某某洲际酒店集团GTC培训课程
某某洲际酒店集团某某洲际酒店集团 GTCGTC 培训课程培训课程Day Two 第二天 First practice sessions第一次练习 Group Handling 对小组学员的管理 Increasing Participation 提高学员参与 Evening Preparation 晚间准备 Day Three 第三天 Second practice sessions 第二次练习 Course Review and Close 课程回顾及总结 OVERHEAD 集体参与式 Direct to Individual 针对个人式 - Pose 提出问题 - Pause 暂停 - Place 请人回答 com REFERAL 求助式提问 REVERSAL 反问式 BUILD 进一步扩展 WHEN A QUESTION IS ANSWERED CORRECTLY 当回答正确时 PRAISE 表扬 CONFIRM 肯定 REPEAT 重复 WHEN A QUESTION IS ANSWERED INCORRECTLY 当回答错误时 Acknowledge response - Never say No that is wrong 认可回答 千万不要说 你说错了 Rephrase Recap the question 重述问题 Ask for help from other delegates 请其它学员帮忙 Give the correct answer if group cannot respond 如果小组中无人能够回答则给出正确答案 Check all learners understand 检查是否所有学员都理解 WHEN THE ANSWER IS PARTIALLY CORRECT 当答案部分正确 Identify the correct part - praise confirm 指出正确的部分-进行表扬并肯定 Allow the learner to reason the remainder of the answer 让学员说出其给出另一部分答案的原因 Re-phrase if necessary 如果需要重述问题 WHEN A QUESTION IS NOT ANSWERED 当学员无法回答问题时 Prompt them 提示 Rephrase 用更容易理解的语言表达问题 Re-cap if necessary 如有必要回顾之前讲过的内容 s DESIGNING AND STRUCTURING A LEARNING EVENT 6 设计并构建一个课程 之三 A Learning event is not complete without a consolidation 没有巩固部分的学习过程是不完整的 TO CONSOLIDATE 巩固 - Oxford Dictionary To Solidify To strengthen To combine into a whole 在牛津字典中巩固的意思是强化加强 联系成整体 State why the consolidation is important 说出巩固部分在课程中的重要性 State 3 methods to consolidate a learning event 陈述进行巩固的三种方法 Explain how to complete a consolidation phase successfully 解释如何成功完成一个巩固的过程 CONSOLIDATION 巩固 Objective 课程目标 By the end of this part you will be able to- 本章节结束之后你将可以 Link Forward 联系下一个章节 Ensure all Learners are involved 确保所有学员都参与进来 If necessary reshow or restate the objectives 如有必要重新展示或陈述目标 Praise the Learners 表扬学员 CONSOLIDATION 巩固 s SUPPORTING LEARNING THROUGH VISUAL AIDS 7 运用视觉工具支持培训课程 State 5 types of visual aids and explain how they each help the learner 列举出五种视觉工具器材并解释它们将如何帮助学员 State 3 advantages and 3 disadvantages for the use of both OHPs and flipcharts and explain how this will impact the learning event 列举投影仪及白纸板各自的三种优缺点并解释其优缺点对课程的影响 List 5 examples of techniques for preparing and using both OHPs and flipcharts and explain how these will influence the learning event 分别列出准备和使用投影仪及白纸板的五个技巧并解释其对学习效果的影响 List 4 examples of what to consider when preparing handouts explaining how they will help the Learner 列举在准备学员资料时应考虑的四点并解释这将如何帮助学员 SUPPORTING LEARNING THROUGH VISUAL AIDS 运用视觉工具支持培训课程 Objectives 培训目标 By the end of this session you will be able to 本章节结束时你将能够 Use at the Right Time 在合适的时间使用 to support the appropriate learning 支持相应的学习 To support all key points 支持所有的要点 GOOD USE OF VISUAL AIDS 使用视觉工具应注意的方面 One at a time 一次只用一种 unless they are inter-related 除非工具之间有内在的联系 Elect a spokesperson to present back to the group using the relevant visual aid 10 minutes allowed 各组请一位代表用相关的视觉工具来说明该视觉工具的优点和不足 十分钟的时间 Syndicate Exercise 小组练习 Group two OHP 第二组 幻灯片投影仪 Group one Flipchart 第一组 白纸板 Prepare a 3 minute presentation on the advantages and disadvantages of using 请用三分钟的时间讨论出以下视觉工具各自的优缺点 OHP TECHNIQUES 幻灯片投影仪的使用技巧 Pre-Preparing 准备前的准备 Check no grammatical or spelling error 检查有无语法或拼写错误 Use for pre-prepared visual 使用事先准备好图片 Use colour - beware of pale colours 颜色鲜明避免浅色 Use headings on all slides 每张幻灯片上都要有标题 Preparation 准备 Check focus and positioning before starting 使用前检查焦距和摆放位置 Allow plenty of time for slides to be read by the whole group 确保学员对每张幻灯片都有足够的阅读时间 Switch off when changing slides and when OHP is not required 当更换幻灯片时或不使用时请关掉机器 Keep the slides in exact sequence 确保幻灯片的顺序正确 Check information can be seen by all the group 确保所有的学员能看到 OHP TECHNIQUES 幻灯片投影仪的使用技巧 Using使用 Use overlays or masking to reveal information gradually 将所要讲授的内容一步步呈现出来 Put paper underneath the slide pull down to reveal point for discussion 把纸张放在幻灯片下面把要点一个一个展示给学员以供讨论 Point at slide or the screen dependent on room layout 根据教
