建立职场学习与绩效（WLP）的专家能力

1、Building Your Competence in Workplace Learning and Performance (WLP),By William J. Rothwell, Ph.D. Copyright 2001 by William J. Rothwell,威廉罗斯维尔博士 威廉罗斯维尔2001版权所有,建立职场学习与绩效(WLP) 的专家能力,Part I: Introduction,第一部分,简介,Purpose of the Session,Workplace Learning and Performance (WLP) is the latest generation of the field once called Human Resource Development (HRD) and, before that, Training and Development (T & D). How can you understand the field, the roles carried out by WLP practitioners, the competen

2、cies that are associated with successful performance in WLP now and in the future, and build your competencies as the WLP field changes in response to trends unfolding now? How might you apply this knowledge to year-end performance evaluation, compensation programs, and planning for the following years HRD efforts? Use this two-day Workshop to build your competence as a WLP practitioner.,本期培训的目的,“职场学习与绩效(WLP)” 是曾经被称为“人力资源开发（HRD）”，之前曾被称作“培训与发展（T&D）”的这一领域发展的最新阶段。您怎样理解这一领域？您怎样理解这一领域？怎样理解WLP从业者所扮演的角

3、色？怎样了解现在及将来都与WLP优良绩效有关的能力？在WLP领域的时代，怎样根据当今的趋势来增强自己的能力？您怎样把这些知识运用到年终的绩效考核、薪酬计划中及来年的人力资源开发工作中？通过这两天的培训，将会培养您作为一名WLP从业者的能力。,What Will You Take Away from the Session?,Upon completion of this two-day Workshop, you will be able to answer the following questions: What is Workplace Learning and Performance (WLP), and how does it compare to Training and Development, Human Resource Development, and Human Performance Improvement/Performance Consulting? What are the roles of the WLP practitioner, and why ar

4、e these important for you to know about?,您将从本期培训中 学到什么？,在结束这两天的培训后，您将能够回答下列问题： 什么是职场学习与绩效(WLP)？如何区分培训与发展（T&D）、人力资源开发(HRD)、员工绩效提升（HPI）与绩效咨询(HPC)等概念？ 职场学习与绩效（WLP）从业者的角色是什么？为什么了解它对您很重要？,What Will You Take Away from the Session?,What are competencies, and what competencies must the WLP practitioner demonstrate to be successful in todays dynamic work settings? What are outputs, and how does the WLP practitioner demonstrate these outputs to be successful? How can your organizations training department

5、 transition to become a WLP department, and why that might be worthy of consideration? What are your competencies in WLP, and how can you devise a professional development plan to build your competence as a WLP practitioner?,您将从本期培训中 学到什么？,什么是WLP能力？要在当今动态的工作环境中取得成功，WLP从业者必须具备什么样的能力？ WLP的产出是什么？WLP从业者如何阐明这些产出是成功有效的？ 怎样把您组织培训部门转变为一个职场学习与绩效（WLP）部门？为什么这种转变值得考虑？ 您在WLP方面的能力如何？为了增强自己作为WLP从业者的能力，您怎样来设计自己的职业发展计划？,What You Will Be Able to Do,Upon completion of this two-day Workshop, you will be able to do

6、the following: Explain how WLP is different from HRD, and why this difference is important Analyze human performance problems and identify root cause(s) Identify a range of possible interventions to close performance gaps and thereby address the underlying cause(s) of human performance problems,您将能够做什么？,两天的课程结束之后，您将能够进行下列工作： 阐明WLP和人力资源开发（HRD）的区别，并说明这样区别的重要意义 分析员工绩效问题并识别其根源 确认为缩小这种绩效差距而可能采取的干预措施，由此探寻员工绩效问题潜在的深层次原因,What You Will Be Able to Do,Select one or more interventions that are most appropri

7、ate for closing performance gaps Implement interventions successfully, using proven methods of project management and change management Evaluate the financial and no financial results of an intervention Review ways to apply new-found knowledge about WLP to year-end employee performance evaluations, compensation decisions, and planning for the following years HRD/WLP efforts.,您将能够做什么,选择最适合缩小绩效差距的一种以上干预措施 利用已经过验证的项目管理和变革管理方法，顺利实施干预措施 评价干预措施的财务和非财务成果 评价将新发现的WLP知识运用于年终的员工绩效评估、薪酬决策及来年HRD/WLP工作的方法,The

8、 Organization of the Workshop,培训的内容结构,Part II: What Is WLP, and Why Is It Important to You?,第二部分,什么是职场学习与绩效（WLP）？ 为什么了解它对您很重要？,Overview of this Part,This part examines: The background: What precedes WLP? What is Workplace Learning and Performance (WLP)? Why is WLP important?,本部分概述,该部分考察了： 背景：职场学习与绩效（WLP）之前的阶段是什么？ 什么是职场学习与绩效(WLP)? 职场学习与绩效（WLP）的重要性何在？,What Precedes WLP?,There have been five generations of the field originally called “training and development.” It is important to understand them be

9、cause they provide a backdrop against which to understand WLP.,什么是WLP的来源？,最初被称为“培训与发展”的这一领域，共有五个发展阶段 了解这五个阶段很重要，因为这几个阶段为我们提供了了解WLP的背景,Generation 1: Training,This generation focused on one activitythat is, training Training changes individuals by equipping them with the knowledge, skills and attitudes they need to perform successfully Competency studies consolidate and codify a generation Two competency studies were key to this generation: Pinto & Walker (1978) and McLagan (1983),第一阶段：培训,这一阶段的中心是一种活动即培训 通过为个人提供其顺利完成工作所需的知识、技能和态度，培训改变了个人 能力研究巩固并形成了这一阶段 对这一阶段而言，有两项能力研究是关键： Pinto和Walker的研究 (1978) McLagan的研究 (1983),Generation 2: Human Resource Development,Human Resource Development (HRD) is defined as the integrated use of training, organization development and career development HRD changes individuals through activities both at present (through training) and in the future (through career development) as well as changes the work environment (OD) The competency study that codified

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