步出电梯，并热情的引导行进的方向Clothing etiquette,Japanese, both in formal occasions, or in an informal setting, are focusing on their clothing. On formal occasions, the majority of young men and women dress suits.,,,Men usually wear a suit and tie, Do not wear black suit, white shirt and black tie because that is funeral attire.,,,Women should only wear low-heeled shoes to avoid towering over men.,,日本人无论在正式场合还是在非正式场合，都很注重自己的衣着在正式场合，男子和大多数中青年妇女都着装西服。

男子穿西服通常都系领带不要穿黑色西装，白衬衫和黑色领带，因为这是葬礼的服装女士只能穿低跟鞋，以避免超过男子肩膀Communication etiquette,Call,,call the Japanese, it must be said the last name, followed by "san", must not be called names,.,称呼：称呼日本人时，必须要称姓，后面接“,san,”，绝不可称名Position,Communication etiquette,职位：主席,—,总裁,—,副总裁,—,专务,—,执行副董事长,—,常务董事,—,董事,—,部长,—,课长,,,,Communication etiquette,Conversation with the Japanese, not said as he pointed at, others should not have interrupted his speech interrupted.,,,Three or more conversation, be careful not to cold most of the people.,,,In conversation, do not inquire about the Japanese age, marital status, wages and other private affairs.,,,Taboo topic is World War II.,,,与日本人交谈，不要边说边指手划脚，别人讲话时切忌插话打断。

三人以上交谈时，注意不要冷落大部分人在交谈中，不要打听日本人的年龄、婚姻状况、工资收入等私事禁忌话题是二战,Communication etiquette,,Japanese opinion even if they hold a clear, they also avoid the "I think so", "My opinion is this," the direct expression, while the use of "I'm afraid that right?" "I think so to consider, you see do? "This mildly worded, clearly that this expression is appropriate and polite. Expression in the language clearly shows that the consideration to each other and judge left the room, showing that in response to listening to each other, and then express their ideas of a gesture.,,,日本人即使自己持有明确的意见，他们也避免,“,我是这样想的,”,、,“,我的意见是这样的,”,等直接表达方法，而采用,“,恐怕这样吧？,”“,我想这么考虑，你看如何呢？,”,这种婉转的措词，明显地认为这种表达方式是适当而有礼貌的。

在语言表达上明确地表明，给对方留有考虑和判断的余地，显示出在听取对方反应后，再表示自己的主张的一种姿态Food etiquette,Food taboo,The Japanese generally do not fat meat and offal, lamb and some people do not eat duck;,,,Japanese avoid when using chopsticks to chopsticks on top of dishes, Taboo or too full of the rice filled with sharp;,,,Meal during taboo finishing touch his clothes or hands, your hair, because it is unsanitary and rude behavior;,,,At the banquet dinner, the taboo too far away from the people with loud speech,日本人一般不吃肥肉和猪内脏，也有人不吃羊肉和鸭子,,日本人使用筷子时忌把筷子放在碗碟上面，招待客人忌讳将饭盛过满过多,,忌讳用餐过程中整理自己的衣服或用手抚摸、整理头发，因为这是不卫生和不礼貌的举止,,就餐时禁忌口含或舌添筷子，忌讳含着食物讲话或口里嚼着东西站起来，否则会被认为缺乏教养；,,在宴会上就餐时，忌讳与离得较远的人大声讲话,,Food etiquette,They will prefer that you choose a Western-style restaurant when you entertain.,,,Crackling sound when eating or soup, the Japanese not only taboo but welcome, because such behavior is often considered a meal for those who eat sweet food praise or performance.,,他们会更喜欢您选择的西式餐厅，当你招待。

吃饭或喝汤时发出声响，日本人不仅不忌讳反而欢迎因这种行为往往被认为是用膳者对饭菜的赞美或吃得香甜的表现Entertainment etiquette,Japanese business has its own unique social etiquette, and work and  entertainment demarcated, hard work, indulge in entertainment.,,,Do not discussed in the entertainment business, even to talk about, it should be after the event, proposed by the owner.,在娱乐活动中不要讨论商业活动，即使要谈，应该在活动后，由主人提出来日本的商业社交活动有其独特的礼仪，而且工作和娱乐界限分明，拼命工作，纵情娱乐Entertainment etiquette,A level of  entertainment with,,golf, tea, drinking in general,,activities, Kara OK and so on.,有层次的娱乐有高尔夫、茶道，一般的活动有饮酒、卡拉,OK,等。

Gifts etiquette,Gift giving is very important both business and personal situations,,,Style is everything, the gift itself is of little importance.,,,Don't give anything wrapped in white as it symbolizes death, don't use bright colours (especially green) or bows to wrap the gift either.,,,Give your host some warning during the evening that you intend to give them a present. Don't surprise your host.,,送礼是非常重要的的企业和个人的情况；风格是一切礼物本身的意义不大，它周围的仪式是什么事情始终包装礼品仔细选择的文件，不给任何包裹在白色，因为它象征着死亡不要使用鲜艳的色彩或蝴蝶结包装礼品这是更好的地方，你买了礼物给经线，以确保它是适当的。

在晚上，你打算给他们一个礼物给你的主机一定的警示作用不要惊讶您的主机Give the gift with both hands and accept gifts with both hands.,,,Gifts should be given at the end of a visit.,,,Good gift ideas are top choice beef, fruit and alcohol such as brandy, quality whiskey and wine.,Gifts etiquette,用双手给的礼物，用双手接受礼品；一般情况下，礼品将不会被打开，而你有如果你的主机的坚持，你打开他们给你的礼物，这样做仔细他们采取礼品包装的骄傲，说明你欣赏的努力；礼品应考虑在访问结束Gifts etiquette,Do not give gifts in odd numbers or the number four, odd numbers are bad luck and four sounds like the word for death in Japanese.,,,Avoid sending a gift comb, comb the pronunciation and death because similar.,,不要给礼物在奇数或四，奇数是运气不好，听起来像日语单词的死亡；,,不要送梳子，因为梳子的发音跟死相近。

Thank You,。