BEC口语真题.doc

Programme for New StaffThe manufacturing company you work for would like to introduce a full programme of training for new staff. You have been asked to help prepare the programme.Discuss, and decide together:l What should be covered by the training programmel How else new staff can be helped to settle into their jobs as quickly as possible1. orientation, e.g. company history, main line of products. 2. specific department organization & procedure. 3. technology utilization, e.g. photocopier, shredder, fax machine, coffee brewer. 1. tour of facilities. 2. happy hour party or get-together. 3. answer questions from new staff to help with learning curve problems.Incentive Scheme for StaffYour company is considering setting up an incentive scheme to improve staff performance. You have been asked to make recommendations for the scheme.Discuss, and decide together:l What benefits an incentive scheme would bring to the companyl What types of incentives could be offeredl Which employees in the company should be targeted1. better efficiency & performance. 2. a sense of recognition, employee loyalty and commitment, staff turnover reduction. 3.better morale, higher motivation. 1. training. 2. certificates, e.g. employee of the month, of the year. 3. cash prize, promotion, better remuneration. 1. key personnel 2. high turnover group 3. senior executivesStaff TurnoverThe Managing Director of your company is keen to reduce the number of staff leaving after a short time. You have been asked to suggest ways of encouraging staff to stay in the company.Discuss, and decide together:l What kinds of incentives might help to retain staffl How to ensure that staff satisfaction is maintained1. better fringe benefits, cash, promotion. 2. training opportunities. 3. recognition. 1. flexible work schedule. 2. offer them job security 3. more staff involvement programmes Staff RelocationYour company needs to relocate several members of staff to a new branch opening in another part of the country. You have been asked to submit ideas on how to make relocation attractive for staff.Discuss, and decide togetherl Which types of financial incentives the company could offer to staffl What other types of incentives might be importantl What information staff would need to know about the new location1. pay increase 2. kids’ education 3. housing allowance 1. recognition 2. training 3. return airfare per year.1. local climate. 2. language and culture. 3. demographics, purchasing power.TeamworkYour company is sending a small group of employees away together for three days to encourage them to work as a team. You have been asked to help plan the programme.Discuss, and decide together:l What practical arrangements the company needs to make before the tripl What work and leisure activities would be suitable for the groupl How to evaluate the success of the trip1. contact the receiving party. 2.accomodation arrangements. 3. ticketing issues. 1. light sportive group activities, bowling, golf etc. 2. business lunch or dinner. 3. sightseeing1. meet objectives or not. 2. whether they are now more familiar with each other. 3. participants’ feedbackProject AbroadYour company is proposing to send a team of staff abroad for six months to set up an office and train local employees. You have been asked to make recommendations for the project.Discuss, and decide together:l How to select appropriate staff to manage the projectl What preparation and advice the staff would need before leaving1. personality, adaptability, compatibility. 2. caliber & experience. 3. language proficiency, cultural awareness. 1. climate. 2. clarification of objectives. 3. preparation of training materials, design of training content. English Language Training Your company is planning to offer 30 hours of English language training to employees. You have been asked to help with the planning and organization of the training.Discuss, and decide together:l Which staff would benefit most from English language trainingl How to encourage employees to take part in the trainingl What kind of schedule would be suitable for the training1. staff who deal with foreign clients 2. staff who work overseas. 3. staff who already have some background in English1. use company time. 2. offer opportunities to be posted abroad. 3. use as a promotion criterion.1. weekends. 2. evenings right after work. 3. one afternoon. Staff TrainingYour company has decided to use an outside agency for training sales staff. You have been asked to have preliminary discussions with the agency to organize this.Discuss the situation together, and decide:l What information you will need to provide for the agencyl What kinds of questions you will need to ask the agency1. focus, contents, training objective. 2. format. 3. desired length. 1. pric。