管理咨询经典(英文)
130页1、2018/10/23, Andersen Consulting 2000,1,Lecture Management Consulting: An Introduction,2018/10/23,2,AGENDA,Introduction/Expectations Example consultant company Consulting: Nature, Trends, Careers Selected Methods (frameworks) Research (some basics) Graphics (from data to chart),2018/10/23,3,AGENDA,Introduction/Expectations Example consultant company Consulting: Nature, Trends, Careers Selected Methods (frameworks) Research (some basics) Graphics (from data to chart),2018/10/23,4,Our Mission: Help
2、ing our clients create their future.,zccy: MISSION AND VISION,Our Vision: To become one of the worlds leading companies, bringing innovations to improve the way the world works and lives.,2018/10/23,5,One Global Firm Act to enhance the collective values of the global partnership, while sustaining local culture.,Stewardship Think future oriented; act and invest to build a stronger firm for tomorrow.,Integrity Act with openness and honesty. Always.,Respect for the Individual Treat each person as w
3、e would like to be treated.,Quality Client Service Understand and meet client expectations 100 percent of the time.,Best People Are highly competent and make a commitment to excellence, teamwork, and the success of our clients.,zccy: CORE VALUES,2018/10/23,6,1989 Andersen Consulting becomes a separate business unit from Arthur Andersen $1.6 billion 21,400 employees1991 Horizon 2000 Initiative to develop mission and strategic plan $2.3 billion 25,000 personnel1993 Andersen Consulting issues its f
4、irst annual report $2.9 billion 27,000 employees,1997 Andersen Consulting creates a global network of communications-focused solution centers in an effort to set the standard for speed and quality of performance $6.6. Billion53,000 employees1998 $8.3 billion 65,000 employees2000 Joe Forehand becomes Managing Partner and introduces the 100 Day Plan Andersen Consulting wins arbitration against Arthur Andersen01.01.01 zccy, formerly known as Andersen Consulting,zccy: IMPORTANT MILESTONES,2018/10/23
5、,7,zccy GLOBALLY,Employees: over 65,000 Countries: 48 Revenue 99: 8,9 Billion USD Clients: The vast majority of Fortune 30 most profitable global public companies Nearly 75% of Fortune 200 global companies 100 of the most significant “Industry Standard” Internet companies,2018/10/23,8,zccy: DEVELOPMENT OF REVENUES,(U.S. Billions),2018/10/23,9,zccy: GLOBAL PERSONNEL GROWTH,1997,53,426,1996,44,801,1995,38,027,1994,32,711,1998,65,134,2018/10/23,10,Americas,EMEAI,Asia/ Pacific,Hamburg,Frankfurt,Mnch
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