南开19春学期（1709、1803、1809、1903）《酒店信息技术管理（一）（二）（EI双语）》在线作业-001答案

1、南开19春学期（1709、1803、1809、1903）酒店信息技术管理（一）（二）（EI双语）在线作业-1 4、B 一、单选题共20题，40分 hotel property selected to receive reservation requests after chain properties have exhausted room availabilities in a geographic region is called( )Aplanned facilityBoverrun facilityCstandard facilityDunderrun facility【答案】选择：B2、Which helps management collect sales literature on a variety of technology systems that meet the general information needs of the business. ( )AData collectionBData profileCProperty profileDProperty

2、 collection【答案】选择：C3、下列哪个计算机系统组件不是输入设备?( )A鼠标B打印机C键盘D扫描仪【答案】选择：B4、皇家港口饭店的管理团队想要减少将销售费用转账至顾客账单上的时间。该团队应对下列哪个饭店现有的管理系统的接口做出评价?( )A客房管理模块接口BPOS接口C辅助顾客服务接口D顾客账务模块接口【答案】选择：B5、The following elements are not included in a successful revenue management strategy( )Atransient room salesBfood and beverage activityCpermanent room salesDlocal and area-wide conventions【答案】选择：C6、To accommodate guest preferences and to ensure smooth check-in procedures, what function that front desk employees can use to bypass

3、the room or rate assignments automatically generated by the system?( )Aoverride functionBPre-registration functionCSystem update functionDRoom function【答案】选择：A7、What kind of electronic or hard copy documentation containing essential transactional support data for individually placed and rated telephone calls?( )AbillBcall recordCmenuDfax【答案】选择：B8、Which of the following materials are placed in the main document of the mail merge procedure?( )AnameBaddressCarea codeDmain body of the letter【答案】选择：D

4、9、Which description of hard key and soft key is wrong?( )AHard keys are dedicated to specific functions assigned by the manufacturer.BSoft keys can be programmed by users to meet specific needs.COnly soft keys support interchangeable menu boards.DThe devices surface is the number of hard and soft keys the keyboard or screen provides.【答案】选择：C10、菜单设计软件将菜肴组合为高但边际利润为低的菜单项的归类为( )A问题者B跟随者C明星D瘦狗【答案】选择：B1 daily report showing the number of guests and the names of guests expected to arrive with reservati

5、ons is( )Acommission agent reportBexpected arrivals listCexpected departures listDreservation record【答案】选择：B12、哪个设备可以位于POS设备的顶上、内部和侧面等多种形式( )A无线终端BOCR终端C显示器D磁卡终端【答案】选择：C13、Some steps made up a cycle that can transform the data into information. These steps may not include( )AinputBprocessCrecordDoutput【答案】选择：C14、具有现金抽屉的POS设备叫做( )A分账单终端B无线终端C磁卡终端D收款机终端【答案】选择：D15、建立独立的工作站,每个工作站都有一套完整的相同硬件的是( )A已转换的系统配置B单机配置C局域网D互联网设置【答案】选择：B16、下列关于房态的说法中,正确的是( )A房态差异是指房间状态之间的差异，如清理中、维修以及清理完毕等待检查B沉睡者是指空房被误认为已入住的状况C

6、房态只能通过预订数据决定，不受客房部数据的影响D非自动化的饭店技术能即时更新客房的状态【答案】选择：B17、在Internet上不同区域间传递信息的硬件设备是( )A局域网B路由器C网关D网桥【答案】选择：B18、电子表格的哪种功能可以在单元格数据改变时立刻生成新的结果?( )A图形能力B公式C重计算D宏命令【答案】选择：C19、将数据转换成信息是通过由一系列行动所构成的周期来完成的。这些步骤不包括( )A输入B处理C记录D输出【答案】选择：C20、A kind of program that is responsible for orchestrating the hardware and the software within the system called( )Asoftware programBROMCoperating systemDRAM【答案】选择：C二、多选题共10题，20分1、种类多样的顾客操作设备在保持相当于转任的服务水平时,还提供了房内使用的便利性。顾客操作设备包括( )A自服务登记入住系统B能源管理系统C信息服务系统D房内零售系统【答案】选择：ACD2、Th

7、e following which should be Property Management Systems are ( )AReservation ModuleBInventory ModuleCRooms Management ModuleDGuest Accounting Module【答案】选择：ACD3、可以用来衡量中央处理器的速度的单位有( )AGHzBMHzCm/sDkm/h【答案】选择：AB4、一个电话计费系统通常具有如下特征:( )A自动识别外拨电话B自动线路选择C最低费用线路D电话计费程序【答案】选择：ABCD5、POS order entry devices have ( )ATouch screen terminalBOCR terminalCWireless terminalDKeyboards and monitors【答案】选择：ABCD6、In addition to word processing software to create, edit and format documents, there are many special feature

8、s. The following is part of the word processing software features( )ArecalculateBAuto spell checkCPersonalized letter formatDStyle page【答案】选择：BCD7、What reports may customer report module generated? ( )Arooms allotment reportBregistration progress reportCrooms history reportDrooms productivity reports【答案】选择：ABCD8、The Christies management team has a total of 3100 rooms, with 2950 rooms sold on the first day. However, after checking it was found that the first day actually sold 2926 rooms. After co

9、rrecting the error in the number of rooms sold in the spreadsheet, the data displayed in the spreadsheet are ( )A2926B3100C0.9516D0.9439【答案】选择：ABD9、下列属于计算机内部的三种总线的有( )A输入/输出总线B数据总线C控制总线D地址总线【答案】选择：BCD10、下列属于薪资模块执行的功能的是( )A维护雇员管理文件B打印工资单C生成劳动管理报告D计算员工薪资【答案】选择：ABD三、判断题共20题，40分1、电话计费系统只能控制本地和长途服务,无法对外线电话定价。A对B错【答案】选择：B2、Sales filing system helps to maximize the sales departments efficiency.A对B错【答案】选择：A3、模板是与页边距、列、行、框架等有关的描述文件外观的一组规则。A对B错【答案】选择：A4、在计算机系统采购中,税、保险、运输等成本是隐性成本。A对B错【答案】选择：B5、自动化销售部门里账户文件是标准尺寸的文件夹,包含着满足客户业务基本需求所需的信息。A对B错【答案】选择：B6、The World Wide web is only one of the m

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