南开《酒店与旅游管理基础(二)(EI双语)(面授)》19秋期末考核-100分(网考)
24页1、酒店与旅游管理基础(二)(EI双语)(面授)19秋期末考核共题,总分:100分100分一、单选题共50题,100分1-(2分)Carson is the catering manager overseeing the Hutchison-Browning wedding reception. The function room has been set up, and doors will open for the reception in just one hour. What should Carson do to ensure that room set up for the event is complete before the doors open?AVerify with each staff member that his tasks are completeBWalk through the function room and do a safety checkCLook in the banquet kitchen for any forgotten food or
2、 drinksDAsk electrical technicians to double check lighting levels答案:B得分:-(2分)2-(2分)What acronym expresses a respect for a persons beliefs, life experiences, and expectations?AR.B.E.E.BV.E.A.R.CR.P.B.E.DR.A.V.E.答案:D得分:-(2分)3-(2分)What fraction of restaurant sales goes toward wholesale food and beverage purchases?AThree-fourthsBOne-thirdCOne-halfDTwo-thirds答案:B得分:-(2分)4-(2分)What type of restaurant is a gastropub?AChainBLuxuryCFast casualDIndependent答案:D得分:-(2分)5-(2分)Which country brings the most v
3、isitors to the United States?AMexicoBJapanCCanadaDUnited Kingdom答案:C得分:-(2分)6-(2分)What is typically included in a meeting room rental rate?AComputer equipment and DVD playersBService staff, audiovisual technicians, and electrical techniciansCElectric layouts and plumbing servicesDEasels, whiteboards, and extension cords答案:D得分:-(2分)7-(2分)What is the guest experience?AThe faithfulness a guest feels to a propertyBObservations, encounters, and activities of a guest during his or her stayCThe time a
4、guest spends staying at a hotel, restaurant, theme park, etc.DResolving complaints to the guests satisfaction答案:B得分:-(2分)8-(2分)Students at the Gaitland Preparatory School select meal items from a menu at lunchtime. On Mondays students may choose between a cheese sandwich or a tomato and basil pizza; on Tuesdays they choose between a turkey sandwich and a chicken Caesar salad; on Wednesdays the choice is macaroni and cheese or spaghetti with meat sauce, etc. What type of menu is used at the schoo
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