转变促成的基本方法
56页1、二OO一年八月Change Enablement转变促成的基本方法Why Are You Here?q Change Enablement should be a core competency of all BC practitioners. q Change Enablement should be a part of all integrated solutions that we provide to our clients. q Our Change Enablement philosophy allows us to customize our consulting approach to meet each clients unique organizational situation. q A story Why change fails?q People refuse to change their behavior q People find ways to “get around“ the change q People accept only portions
2、of the change q Managers operate in “fire drill“ mode q Organization remains reactive vs. proactive q Change is resisted q Business is disrupted to a greater degree than expected q Resources (time, money, people) are wasted q Market opportunities are lost q Workforce morale declines Whats the impact on future change?q People lose confidence in leadership q Levels of change resistance increase q Old ways of doing things become entrenched q Future change efforts require more time and money to chan
3、ge behavior Charles Darwin“It is not the strongest of the species that survives, nor the most intelligent; it is the one that is most adaptable to change.”Evolution TheoryThe human side of change“There is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to manage, than to initiate a new order of things. For the initiator has the enmity of all who would profit by the preservation of the old system, and merely lukewarm defenders in those who would gain by the n
4、ew one.”Niccolo Machiavelli“The only person who likes change is a wet baby”In many instances there are alternate views.qThe change is the same for everybodyqChange is different for every individual, we may all perceive it in different waysqIt wont, people will adapt the new system/process to their current behaviourqPeople will first want to know what they are losing, until they have clarity around this they will not focus on the future stateqMost organisations rate very poorly in terms of effect
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